Blacks - Bristol Opiniões 

1165
•
TrustScore: 5 em 5

5,0

71 The Horsefair, Broadmead, BS1 3JP Bristol, GB

•

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

I was looking for a small daypack and Blacks had quite a good selection. Found one in the sale at a bargain price.

Classificada 5 em 5 estrelas

The website showed the products in detail and ordering was straightforward. Our item was delivered on time and with email updates and once received is exactly as described, so a perfect experience fro... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had a great experience today buying walking boots. The staff, Ollie in particular, was really helpful - he must have gone to the back room five times when I kept asking for different sizes, but becaus... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had a great exerpeince getting some walking boots for myself today. We visited Blacks in Bond Street, Bristol. Welcomed as we came into the shop and asked what we were looking for, and shown the righ... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. também em
  3. Loja de artigos de corrida
  4. Loja de artigos para acampamento
  5. Loja de calçado
  6. Loja de malas e malas de viagem
  7. Loja de roupa desportiva

Sobre Blacks - Bristol

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contacto

  • 71 The Horsefair, Broadmead, BS1 3JP, Bristol, Reino Unido

  • 01172 448566

5,0

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

5,0

Todas as opiniões

(1165)

3893 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Choosing walking gear for the camino

Went to Blacks as I am planning to walk some of the French camino and wanted good advice. Received excellent advice and patient service on getting a backpack, walking clothes and gear. Thank Ollie

26 de maio de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Extremely helpful staff who gave great…

Extremely helpful staff who gave great advice on the products I was looking at. I bought exactly what I needed and have been looking for in a long time.

26 de maio de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Jake was really helpful and very…

Jake was really helpful and very experienced. He helped us find the best deal and we were in and out with a bargain in no time.

25 de maio de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

I had to get some last minute boots for…

I had to get some last minute boots for a walking trip and had great service from James. Knowledgable, friendly and professional even while being very busy.

22 de maio de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Blacks walking shoes review

Jake was incredibly helpful and lovely, he gave excellent advice on the shoe best suited for me, had great knowledge of the stock too. Really listened to why I would be needing them and gave great advice and tips based off of that. Friendly and chatty, I would definitely go here again as he was so helpful.

18 de maio de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

James is a legend

I went in to pick up festival gear yesterday just before closing time, feeling a bit bad about asking so many questions so late on a Monday. The service was absolutely excellent, James was a real gem helping me find all the stuff I needed and making a couple of recommendations. Big thanks to James for the smiles and the chat

19 de maio de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Friendly and helpful staff

Friendly and helpful staff. Was served by sue

16 de maio de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

An overall brilliant experience!

Josh gave me some very well needed expert advice on buying a pair of walking shoes for my summer hiking experience to Switzerland.

It was great to go into a shop and be advised on the footwear and socks that will serve my particular situation.

The rest of the team were very attentive, helpful polite and patient too.

Would highly recommend this sBlacks store if you live in Bristol or are close by!

15 de maio de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Amazing experience and advice

Both Josh and ollie were super helpful whilst i was looking for some new hiking shoes. Quickly came to a decision following their tips and advice. It just went so smooth and im so excited to start using my shoes. I really dont enjoy shoe shopping but this was the best experience i could have hoped for.

15 de maio de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Very helpful good advice.

Sue, the assistant in the Bristol store, was very helpful indeed as well as knowledgeable about the walking boots I was looking at. I was able to spend time trying out the boots in the store and ended up making a purchase.

12 de maio de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

All good 👍

Jack was really great recommending walking shoes. Always had helpful staff here :)

10 de maio de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Brilliant service

Excellent service from staff both times I went to the store. Special thanks to Josh who went the extra mile helping me with a return.

4 de maio de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Had a fantastic experience in store…

Had a fantastic experience in store with helpful and super knowledgeable staff especially Josh who was super helpful and said about things that weren't 100% needed from the DofE kit list. Would definitely recommend and would definitely come back in the future for any purchases. Thanks for a good experience.

3 de maio de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Great customer service from James

Great customer service from James - helped me select the perfect walking shoes. Friendly without being overly in-your-face

29 de abril de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Excellent service from James who gave…

Excellent service from James who gave me relevant advice on a raincoat and was friendly and polite

28 de abril de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Excellent assistance by clerk 003 on…

Excellent assistance by clerk 003 on april 15th. Friendly, efficient and expertly! Well done!

15 de abril de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Well customer service was polite and…

Well customer service was polite and chatty willing to help. Can't find any fault will defo go back to blacks when visiting bristol.

25 de abril de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Great customer service and advice…

Great customer service and advice shopping for a tent and outdoor clothes.

22 de abril de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Sue was very efficient and patient

Sue was very efficient and patient, providing me with a variety of shoes to try.

14 de abril de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

I went to the check the cost of boots…

I went to the check the cost of boots for my son DoE and we were helped by Sue. She was knowledgeable, friendly and very helpful.
She kindly asked if we had a DoE card to apply further discount.
Very happy customer and great service.

14 de abril de 2025
Opinião espontânea
logótipo da Blacks - Bristol

Resposta da Blacks - Bristol

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

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