Blinds Direct Online Opiniões 

I wanted some perfect fit shutters. Followed instructions on measuring, being me, I watched the 'how to' videos on the site (YT) several times. I got a friend to check the glass size, for glass fit.
I measured the glass depth, as per the video.
Wrote it all down.
Inputted it all. (Except for handle recesses due to BDUK, who I was initially going to, saying I shouldn't need them, they must be slimmer than BDO)
There is no box for pivot size when ordering on the Lite shutters. I ordered and waited. I got a call asking about the bar positioning only.
The picture of the perfect fit shutters on BDO's site, show a nice neat profile. Very thin and tasteful. What arrived are very thick, heavy looking shutters. I rang and queried this and was told that these have a thicker profile than the alum' ones. No mention on site! Ok, I will live with that.
They turned up and I set about working out which shutter went where. I started with the smallest room. That 1 was too long. Tried another room that 1 was too short. 4 others out of the 7 didn't fit. I thought/was lead to believe that the 4 were my fault, as I hadn't put in handle rebates, but these could be retrofitted at an extra cost. 2 weeks on, I get yet another email after many emails to and fro, asking about a rebate being above one faulty panel's height measurment. Remeasured all of the pivot points, and yes my measurements were right. The problem,I discovered, was that the panels are too thick to go under the handles. I asked a friend who works for Hillary's to check on her windows, which are the same as mine. She said they are too thick for perfect fit, glass fit shutters. I emailed again with measurements and sent photos of the shutters and handles etc... On Sunday. Tuesday today, after 13.00, still heard nothing. Called, which they seem to hate. They want everything in emails.
Apparently my email was in the junk file. Really? Why would it suddenly be in junk after 2 weeks worth of emails ending up in the inbox?
As I said, I watched the 'how to' videos obsessively.
'Measure the pivot point!'
'Measure the glass depth!'
'Measure the pain of glass!'
Nowhere does it say that you need to measure the depth or length, of the handle. NOWHERE!
Nowhere does it say that the pictures of the shutters are not representative of what you actually get! They are of a different style and material!
My house is 3 yrs old. The windows are a standard window design.
The handles are standard handles.
I was told that it was my fault that I didn't measure the clearance of the handle and it is in the video! NO IT ISN'T!

All they can suggest is buying new handles, or, wait for this. 'Sanding the shutters down to fit under the handles,' which, I am assuming will void the 10 yr warranty. They won't be smooth anymore either.
I can't a) afford to change all of my handles.
b) I am in shared ownership, so I won't be allowed to change them.
All I got from Z is that basically, it is all in Specs. NO IT ISN'T, I checked!
Yes the depth of the shutter blades are in specs, so that part I understand. There is no warning that these won't fit under modern window handles.
The shutters are not even made by them!
How it has been left, is that Z, will ask if there is anything they can do to help me! I will hear tomorrow at the latest!
Maybe I am being pessimistic, but I am guessing, it will be 'No sorry.'
I have warned Z, who says he understands it is 'frustrating' for me, (understatement, as my sittingroom has shutters and packaging everywhere, and I have a dissabillity, where I can fall) that if it isn't resolved, I will be calling a solicitor (Trading Standards too) these are not fit for purpose!
I was told too, that the pictures of perfect fit shutters on other sites are not the same as their product. Ok! Strange how another sites slim, profile/fitting shutters, has almost exactly the same photo as BDO's own photos! BDO's pictures, are misleading! The photos should show what you will actually get, not something else!
My issue is not the style as much as the fact that the handles don't go over the side of the shutters! That is a manufacturing issue, not a measuring issue!
They will have this issue more so, going forward, with more new houses being built!

I am so angry that I have been made to feel as if I can't measure a pane of glass, I am supposed to telepathically know that the handle depth is important? Put it in the instructions then! Don't blame the customer, for poor instructions.
I was even asked by Z what colour UPVC was in the pic' I was looking at on their site? As if the colour made a difference. Another blame tactic!
If you are looking for perfect fit/glass fit shutters, go elsewhere! I wish I had done so.
I was going to recommend them to friends and neighbours, but not now.
I can't wait to get this resolved to my satisfaction. I will never buy from them again!

Please do not order from here. The company is dishonest and won't meet commitments made. I've lost 2 days wages after waiting in for promised deliveries. I have emails from the company confirming delivery, no show. No communication. I then had to chase a response and it is VERY HARD to make contact. They rarely answer phone and do not respond to contact forms or emails. I managed to speak to.someone names Zach who promised faithfully i would recieve the delivery so I booked another day off and waited in all day. Nothing received. No communication. No responses to email or contact form. I have had to issue a charge back from my bank as clearly I am not going to recieve the shutters. Order placed on 19th April. Almost a full month later I havent received items and looks like I've been scammed. SAVE yourselves and shop elsewhere!!!! And never trust anything from someone named Zach.

Stay clear of this company, once you've placed your order, they do not want to know. I've tried calling on numerous occasions to find a recorded message to say they aren't taking calls and to email in.
Their customer service team are a joke and keep fobbing you off with any excuse possible, don't get me started on the delivery company DX that they use, they are even worse. They give you days and times for delivery and when you track items due to lateness you find that the driver has gone back to the depot with them and not even attempted delivery. Ring DX to be told items were misrouted! I give up!

Excellent. 3 weeks from ordering. Delivered well packaged. And over £100 cheaper than other manufacturers per WINDOW!!
Lovely blinds. Highly recommend

I placed an order and got the measurements wrong. I had to order a new headrail of the right length. They made it as easy and economical as possible for me to resolve this issue.

We have their binds all over our house. They are attractive, work well and are very reasonably priced.

I purchased 2 x day/night blockout blinds for my bedroom and ensuite measured and ordered and also purchased the sure fit insurance.
The was a step by step update after purchase which was awesome and in no time my new blinds were delivered, We went to follow the easy step by step instructions sent with my receipt.
The measurements I supplied were incorrect and I made contact with the amazing customer service team and they assisted remeasuring my windows over the phone and to have 2 x new blinds made I paid the access of $33.
My new blinds were remade and sent to me in no time and they look amazing.
The service team were amazing and went above and beyond to assist with the measurements mistake I made.
I love my new blinds and the team from Blinds Online are great and easy to deal with. I would highly recommend

Not one for giving ad-hoc 5 Stars (always believe there can be room for improvement), but today I have no option !!
Our first purchase of Vertical Blinds from UKB and from the initial enquiry via Bev (owner), to discussion, advice and quote/deposit with Reece (son) 5th January 2024 to excellent fitting by Richard 22nd January we couldn't fault them. Friendly, very punctual, efficient and tidy. Will certainly be back when next requiring blinds. 12/10

Ordered blinds on the Monday and they were delivered the following Monday, within the advertised time.

Blinds were the size I requested and decent enough quality for the money paid.

Easy to fit. Blinds didnt come with screws to mount the brackets to the wall but that was clearly stated on the website when ordering so was expected. In fact most times I have ordered blinds in the past the supplied screws are often not appropriate for the surface they need to mount to anyway.

I placed my order for vertical blinds on 20th of December. Received an order on 4th of January containing only a BRACKET! No blinds! Clowns! Time wasters! They are not replying to any emails and not answering the phone. Had to open PayPal case and wait another one month for case to be resolved. Incompetent people, can’t even pack the order correctly. How can you send only a bracket???

Absolutely astonishing that no screws are included. Something simple that's important

ordered 5 double blinds that took ages to come then received part of it the rest to follow, I treble checked my measurements and they agreed that they were more than likely to be correct and that they delete 40mm from the measurements to allow for fittings, however all but one were too narrow, as I had waited so long I made some spacers which are approx 10mm each side so that I could fit them. The chains were all different lengths and the chain restraints were of different designs. I contacted them and said that if I returned them and gave them measurements in a different form ( they ask for inches/mm or cm I don't know any alternative in general use ) they would give me 50% off the price of new ones, so despite the fault not being mine they want the blinds back and for me to give them half of of the price again to get what I paid for !!! Not cheap but nice blinds but rubbish service they just were not interested, wont go there again

Fab company! We are all humans and make mistakes. I was sent the wrong colour blind. But it was soon replaced (3 days!) with the correct blind. I value such customer service and would (and I have!) use this company every time. Thank you for such great service and it’s so good to know that when and if things go wrong (which is ok!) it is professionally dealt with and with a real human! Thank you.

Excellent quality. Excellent customer service. Excellent prices.
Would recommend.
Thank you James !!

I ordered 3 blinds and they arrived quickly (by courier) - unfortunately 1 blind didn't have the holes stamped out in the frame for the blinds to click into. I contacted the company by email, they replied straightaway to verify which of the blinds it was and they then sent out replacement parts - they arrived the next day and all have been fitted into place and I am very happy with them. Good value in comparison with other companies.

Ordering on line, I gave all the required measurements that they requested, ordered and waited for my blind to arrive. When the blind arrived it was short. Accepting the 5mm (0.5 of cm) tolerance, the company have taken of another 1.5cm of there on deduction. On questioning this, that we were not aware of any further deduction, I was told it was my fault for not phoning the company to check the on line order. What is the point of watching the on line video for all the measuring instructions, and then the company decides to make their own deductions on top of the 0.5cm. The standard head rail is quite tinny, and I don’t feel worth the money I paid. Be aware, do not buy from this company, and looking at other reviews I am not the first to have problems, being blamed for their incompetence.14

Just put up some blinds for our conservatory, really delighted. Easy to measure and order. Tracking system gave me a despatch date of two weeks and the tracking worked well. The despatch date of 7 November 2022 was met with delivery the next day. Spoke a couple of times to the company regarding the fixings to confirm I had ordered the right ones and they were very good and made sure the correct fixings were in the delivery. Would definitely order again. The blinds look really fab! Thanks.

Having looked at many websites offering a similar service I chose Blinds Direct Online as they had exactly what we wanted but, were also the best price. They did not disappoint, from the minute we placed our order the Customer Service were on hand to help. Fast forward to receiving our blinds we had a couple of issues however, they were fixed instantly. I would definitely use again and recommend to others in future

Very disappointed. The quality is about as low as you can get. The slats vey very thin and bend too easily.
Do not buy.

Having reviewed various blind manufacturers prices and feedback I decided to use Blinds Direct Online (BlindsCo Ltd.) for a PerfectFit double glazed door Venetian.
The complete process from measuring, ordering on line, excellent packaging and super fast delivery was seamless. The blind was also simple to construct and fit. Needless to say I've been delighted with the service.

From first contact to order to delivery this company were great. The blinds are a perfect fit and arrived ahead of schedule. The price is great too. I have recommended this company to family and friends based on my positive experience. Thank you so much for such great blinds.