We were travelling to Peebles and just past Beelslack School a window on the left side of bus was smashed with what looked like pellets. Glass went everywhere. Stuart the driver was very attentive... Ver mais
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Leia as opiniões dos outros
i wish there was a no start option. there were 8 people stood at the first bus stop on woodstreet coming into gala and as the bus started to approach and slow fine the driver then thought that he shou... Ver mais
When you have on your bus timetable & app that a bus (X62) is to arrive at South bridge Edinburgh at 17 mins past the hour, can it actually turn up at said time, rather than arriving 5 mins earlier &... Ver mais
The buses are disgusting. The cleaners use polish on the seats and they stink of chemical reaction. There is mould build up and fungus all around every bus especially the 60 bus to Berwick. You can sm... Ver mais
2,2
Mau
24 opiniões
Sem histórico de convites para avaliação
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Didn’t bother to stop
253 bus didn’t bother to stop at the Jewel when it turned up, just pulled out from behind the two buses that were already at the stop and drove off without actually bothering to see if there was anyone waiting to get on it. I had a day ticket but as the next bus on that service was 2 hours I had to pay for another bus into town so I could get the 2nd borders bus and complete the 2nd leg of my journey to Peebles. Not stopping must be a habit with some of their drivers, when I was on that X62 to Peebles just at IKEA there was a woman with a child who clearly had her hand out for the bus to stop but it just drove past her. Gets 2 stars instead of 1 because once you actually manage to get on the bus they’re actually quite decent to travel on
23 de julho de 2024
Opinião espontânea
Drivers wanting to have an argument
Border Buses driver managed to hit my car at the pinch point at Newbattle, driver never stopped. Had to chase the driver up to the Fitness Centre at Main Steet to get the driver to stop.
On telling the driver she had hit my car her response was that I was driving to fast, she has 12 cameras on the bus and 10 witnesses. Note the bus was on my side of the road and I was withing my lane. Despite asking three times for her details all she wanted to to was have an argument. I eventually had to leave with photos of the damage to the bus and my car along with the bus reg.
Contacted Borders Buses and was assured someone would look into this despite 2 emails, still no reply.
Unprofessional drivers, and unresponsive management.
28 de junho de 2024
Opinião espontânea
Inconsiderate drivers
Inconsiderate drivers soaking pedestrians when they are driving in the rain in Edinburgh and completely unresponsive management when one complains
2 de abril de 2024
Opinião espontânea
Charged 40% more than cost advertised on website
I travelled on Borders Buses from Edinburgh to Cockburnspath in March 2024. I'd checked the price on the website beforehand and it said the cost of my journey was £5.80, but I noticed I'd been charged £10.10. I emailed Borders Buses and was told that the price on the website was for tickets bought in their app, not a walk on fare. I pointed out that their website fails to specify this - there is only one set of prices and nothing that says you would be charged a higher price if you paid on boarding rather than in the app. After almost a month, they have eventually refunded me the £4.30 extra I was charged over the advertised price but it was a time consuming process of back and forth with people who didn't seem to see any issue with charging me 40% more than the price advertised on their website. Very frustrating
27 de março de 2024
Opinião espontânea
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