Blueholboxhotel Opiniões 

2
TrustScore: 3 em 5

2,9

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2,9

Aceitável

TrustScore: 3 em 5

2 opiniões

5 estrelas
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1 estrela

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2,9

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Classificada 1 em 5 estrelas

Review of Blue Hotel Holbox

Review of Blue Hotel Holbox – Absolutely Not Worth the Money!
My stay at Blue Hotel Holbæk was a complete disappointment from beginning to end. There are so many issues, it’s hard to know where to start.

First of all, the air conditioning doesn’t work – it’s clearly overloaded and can’t cool the room at all. It felt more like a sauna than a hotel room.

The doors and windows don’t close properly, which means insects and animals can – and do – get inside. That is completely unacceptable at any hotel.

Wi-Fi? Forget it. It’s extremely poor – if you need to work or want to stream something, this is not the place.

The service at the reception is outright disrespectful. The staff literally stand around laughing and do absolutely nothing when you approach them with problems. It's embarrassing.

The hotel advertises a gym, but it’s a joke. The cross-trainer isn’t even plugged in, the exercise bike is falling apart – it’s outright dangerous. The only decent thing is the weights, and that’s being generous.

The only good thing about the hotel is the view. Unfortunately, that doesn’t save an otherwise awful experience.

The breakfast buffet is minimal to the point of ridiculous – several mornings there were no basic items like oats or even normal juices like orange or apple. And if that wasn’t bad enough, we found insects in the food – specifically in the eggs. That’s absolutely disgusting and completely unforgivable.

The key wristbands work terribly. They often don’t unlock the doors at all – you end up standing outside your room, trying over and over again. It’s beyond frustrating.

We also reported that animals were defecating on the stairs. We mentioned it multiple times to the reception, and nothing was done. It’s like the staff just don’t care.

To top it all off, the water suddenly stopped working – no water in the shower or the sink. When we told reception, the guy just said, “It’s happening to everyone,” and didn’t lift a finger to fix it. No solution, not even an apology.

Conclusion:
Stay far away from Blue Hotel Holbox. There are major issues with facilities, hygiene, and service – and the staff doesn’t take any of it seriously. This place either needs to make some massive changes or shut down entirely.

4 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Bugs in bed / rude staff - DO NOT STAY HERE

We had a terrible experience in your hotel.

There were consistent bugs in our bed (bungalow) and when we alerted the staff they were less than helpful. Marina the manager was unbelievably rude - after pleading for another room... we were then moved to a new bungalow with MORE BUGS!

She said we should expect bugs - but I have stayed in several bungalows in Holbox, Mexico, Fiji, and Samoa, and never have I had a situation with bugs in my bed.

After the third day of asking for a solution with Marina - I asked for a refund or a room that isn't a bungalow - she refused a refund and to move we would need to pay $550USD.

I showed her footage and photos of the bugs.

This is unacceptable service when you have a 4-star rating. When you promote a hotel with 4-stars it's a fair expectation to have a clean bed for me, my wife, and my baby, especially for this price.

In addition to the bug situation - The wifi was terrible - the rooms very dark, and your staff was generally RUDE.

4 de novembro de 2022
Opinião espontânea

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