Visited black todays to buy rucksacks for my children for our approaching holiday to India. I was greatly assisted by Ethan at the hull store who was incredibly patient and knowledgable. He was friend... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Visited black todays to buy rucksacks for my children for our approaching holiday to India. I was greatly assisted by Ethan at the hull store who was incredibly patient and knowledgable. He was friend... Ver mais
A empresa respondeu
Following a horrific experience a few months ago at the same store, my faith was restored when Charlotte helped me select the right jacket at the right price. No pushy sales tactics, just great custo... Ver mais
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The staff member who served me was good. She deserves five stars for helpfulness. The only reason I have given four stars is because the stock at the branch is limited by size. Catherine, who served... Ver mais
A empresa respondeu
We went to the Blacks, Hull store to buy walking boots. Jess and Stuart gave great customer service. They were friendly and approachable. They advised on size and had excellent product knowledge resul... Ver mais
A empresa respondeu
Escrito pela empresa
Jameson Street, HU1 3JX, Hull, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Blacks - Hull
Smashing service, efficient, keen and knowledgeable staff. After trying on many pairs and sizes of footwear, I settled on a pair of good quality (and pricey) walking shoes. There seamed to be the assurance of easy returns (should the fit not satisfy), and a long guarantee. Overall, an excellent experience.

Resposta da Blacks - Hull
The staff at the Hull store were very friendly and helpful, especially Stuart who made my experience a very positive one, he was knowledgeable offering price matching and discounting on the Berghaus air 6.1 nightfall tent that I was interested in purchasing, because I was offered such a good price I bought the tent. Customer service provided was excellent they seem to really care about the customers and I will definitely shop at Blacks again.

Resposta da Blacks - Hull
Top customer service and product knowledge. Pleasent, friendly staff.

Resposta da Blacks - Hull
Very happy with the service given by the store recently, when trying to find a pair of walking boots/trainers recently. My Initial purchase didn't work out, returned to the store and tried every pair in the shop. I had the sales guy running up and down stairs for me quite a bit, until the very last pair in the shop fitted. These were sold to me with discount of 20% as well. The salesman was very patient and helpful throughout the transaction, I therefore left the store very pleased and will be back.

Resposta da Blacks - Hull
Really happy to help whilst I was in store and offered great advice.

Resposta da Blacks - Hull
Came back again for a waterproof jacket. Couldn’t have found a better one if a tried thanks to the amazing staff that were in Thursday

Resposta da Blacks - Hull
The Store manager (Antone?) at the Hull store was extremely helpful and efficient when I had to return a tent for a replacement recently....
So much easier doing it with a real person than trying to figure out how to do it online! 😍

Resposta da Blacks - Hull
Staff are extremely helpful and friendly, it was the first time we shopped at Blacks, we will definitely return as you well know happy and friendly staff does go a long way. Highly recommended this store, products are top class with excellent customer service.

Resposta da Blacks - Hull
Really pleased with the service, knowledge and patience of Josh

Resposta da Blacks - Hull
On entering the shop I was greeted immediately and politely, but was not pestered. After a few minutes browsing I was asked if I required any assistance.
After explaining what I was looking for I was directed and assisted accordingly in a professional manner. All my requirements where met and at no point was I pressured into a sale.

Resposta da Blacks - Hull
I'm becoming a regular, keep walking past and spotting bargains! Two girls on today were really polite and helpful answering my questions about the sale items.

Resposta da Blacks - Hull
I found the staff to be very helpful they also have very good knowledge of the products they sell

Resposta da Blacks - Hull
I haven't been in a shop recently where a member of staff has been so helpful. I was looking for a black rain jacket and saw one in the men's section for £29. I tried it on and it was ok. The young man told me where to find a mirror and I decided the jacket was a bit big and went back into the shop to try the smaller size. He came over and asked if he could help with anything. I told him I liked the jacket but it was a bit too big but I couldn't find anything similar in the ladies section at the same price. 'I think we might have the same one in a ladies. What size would you want?' I told him 12 or 14 and off he went. He came back with a 14 saying that they didn't have any 12s. I tried it on and it was perfect. He went out of his way to get me sorted. It is very rare in this day and age to find a young person so helpful. I am 70+ so he didn't have any ulterior motives. Lol. I didn't get his name but he needs a pat on the back or a pay rise.

Resposta da Blacks - Hull
Shopping for rucksack today, great selection and great discounts aswell! Staff excellent and a pleasure to be attended to by nice human beings.

Resposta da Blacks - Hull
Excellent service! Stuart really helped me find my walking trainers. They're really comfy. Thanks for everything.

Resposta da Blacks - Hull
Amazing staff.
The staff were very helpful when helping me find a pair of walking shoes and I left with the perfect pair. Even picked up some good walking socks to match. 5* service.

Resposta da Blacks - Hull
Friendly atmosphere in the shop very helpful and organised

Resposta da Blacks - Hull
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