Brayleys Cars - Brayley Dacia Milton Keynes Opiniões 

214
•
TrustScore: 4.5 em 5

4,5

17 Barnsdale Drive, MK4 4DD Westcroft, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From the start to the finish Danny M the sales assistant that met me on the forecourt was 2nd to none. His attention and information detail was delivered in a natural non pushy way, open to many... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Easy to book service. Was told it would take about 1 1/2 hours as I was "waiting" for the car. After 2 hours I noticed the carbeing driven out of the service area. I was then told that the service... Ver mais

Classificada 5 em 5 estrelas

I have been with Dacia/Brayleys for 10 years and wouldn’t go anywhere else. Their customer care is second to none and they have been friendly, helpful, efficient, reliable and incredibly kind form th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The booking an appointment procedure was very quick and easy. From the moment we arrived at our appointment we were made to feel very welcome by Andrew. He was very friendly throughout and explained e... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • 17 Barnsdale Drive, MK4 4DD, Westcroft, Reino Unido

  • 01908 866200

4,5

Excelente

TrustScore: 4.5 em 5

214 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 27% das suas opiniões negativas

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4,5

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(214)

3442 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Friendly and fantastic service

Danny was extremely helpful in accommodating through the entire process. No question was too small and his speed of replies to my emails was great. Danny explained everything clearly. He even offered to stay late on my collection day if I couldn't make it to the dealership by closing. Above and beyond!

17 de abril de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Tim, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Danny. We look forward to continuing to welcome you into the dealership for many more years.

Classificada 5 em 5 estrelas

Great customer service

Great customer service, made sure my car had a good service, friendly staff, got my car spotless

15 de abril de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for your kind feedback - your custom is appreciated and we look forward to seeing you in future

Classificada 5 em 5 estrelas

I justo got my car today at Brayleys…

I just got my car at Brayleys Milton Keynes today,Dacia Sandero car I never thought I would have the most amazing experience buying a car the connection I had with Tony Johnson one of the sellers was exceptional, very friendly big smile and someone that new how to help finding the car I need very professional, someone that I would recommend to see as seller in Brayleys Milton Keynes.Hey Tony thankyou👍

29 de março de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for your great review - Tony takes pride in the service that he offers customers and is motivated by positive feedback such as yours. We hope that you enjoy your Sandero and look forward to seeing you in future.

Classificada 5 em 5 estrelas

Dacia Sandero Stepway

We were very impressed with (Joe Fountain) the salesman who helped us with our purchase of our Dacia Sandero Stepway. Joe knew everything about the car and brand and was able to answer all our queries expertly. When we collected the car Joe gave us a complete rundown of everything we needed to know and offered us more help if we should need a return visit to go over any further queries we may have.

24 de março de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Ann, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Joe. We look forward to continuing to welcome you into the dealership for many more years.

Classificada 5 em 5 estrelas

Kelly was open and listened to my needs…

Kelly was open and listened to my needs during the review and came up with a solution. All in all a great experience

22 de março de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for taking time to leave such a positive review - we appreciate your custom and will convey your kind comments to Kelly.

Classificada 5 em 5 estrelas

couldn't have asked for better.

We ordered our first motability car through Brayleys. our dealer (Danny) walked us through the whole porcess to order the car and answered all our questions no matter how silly they seemed. he kept in touch updating us on the car we ordered and then when we collected the car he again walked us through the process and answered and questions we had, the car was just finshed getting valeted as we went thorugh the paperwork and was still having finishing touches to make it perfect as we went out to the car. Danyy took the time to sit in the car with me and go through all the cars controls with me and made sure i know i can go contact him and go back if i have any questions about the car or issues connecting devices or working all the buttons. He even arragened to have the in car screen protector left on so our son could peel if off and be part of getting the new car.

19 de março de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for your great review! Danny and the team at Milton Keynes care about delivering the best possible customer service and our Motability status is something we also take pride in. We're glad to have you in the Dacia family and look forward to seeing you in the years ahead.

Classificada 5 em 5 estrelas

Bradley's Davis Dealers Milton Keynes.

Took our car for it's first service at Bradley's in Milton Keynes.
I waited whilst it was done in a timely fashion as explained and it was fully valeted.
First class 'service'!

20 de março de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for your great review. We're delighted to hear that your experience was positive and look forward to seeing you in future.

Classificada 5 em 5 estrelas

The best car-buying experience ever

I purchased an ex-demonstrator Mazda3 Exclusive Line at the end of February 2024 from Brayleys at Milton Keynes. I was looking for exactly that year, make, model, colour, and low mileage. I saw it online on the Autotrader website and it was by far the cheapest (by over two thousand pounds) of 3 or 4 that matched my requirements. It had the lowest mileage of only 1402 miles. I rang to enquire about it and I spoke to Jason, who was very helpful and answered all my questions about the car. Initially, I warmed to Jason who came across as being helpful, honest and not pushy like some salesmen I have dealt with in the past. I told him I would have a chat with my wife and get back to him. To be honest, I couldn't really believe the price and deal for what Jason had confirmed was a near mint condition 5-month-old car. The only reason I didn't immediately buy it was that I thought something must be wrong with it as it was so cheap. A few days later I rang to confirm the purchase and paid a deposit. Jason said he would pick me up from the station if I gave him the train details. I paid the balance online another few days later and went down on the train from Wigan to MK on 5th March. As agreed, Jason was there to meet me and took me directly to the car. I was so pleased when I saw it. It was in mint condition and it was gleaming. It just looked like it was brand new. Inside was the same. Jason had ensured every inch of the car was spotless. As a bonus, there was a set of Mazda3 car mats in, the car had had it's first-year service and it had a full tank of petrol. Jason spent time to explain the things that were different from my previous (5-year-old) Mazda3. He set up my phone on Android auto which I hadn't experience. Then, we went inside and had a coffee, completed the paperwork / taxed the car and I drove home. I can't praise Jason enough. He is a credit to Brayleys. I would definitely recommend Brayleys and Jason to anyone looking for a new or near-new Mazda. I love the car and still can't believe how great my experience with Jason and Brayleys was and also the price I paid. I'll definitely be going there again for future car purchases. Thank you.

5 de março de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hi Steven, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Jason. We look forward to continuing to welcome you into the dealership for many more years.

Classificada 1 em 5 estrelas

We just want to sell a car and forget you

Just received SIX ads from them for an upcoming VIP event but not a single human response from two emails asking for a price for a service. I know they received the emails as an auto reply said so and that they were being sent on to the service group in Milton Keynes. This lot just want to sell cars and then forget you. The Northampton dealer can have my business.

Added after the reply: Needless to say no one bothered to contact me: that was just a ploy on their part to make other customers think they are responsive.

1 de março de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hello Chris, thank you for your review. We are sorry that your email wasn't responded to - recently we have been very short staffed in our service dept which has unfortunately impacted some customers. We will ask a member of our new service desk team to contact you - in the meantime, if you wish to email your requirements, please contact victoria.oxley@brayleys.co.uk

Classificada 5 em 5 estrelas

Really good experience and swift…

Really good experience and swift turnaround

2 de março de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for sharing your positive experience. We're pleased to hear that all went well and look forward to seeing you in future.

Classificada 5 em 5 estrelas

Good value servicing

Good value servicing, friendly & helpful

27 de fevereiro de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your great rating and comments - much appreciated!

Classificada 1 em 5 estrelas

Fuming such a awful experience

Just an absolute nightmare and I will not be buying another car from Dacia which is such a disappointment as we have had quite a few cars from here.....being told that a gear box failure could be possibly due to wear and tear on a 2022 plate ! When it's a know fault in Dacia judging by all the forums. No contact from any one when I broke down RCA Dacia assistance was even more shocking ! Sending a van with two seats to recover me and my two children only the be told he couldn't do anything. Arranged with RAC assist to put my vehicle on a low loader, the next day. Me and my children had to get a train home. The low loader apparently couldn't find my vehicle despite the fact there is only one road through the village I was broken down in. More phone calls, more apologies, more excuesses and still no action my car was still there up until yesterday afternoon. My vehicle has now been broken down and abandoned for 6 days shocking..My father has to call the RAC assist again and rearrange the collection with force in the end as it was getting ridiculous. I went on holiday leaving my family in charge of this whole sh#! Show. I'm fuming

20 de fevereiro de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your review, Justine - we are sorry to hear of your experience. As a loyal Dacia owner, you will know that breakdowns are rare, but we understand that they are distressing when they occur. Hopefully, you can appreciate that the service provided by the RAC is beyond our control but, rest assured, we will do everything we can to ensure a satisfactory repair experience from hereon in. Kind regards.

Classificada 5 em 5 estrelas

Excellent service from Joe

Excellent experience! We met with Joe to discuss our next motability car, he was extremely helpful and polite! Joe answered any questions we had and he was very informative!
We went ahead and put our order in! Can’t wait to get our new Jogger when it’s ready!
Thank you for an easy process!

16 de fevereiro de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for your kind words and for choosing to purchase from us. The Jogger is a fantastic car which we are sure that you will enjoy and we look forward to it's arrival.

Classificada 5 em 5 estrelas

Nice dealership with amazing staff

Walked into the dealership on a Sunday mid morning (probably the busiest day I could go)

Staff were very good and took the time to talk to us about what we wanted, were extremely knowledgeable, offered us lots of options and made me feel at ease.

I'd say that within 5 minutes I knew that I would be we buying my car from them and that I had 100% trust in them.

In particular I would single out Tony as being a superstar from the first few seconds we spoke to him right up to the end us dealing with him.

4 de fevereiro de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for taking time to leave such a fantastic review. Tony and the team care about delivering great service and are delighted to have won your custom.

Classificada 5 em 5 estrelas

I always use the main dealer

I always use the main dealer. I always thought they would be more expensive, but I've found the costs reasonable. For a small fee they will collect and return your car which saves hanging around. My last 2 cars have been bought from Brayley.

26 de janeiro de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Hell Terry, thank you very much for taking time to share your positive experiences. We very much appreciate your continued custom and look forward to seeing you in future.

Classificada 5 em 5 estrelas

Amazing experience at Dacia

Amazing experience at Dacia, Milton Keynes. My husband and I went in on Saturday to enquire about a new car and our options and was greeted by a very friendly, professional salesman Tony. We were in the showroom for some time discussing many options and we were not rushed at all. Tea and coffee was made for us. Perfect cup of tea!! Today, we have gone back to pick up my new car. Again, tea was waiting for us for our arrival. Tony was excellent from the moment we met him, until the moment I drove off the forecourt today. Nothing was a silly question, paperwork was completed with a very professional, simple and caring nature. Tony was excellent. I would highly recommend taking a visit to Dacia if you are interested in swapping your car!!!

31 de janeiro de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for your purchase and also your kind review. Tony is a passionate about providing great customer service and we will be sure to convey your appreciation to him.

Classificada 4 em 5 estrelas

1st service

No problem with service but was let down by freezing pipes so car could not be cleaned.

18 de janeiro de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you for your review. We apologize for the lack of wash facilities on the day your car was in - feel free to book a courtesy clean at any time.

Classificada 5 em 5 estrelas

Joe very helpful

Joe very helpful , explained everything clearly . Thank you

13 de janeiro de 2024
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

That's great to hear - thank you for your positive feedback!

Classificada 5 em 5 estrelas

Top service

Joe was very helpful when we went to look, test drive and eventually sign an agreement for a new car. We didn’t feel at all rushed, he explained everything clearly and was very personable and friendly. Never had a bad experience dealing with Brayleys.

17 de dezembro de 2023
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for your great review. We're delighted to hear that Joe looked after you during your purchase and will convey your kind comments to him.

Classificada 5 em 5 estrelas

Courteous and trustworthy

We were treated with friendly courtesy and felt confident that Tony was providing us with honest advice. So much so that we decided to close the deal on our first visit.
The strengths and limitations of the car were explained and there was no pressure placed on us at any time. A thoroughly heartening experience

18 de novembro de 2023
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Resposta da Brayleys Cars - Brayley Dacia Milton Keynes

Thank you very much for your great rating and review. We're delighted that the service you received enabled you to trust us with your custom and we look forward to looking after your motoring requirements in the future.

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