bohobuffalo.com Opiniões 

347
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This company has the most amazing clothes and bag & jewellery. The owner EJ is so helpful and great customer service Paul who always there to help and get back to u on orders or items u would like... Ver mais

Classificada 5 em 5 estrelas

My parcel arrived in good time. I paid via Apple Pay for two transactions and ended up paying for postage twice in the same shop which I didn’t mind and I got refunded one delivery charge without even... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Love my Western Hat. Excellent quality and value for money. It got its first outing at Garth Brooks in Hyde Park. Very comfortable , even in 36 degree heat! No hesitation in recommending its purchase... Ver mais

Classificada 5 em 5 estrelas

Absolutely love these clothes, so comfortable and had many complimentary comments on them too!. The items arrived quickly and where we'll packaged too. Items pretty much true to size, if your a 10/1... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de acessórios de moda

Escrito pela empresa

Boho Buffalo is a unique brand of Boho Chic Accessories for women. This online Bohemian fahsion brand is based in the UK, spacialising in handmade and fairtrade Jewellery, Boots, Bags, T-Shirts and Scarves. The boho and western themed designs are customisable and include sterling silver, gemstones, dichroic glass and genuine leather. Its everything a free spirited woman needs to express her individuality!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

347 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(347)

32 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Lovely gift for my wife

Lovely gift for my wife. Quality was brilliant on the earrings.

We shop with EJ all the time and she is fantastic at what she does with jewellery and sourcing boots and clothing too. Can’t fault her at all

25 de dezembro de 2022
Classificada 5 em 5 estrelas

Excellent advice given prior to my…

Excellent advice given prior to my purchase of a stunning Fedora Hat. Just love it! It was posted out very promptly but with the postal strikes it did take a bit longer to get to me. Highly recommend this company if you want something a bit different.
My hat is well made and a gorgeous colour. It was packed well with no damage for posting. Thank you.

9 de dezembro de 2022
Classificada 5 em 5 estrelas

What makes this amazing is the customer…

What makes this amazing is the customer service and the quality of all products I have received. The handmade jewellery is outstanding and doesn't tarnish. Unique style and elegance to all products which makes you feel special when wearing the pieces.

30 de novembro de 2022
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Resposta da bohobuffalo.com

Thanks for taking the time for such a lovely review hun x

Classificada 5 em 5 estrelas

First time but definitely not the last

First time I’ve shopped with Boho Buffalo, and I’m delighted with my purchase. Buying from the site was easy, and delivery was fast and well packaged
Even though the first pair of jeans I ordered were too small, it was an easy return and replacement was sent very quickly.
The quality of the jeans is fantastic and the scarf is beautiful.
Will definitely be back, and have no hesitation in recommending Boho Buffalo

15 de novembro de 2022
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Resposta da bohobuffalo.com

Yei! So glad you're pleased and that you'll be back! Thanks so much for taking the time to review so thoroughly and positively Cate. Hope you'll get much enjoyment and comfort from your jeans!

Classificada 1 em 5 estrelas

Not customer focused

Sorry, but received the wrong shoes! Then emailed the company 3 times and had no response! Had to contact them directly on Instagram to get a response.. then I had to get someone stay at my house to collect the wrong shoes they delivered, received the correct item now, thought they could of refunded my delivery charge, but instead got nothing! Sorry, but not really customer focused for me… you only know what a company is truly like, when something goes wrong.
I’ve just read your reply! What you forgot to mention is that it was not an “instant reply on Instagram” and the email you sent yesterday was rather sarcastic, and I asked you not to email me again!
I did send you the emails that I sent and didn’t receive a reply! My boots were not collected in the morning, but late afternoon. The boots you resent came 3 days later and they were delivered to a neighbours house, not signed for. I was lucky to have honest neighbours.
Sorry, but for me, I didn’t receive good customer service.

18 de novembro de 2022
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Resposta da bohobuffalo.com

We are sorry to hear you feel this way Liza, and that we could not meet our usual high standard of service on this occasion. I'm sure you will see from all the other reviews on this page that we are an extremely customer focused business with many return customers.
We have only been told about the 2 emails and as you know we continue to investigate this, as we never received them. When your instagram message was received you
had an instant reply and profuse apologies, even though this was out of our business hours (11:30pm). Within minutes it was arranged that the correct size was dispatched by express postage and that the incorrect boots were collected by royal mail from your doorstep by the very next morning. There were also follow up messages to ensure you received the correct item and we offered 24hr reply service by whatsapp if you needed anything further.
As you can see this is the only bad review we have EVER had and pride ourselves on outstanding customer service. There will be the odd occasion that a technical or logistical error will occur and we can only apologise yet again that on this rare occasion it was you that had to experience a complication.
We feel that we did all we could to resolve the issue the instant we were made aware, and hoped you felt assured. We hope the high quality boots you received will bring you joy and make up for the initial sizing issue and we thank you for your custom and feedback.
We have now put measures in place to avoid system errors in future so we thank you for bringing this to our attention.

Classificada 5 em 5 estrelas

Excellent products and service

I ordered two beautiful Aztec print clothing items. The quality and fit are excellent, and my order was beautifully packaged and delivered within the promised timescale.

2 de novembro de 2022
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Resposta da bohobuffalo.com

Thanks so much Susan, you're such a valued customer! x

Classificada 5 em 5 estrelas

Fabulous Customer Service

Love my jacket and the customer service is so good. I sent a query in the evening and got a reply almost immediately!

31 de outubro de 2022
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Resposta da bohobuffalo.com

Thanks so much for taking the time to share your kind words Paula, so glad to hear you're happy!

Classificada 5 em 5 estrelas

I have been looking for some American…

I have been looking for some American western jeans and these were perfect. They were so good and customer service great too that I have ended up ordering the Aztec jacket and denim jacket. The Aztec jacket has arrive and I love it. Thank you.

29 de outubro de 2022
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Resposta da bohobuffalo.com

Thanks for all your enthusiasm and custom Nina! Hope we can continue to make you smile!

Classificada 5 em 5 estrelas

Consistently Good I have been shopping at Boho Buffalo…

I have been shopping at Boho Buffalo and have consistently found the top quality and originality of their clothes are unequalled. Emma-Jayne and her small team go above and beyond to help with everything from measuring and sizing to ensure your choice of clothes fits you to doing her very best to make sure it arrives on time for you. Quite unique!!

2 de novembro de 2022
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Resposta da bohobuffalo.com

Thanks so much for taking the time to share your kind words Susan, hope you'e getting much enjoyment from that beautiful Teal Jacket!

Classificada 5 em 5 estrelas

A really easy process from start to…

A really easy process from start to recieving the product. Quality is amazing and beautifully made. Would highly recommend.

28 de setembro de 2022
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Resposta da bohobuffalo.com

Thanks so much for this lovely review Charlotte, always here when you need anything and thanks again for your custom.

Classificada 5 em 5 estrelas

Another fantastic order

Another fantastic order. BB always delivers!! Beautiful, unique items, fast delivery and great advice from the lovely EJ, always helpful !

25 de setembro de 2022
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Resposta da bohobuffalo.com

Thanks for the lush review Maria, and ALL the support this year!

Classificada 5 em 5 estrelas

I always love a Boho Buffalo delivery

I always love receiving my parcels from here, they are always beautifully presented as well!
If you have been debating it… order the denim jacket, you won’t be disappointed! It’s gorgeous!

23 de setembro de 2022
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Resposta da bohobuffalo.com

Ah thanks Leanne! It's a beaut isn't it! Really appreciate you writing this x

Classificada 5 em 5 estrelas

Unique and high quality boutique

Emma-Jayne goes above and beyond for her customers, including trying on a garment and sending me pictures for an idea of size so I could decide whether to purchase. Boho Buffalo stock is always unique, high quality and packaged beautifully.

16 de setembro de 2022
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Resposta da bohobuffalo.com

Thanks so much for taking the time to share your kind words Charlotte, so glad to hear you're happy and always a pleasure helping you out x

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