Blacks - Jersey Opiniões 

432
•
TrustScore: 5 em 5

4,9

29-31 King Street, JE2 4WF St Helier, Jersey, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Miss Mirela has helped me get the perfect t shirt. She showed excelent customer service and went above and beyond to give me the best shopping experience.

A empresa respondeu

Classificada 5 em 5 estrelas

Recently went in to buy myself new hiking shoes - had an absolutely excellent service from lovely Mirela. Shoes are great too.

A empresa respondeu

Classificada 4 em 5 estrelas

I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Anna in the Jersey shop was incredibly helpful and patient - I think she brought me about 20 pairs of shoes to try! I’m the kind of bloke who hates shopping so sticks with what I know and buys the sam... Ver mais


Informações sobre a empresa

  1. Loja de equipamentos e roupas para actividades ao ar livre
  2. também em
  3. Loja de artigos de corrida
  4. Loja de artigos para acampamento
  5. Loja de calçado
  6. Loja de malas e malas de viagem
  7. Loja de roupa desportiva

Sobre Blacks - Jersey

Escrito pela empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Informações de contacto

  • 29-31 King Street, JE2 4WF, St Helier, Jersey, Reino Unido

  • 01539 760449

4,9

Excelente

TrustScore: 5 em 5

432 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(432)

3960 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Friendly, honest and helpful

The staff in the blacks store today (21st of January 2026) were friendly and helpful while giving honest advice. Thank you both!

21 de janeiro de 2026
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Hi,

Thanks for taking the time to leave us feedback. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Blacks Customer Care Team

Classificada 1 em 5 estrelas

Shoddy service

So disappointed with this company. Ordered a garmin watch with next day delivery. Didn’t get a delivery notification so followed up with phone call. Was told all was ok but it will be a day late. An hour later order was cancelled , out of stock, but still for sale on website. Shoddy service. Do not use this company.

6 de janeiro de 2026
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at blacks.co.uk/customer-care/contact-us

Thanks again for your time,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Kiona was so helpful

Kiona was so helpful. Like having a personal shopper and always brought me just what I wanted.

21 de novembro de 2025
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Just sat through an awkward situation…

Just sat through an awkward situation involving a customer being rude, however, sussy handled it proffesionally and gave me discount just for having to watch. Cant be happier with the service and product. Will deffently be back just based off service.

21 de setembro de 2025
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Anna was so helpful!

Anna was amazing! She was so helpful and we found the perfect shoes due to her :)

2 de setembro de 2025
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Great deals

Great deals. Sussy was super helpful.

25 de junho de 2025
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Very impressed with the staff namely…

Very impressed with the staff namely Anna and Kiona. Both were supportive and professional as they helped us find the right hiking boots ( Salomon) as we train for mountain summits in UK and Africa. Keep up the great customer service!

10 de fevereiro de 2025
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Great customer service

Blacks - Jersey
From entering the shop i was greeted with a smile and hello, which is rare these days. Anna asked if i required help and provided me with answers to my questions in relation to Rab waterproofs. Anna also assisted with the purchase of Colombia fleece jackets. Great customer service from a knowledgeable friendly staff member.

8 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

I found the staff very helpful when I needed to find a new pair of shoes. Kiona and Nico where very helpful throughout my shopping experience. I will be gong back in future.

30 de dezembro de 2024
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Was met by sussy who was very helpful…

Was met by sussy who was very helpful very friendly and she really knows your products very well would highly recommend to anyone and the quality of products are of very top quality thank you sussy very much steve

29 de dezembro de 2024
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Very good service from a staff member

Very good service from a staff member, Kiona. She noticed I was looking a little lost and came straight over to help. She assisted me with finding the correct product for my needs and was very knowledgeable.

27 de dezembro de 2024
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Angie was a great I help me really fast…

Angie was a great I help me really fast and she asked me all the right questions and help me find the right socks for my brother

10 de dezembro de 2024
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Great service

Great service. Big Thanks to Barbara for her kindness and advise .I recommended shoping there😍😍😍

20 de novembro de 2024
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Sussy

Sussy , was very nice and kind to us yesterday in the store.
Very warm welcome to us and our dog.
We prefer to spend money where we can all shop as a family. We ended up also buying lots of stuff on line .
Thanks for ur kindness and advice.
Many thanks 100 best customer service in jersey .

19 de novembro de 2024
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Excellent service

Excellent service

20 de novembro de 2024
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Excellent staff service

I recently popped into your st Helier, Jersey store to purchase some inflatable mattress for my party sleepover business.
Your staff couldn’t have been more helpful, not only checking in the storeroom for extra but allowing me to collect later on in the morning via the rear door.
Due to my experience I have regained my trust in your company having twice tried to purchase online only for both orders to be returned with no explanation.

8 de novembro de 2024
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

Angie was amazing

Angie was amazing, helped me get everything I needed for my winter trip to Sweden! 10/10 service (and Anna too!)

20 de outubro de 2024
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Blacks Customer Care Team

Classificada 5 em 5 estrelas

A five star experience all round.

I spent some time in Blacks Jersey buying hiking boots which is a new experience for me!
Anna was extremely knowledgeable about the products on offer and her patience with my indecisiveness was much appreciated.
I ended up with beautiful, extremely comfortable boots which are perfect for my needs.
A five star experience all round.

10 de outubro de 2024
Opinião espontânea
logótipo da Blacks - Jersey

Resposta da Blacks - Jersey

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Blacks Customer Care Team

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