Brayleys Cars - Brayley Dacia Milton Keynes Opiniões 

213
•
TrustScore: 4.5 em 5

4,5

17 Barnsdale Drive, MK4 4DD Westcroft, GB

•

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From the start to the finish Danny M the sales assistant that met me on the forecourt was 2nd to none. His attention and information detail was delivered in a natural non pushy way, open to many... Ver mais

Classificada 3 em 5 estrelas

Easy to book service. Was told it would take about 1 1/2 hours as I was "waiting" for the car. After 2 hours I noticed the carbeing driven out of the service area. I was then told that the service... Ver mais

Classificada 5 em 5 estrelas

I have been with Dacia/Brayleys for 10 years and wouldn’t go anywhere else. Their customer care is second to none and they have been friendly, helpful, efficient, reliable and incredibly kind form th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The booking an appointment procedure was very quick and easy. From the moment we arrived at our appointment we were made to feel very welcome by Andrew. He was very friendly throughout and explained e... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • 17 Barnsdale Drive, MK4 4DD, Westcroft, Reino Unido

  • 01908 866200

4,5

Excelente

TrustScore: 4.5 em 5

213 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(213)

3418 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Highly recommend picked new car up

Highly recommend picked new car up. Was always kept well informed.
Danny was awesome all the way through since July till picking car up.

14 de outubro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Dan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Best service I have ever had from a…

Best service I have ever had from a dealership - and I have owned over 20 cars! Service was great from James. I would highly recommend - quick efficient - didn't have to haggle, good deal and great service.

30 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Michael, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Excellent Customer service

Had my cars first service and was made to feel welcome. Excellent Customer service.

26 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Sam, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Service was done within 2 hours and my…

Service was done within 2 hours and my car was cleaned

23 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 4 em 5 estrelas

the staff are very friendly and helpful…

the staff are very friendly and helpful the only issue there was not adequate parking had drive around to find a space in which to park

24 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Maria, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Classificada 5 em 5 estrelas

New Dacia duster purchase

Simple and easy buying experience
Joe ordered the car after a discussion over the phone. Easy transaction everything completed and car ready to go when I arrived on site. Great service and I personally wouldn't drive anything else.

4 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Steven, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Dacia servicing

Friendly, helpful staff. Very efficient service.

16 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Having experienced poor unprofessional…

Having experienced poor unprofessional staff at Dacia Plymouth I nearly didn’t purchase a car but located the model and spec I wanted in Brayleys Milton Keynes. Made contact and straight away was impressed with the staff and ultimately their professionalism and friendliness helped me purchase a brand new vehicle. The sales person Daniel Marino was a credit to the branch and smoothly purchased picked up and demonstrated my new vehicle.

9 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Mark, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 2 em 5 estrelas

Drivers seat stained!!!

Collected my car yesterday, drivers seat had dirt in numerous places. After Sales manager had it cleaned when I voiced my concern but not acceptable for a 30k car which I've owned new for only 12 weeks.

9 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your review, Shane. We are sorry that this situation occurred but understand that this situation has been resolved by our Aftersales Manager. If any issue remains outstanding, please email liam.perricone@brayleys.co.uk

Classificada 5 em 5 estrelas

Highly recommend company

I have used Brayleys for several years
and find the show room staff very helpful.
I purchased a new Dacia Sandero recently.
Danny(based in the MK showroom at Westcroft) was very helpful dealt with my questions and supported dealing with online transactions etc very professionally .

1 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Anne, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

VERY POLITE STAFF ,ALL WORK ON CAR…

VERY POLITE STAFF ,ALL WORK ON CAR CARRIED OUT TO MY SATISFACTION, VERY HAPPY WITH THE SERVICE I RECEIVED.

26 de agosto de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Robert, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 1 em 5 estrelas

Poor service

As a long standing Renault owner very disappointed to be told they couldn't do a diagnostic on my car for three months
Went to Richard Sanders Renault instead and got an appointment in two days and solved the problem in an hour

22 de agosto de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your review. We are sorry that our diagnostic lead times are currently extended due to a backlog of work, but are pleased to hear that another dealer was able to assist. Should you have any future issues, please contact the on-site team directly or email mark.fisher@brayleys.co.uk

Classificada 5 em 5 estrelas

New car purchase …

My husband and I have been looking for another car. We popped into Brayley Dacia and Renault showroom. It was very modern, plenty of new and used cars, to look at. I had a price in my head, that I wanted to spend. James one of the sales team, was very friendly, and helpful. We tested drove one of there cars, and decided that was for us. They gave us a very fair price for our 13 year old corsa. We have also been given 2 years extended warranty and free Dacia breakdown cover. All in all a very satisfying experience. 10/10

26 de agosto de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Carole, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Tony was excellent to deal with

Tony was excellent to deal with. Gave plenty of information and made the process stress free. Quick process from first visit to collecting the car. Thank you very much!

13 de agosto de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Jayzer, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 3 em 5 estrelas

Started well but lock in the finance deal!

Started well! The dealership was clean and welcoming and Tony was friendly to deal with - he managed to arrange a longer year drive which was very welcome and helped make the decision. We had some significant issues with the clarity of the overall process and signing paperwork and deposits we understood to be confirming the car purchase and finance, then to be told that the finance had been changed by Dacia with no warning. This had a significant increase to the monthly payments and left us feeling upset and frustrated with the lack of transparency and breach of trust we put in Dacia as a first time customer of the brand. The car is perfect for us and was ready early but then not with the right items that we’d ordered - this was rectified. Our car handover was thoughtful and thorough and we appreciated the extra time offered. Tony has done his best to mitigate our experience and leave us feeling positive but overall we felt let down and confused about how the process has felt so bumpy and left us out of pocket

10 de agosto de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for your valuable feedback. We're sorry that the campaign changed midway through your purchase journey, but are delighted to hear that you are enjoying your car and that Tony looked after your requirements.

Classificada 5 em 5 estrelas

Great service

Polite, friendly, helpful staff. As well as having a service I bought a spare wheel from the parts department and even they were great to deal with so very good and definitely recommend

6 de agosto de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Simon, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Helpful & Easy to get on with

Danny sales was very helpful and not pushy.
I only came to look!
Took me and Dad for a test ride Explained the workings.
When I phoned up to check something.Very easy all-around
Thanks

8 de agosto de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Peter, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Danny Marino was brilliant

Danny Marino was brilliant, answered all of our questions before we made a purchase. Sourced the vehicle to the spec we wanted. He has always helped us with all the cars we've had.very pleasant chap and very knowledgeable.

30 de julho de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Debbie, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

No nonsense quick and efficient…

No nonsense quick and efficient service. Everything explained with no strong sales pitch.

25 de julho de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Everyone was both helpful and polite

Everyone was really helpful and polite. Car serviced and returned promptly. Thank you.

7 de julho de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Dacia Milton Keynes

Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Karen, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais