Terrible customer service for 2 damaged blinds sent
Terrible customer service. I purchased a blind from them, blind arrived damaged (completely bent in the middle with packaging clearly ripped) and left outside my property without notifying me. I have contacted the customer service and they've ignored my three emails to them and won't answer the phone. I've had to contact my payment provider to request a refund as this company is not interested in resolving the issue.
The replacement blind I received from them after 15 days from the original blind also was damaged and would not go up and down to open and close the blind. Again, no response from customer service.
Clearly there are no quality checks on the blinds sent. Really disappointing and still awaiting a refund for the faulty blinds!
16 de junho de 2020
Opinião espontânea