Made to feel so welcome and great service. I need a new rucksack 50-65l as it had been a good few years since I'd had one. The issue is I am 5"1 female so they had never fitted quite right. The lad... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Made to feel so welcome and great service. I need a new rucksack 50-65l as it had been a good few years since I'd had one. The issue is I am 5"1 female so they had never fitted quite right. The lad... Ver mais
A empresa respondeu
I seen my jacket on-line,went to Blacks in Dundee,no luck. We were in Glasgow paying a holiday,went to Blacks,didn't have it,they ordered it,I went back picked it up,the shop assistant Was really... Ver mais
A empresa respondeu
I ordered pair of walking shoes for a birthday present I paid extra for next day service never arrived then got text the following day from DPD for deliver we had issues at hub (really don’t know how... Ver mais
A empresa respondeu
My experience at Blacks Glasgow was made so so amazing because of Isla and Daniel who were super sweet and helpful, definitely recommend this store if you’re looking to buy outdoor apparel for a gr... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 4&5, 167 Argyle Street, G2 8BU, Glasgow, Reino Unido
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Amazing service. Aaron was very helpful and knowledgeable with all the products we asked. Looking for a decent quality jacket approaching winter can be overwhelming with all the options but he was able to provide such great recommendations and fit for use. Very friendly and great experience.

Resposta da Blacks - Glasgow
Went in to get some stocking fillers for Xmas and Rachel was very helpful and personable with helping me find what I needed

Resposta da Blacks - Glasgow
Great service , very happy with my purchase and my experience within the store

Resposta da Blacks - Glasgow
Molly at the Glasgow store was exceptional. Went totally out of her way to help. Gave great advice when buying boots.
I would definitely recommend Molly and the Glasgow store if you’re looking for outdoor stuff.

Resposta da Blacks - Glasgow
I had a lovely visit for the first time in store, I was just looking at the shoes and was welcomed and helped by a lovely young man named Daniel K, he was a credit to the store and thank you again for all your help 😀

Resposta da Blacks - Glasgow
Thank you to Daniel for serving us yesterday and helping me find a new pair of walking boots. He was affable, personable and really helpful. Blacks should be proud to have staff like him. Thank you

Resposta da Blacks - Glasgow
Was in yesterday for a new jacket and Daniel K was so helpful and so polite. Top tier customer service 10/10, will be back.

Resposta da Blacks - Glasgow
I had a fantastic experience at Blacks thanks to the exceptional customer service provided by their assistant, Daniel K. From the moment I walked in, he greeted me with a warm smile and asked if I needed any help. They were incredibly knowledgeable about the products and took the time to guide me through the options without being pushy. I felt comfortable asking questions, and Daniel was patient and thorough in his explanations. They went above and beyond to ensure I found exactly what I was looking for, and even helped with some additional recommendations that turned out to be perfect. Overall, it was a seamless, enjoyable shopping experience, and I left the store feeling valued as a customer. Couldn’t praise home enough!

Resposta da Blacks - Glasgow
Excellent service today at Blacks Glasgow branch. I came into the shop today looking for a new waterproof jacket as I am from the Highlands, I needed a good solid buy with all the rain that is surely to come our way! I was helped by a very charming young man called Daniel K, who was very knowledgable on this sort of thing. He remained patient whilst I deliberated between brands, and was sure I was getting value for money. It was a great shopping experience, not one I get often at all! 10/10 - Thank You Daniel!

Resposta da Blacks - Glasgow
I was in today and served by a lovely young man, his service today was absolutely brilliant. I was in desperate need for a new pair of walking shoes and Daniel K knew exactly what to recommend for me and I left feeling happy with my new pair of walking shoes. Thank you very much Daniel K for a 10/10 service!

Resposta da Blacks - Glasgow
Went into the store with a set of absolute musts and a very little knowledge of what kind of shoe would be the perfect match. Top floor Dan was absolutely great - he’s listened to my long list of needs, looked at the style I liked and even got me some fluffy socks to try the shoes on (as I tend to wear thick socks when I walk/work). 10/10, found the perfect shoe and had some lovely chat with Dan. Thank you!

Resposta da Blacks - Glasgow
Got a great jacket and deal in blacks Glasgow store the one in Argyle street today one of the staff a lady called holly omg she was so knowledgeable she knew all about the jackets the wee expert she is and she was so helpful with what I was looking for I would definitely come back to blacks in future if I need anything else great customer service thank you from guy

Resposta da Blacks - Glasgow
Wanted to purchase a waterproof insulated jacket . With some help and advice from Holly I found exactly what I was looking for. Customer service was excellent Holly.
Thank you.

Resposta da Blacks - Glasgow
Fran and Daniel were great I had a faulty product and brought it back to the store any they were both happy to help and had no hesitation to exchange the item I got

Resposta da Blacks - Glasgow
Frances went the extra mile, unpacking a delivery to find the boots in the size I needed. Very helpful and friendly.

Resposta da Blacks - Glasgow

Resposta da Blacks - Glasgow
I made an error in the size of some gaiters I had purchased and could not return it to blacks in time as they were shut. So having purchased the correct size from another outdoor chain, I returned to blacks. I was offered without quibble, a refund or an exchange. Whichever suited me better. As I had a few little bits to grab anyway I made good use of Dan's product knowledge and had exactly what I needed within minutes. I felt such an efficiency and professionalism that I could not help but leave a review for blacks and thier employees like Dan on the top floor

Resposta da Blacks - Glasgow

Resposta da Blacks - Glasgow
Top Floor Dan & Holly were absolutely fantastic to us today, so professional & kind. Lovely staff & will return
Thankyou to you both

Resposta da Blacks - Glasgow
Visited this store today, with my wife who needed new ferrules for her walking sticks . On arrival we were met with a friendly welcome from staff on the ground floor . We asked for replacement ferrules, instantly Andrew said they were on the 1st floor . He requested we take a seat & proceed up the stairs & returned with the ferrules & fitted them onto my wife’s poles . This allowed us to venture out onto the wet pavements without the poles slipping . We were very impressed with Andrew & his colleague quality of service. A refreshing experience thanks

Resposta da Blacks - Glasgow
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