I had a good idea of the make of walking boots that might purchase and was given time to browse and look at the range available. I was then approached by a friendly member of staff who brought me a pa... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I had a good idea of the make of walking boots that might purchase and was given time to browse and look at the range available. I was then approached by a friendly member of staff who brought me a pa... Ver mais
A empresa respondeu
It is the second time that I had a bad experience at the store in Bromley. The staff behaved as if we were intruders, interrupting their chats. Some items had no labels, there were 2 of 3 people actin... Ver mais
A empresa respondeu
I was looking for some walking boots for my son’s upcoming scout trip and the staff at this store were so incredibly helpful. They were very knowledgeable and made me choose the perfect pair. The stor... Ver mais
A empresa respondeu
I HAD EXCELLENT EXPERT CUSTOMER CARE FROM ROBIN. HE KNEW ALL ABOUT THE ITEMS I WAS ENQUIRING ABOUT MEANING I COULD MAKE AN INFORMED CHOICE. I BOUGHT EXTRA ASSOCIATED GOODS BECAUSE I TRUSTED HIS ADVI... Ver mais
Escrito pela empresa
65 High Street, BR1 1JY, Bromley, Reino Unido
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Definitely recommended if you are looking for technical outdoor stuff. you can find good sales also. Great customer service.

Resposta da Blacks - Bromley
Robin was excellent . He was a Curtiss gentleman . He knew all one needs to know about the boots and I presume all of them . I was measured I was listened to carefully he expressed his knowledge for my usage I wanted of a boot and advised accordingly. I was fully taken care of and respected and left feeling secure in the change of boot to fit my purpose I can not express how good it felt to be looked after properly in this age of rush and careless ness . The store is a flagship with him in it also Chris has been excellent in his attitude and help in solving my problem . Both are highly recommended by me for employees of the year award if you have one . More shop staff and office staff like this will serve this country very well . A great attitude to work and to being on Point . Excellent

Resposta da Blacks - Bromley

Resposta da Blacks - Bromley
Fantastic customer service and knowledge from Josh. He couldn't have been anymore helpful. An absolute asset to Blacks, Bromley.

Resposta da Blacks - Bromley
I went to buy some hand warmers. The sales assistant was very helpful, polite & knowledgable. I would definitely recommend the shop & would go there again.

Resposta da Blacks - Bromley
Staff quckly able to direct me to what I needed. Layout of store clear and logical for hiking accessories. Staff at this location always knowledgeable.

Resposta da Blacks - Bromley
Quick attention by store staff and an easy purchase.
Thanks

Resposta da Blacks - Bromley
The person who served us was knowledgeable about the products, informed us about the various offers in the store without being pushy and very helpful when asked to take the label off the hat I'd purchased, so that it I could wear it straight away. 10/10.

Resposta da Blacks - Bromley
Have been looking at buying a tent for a while, had a few questions, Robin helped guide us to what is the most suitable tent. Really useful, and walked away with a tent in the Black Friday sales. Customer service was great, would happily come back to buy the accessories down the line! Bromley Blacks Shop.

Resposta da Blacks - Bromley
Went in to ask if they sold shoe liners. The friendly assistant on the desk told me where I would find them. When I went to pay she told me about the half price offers on the items behind the till. She was helpful and patient when I asked questions about the offer, and I was very happy to get a couple of good quality stocking fillers at half price. She also mentioned the charity donation (20p) and explained what it was for. When my husband and I left the shop, we both said how friendly and helpful the staff had been.

Resposta da Blacks - Bromley
Josh serviced us today and was amazing! He was very helpful and serviced us quickly. Even though the shop was very busy it took the time to make sure we had everything we needed. Very good experience!

Resposta da Blacks - Bromley
I went in for some water repellent spray.
I was then told every thing behind the counter was half price, did I want anything. No thanks
Then asked to donate to their charity. Which was unspecified and when asked they just pointed at a board behind me. I did BTW
Then asked if I want my paper till receipt emailed? Why? so you can have more data on me?
Then asked to leave feedback on my experience. FFS… anything else?
PLEASE STOP 🙏 you’re asking too much of your customers, I’ll just buy online next time.

Resposta da Blacks - Bromley

Resposta da Blacks - Bromley
Staff know their products. Courteous, attentive and helpful. There is a reasonable variety of good quality items for sale. I've used them in the past and will continue to shop with them. If I was not happy with them then I wouldn't go back. See you soon.

Resposta da Blacks - Bromley
Friendly and helpful staff at Bromley Blacks. The guy who helped me made sure I got the right fit of walking boot with his knowledge of how to decipher this i.e he took the insole out of the boot and asked me to put my foot on it - they were too small. So after trying next size up, my index finger fit snugly at the back of my left boot - a sign that this is a good fit. Very happy with the boots which are comfy and a good weight and that I got at a nice price in the sale. Thank you, Guys :)

Resposta da Blacks - Bromley
Had a very helpful phone conversation with Robin before visiting the store to collect my reserved item. Very professional transaction using my discount code. Couldn't have asked for more.

Resposta da Blacks - Bromley
I had chosen the wrong sized fleece originally but it was easy to return it to the shop and I was sent the correct size very promptly thanks to the efficient and friendly service in the shop in Bromley.

Resposta da Blacks - Bromley
Went in to look for some nikwax as I was running low. They had what I wanted and got a great deal

Resposta da Blacks - Bromley
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