Brayleys Cars - Brayley Honda Bushey Opiniões 

326
•
TrustScore: 4.5 em 5

4,5

High Road 46-52, WD23 1GQ Bushey, Bushey Heath, GB

•

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Helpful, friendly sales executive. Happy to answer all our questions. Not at all pushy and we felt like valued customers. Car was ready and we were assisted to set up phones and other settings. Us... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The entire process, as ever was so efficient, informative and I was kept fully in the loop. I was beyond impressed, that the Technicians discovered a dangerous bulge in the front nearside tyre - almos... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been long term customer of Brayleys and previously Crown in Bushey. Went in midday with an issue. Available mechanic quickly identified the matter and Service checked and assigned a mechanic to do... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From beginning to end the service at Bradley’s Bushey was first class. From first discussing suitable models to the final handover of my new car and all the ‘paperwork’ stages in between service was a... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • High Road 46-52, WD23 1GQ, Bushey, Bushey Heath, Reino Unido

  • 02089503311

4,5

Excelente

TrustScore: 4.5 em 5

326 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

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4,5

Todas as opiniões

(326)

3455 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Annual service review

Service went smoothly and I was kept informed with its progress. Nothing felt rushed. The staff were very helpful and friendly.

7 de agosto de 2025
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Honda Bushey

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Excellent service

As I was told service done. Called with extra issues and discussed before agreed to go ahead.

4 de agosto de 2025
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Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Siva, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

The sales rep Robert did a great job in…

The sales rep Robert did a great job in helping us find the right car and the discounts available were very welcome.

4 de agosto de 2025
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Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Stephen, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 4 em 5 estrelas

Happy overall

Very happy with our used car purchase from Brayleys Honda Bushey.
Initial contact and test drive excellent. Gonçalo was courteous, knowledgeable and not at all pushy, which we appreciated.
We were transferred to a different colleague once we had chosen a car to purchase. On the whole this went well, but there were a few issues with the preparedness of the car and with the information we should have been given when we collected it. Everything was sorted out promptly but we felt this part of the purchase should have been done more thoroughly, hence the dropping of one star.

2 de agosto de 2025
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Resposta da Brayleys Cars - Brayley Honda Bushey

Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Classificada 4 em 5 estrelas

Service to the car and communication…

Service to the car and communication about servicing was good, however the staff in the showroom are most unwelcoming, A smile would not go
amiss.

1 de agosto de 2025
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Resposta da Brayleys Cars - Brayley Honda Bushey

Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Classificada 4 em 5 estrelas

Honda had issued a recall of my Honda…

Honda had issued a recall of my Honda Jazz to fit a replacement "brake operating simulator pressure sensor" so I booked this with Brayleys who sold me the car new, a few years ago. Brayleys were unsure how long the job would take but finished it quicker than expected. My only gripe would be that in these situations Honda ought to minimise the inconvenience to the customer by arranging the collection of the vehicle and subsequently bringing it back, rather than putting me to the trouble of giving up a large part of my day and potentially incurring travel expenses.

30 de julho de 2025
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Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Jon, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Classificada 5 em 5 estrelas

Excellent punctuality…

Having booked my appointment I arrived and my car was punctually attended to. My wing mirror was replaced and my home screen sorted as well as the battery for my remote. I was able to drive away after thirty five minutes.

30 de julho de 2025
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Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Miss Goldberg, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

straight forward service

straight forward service. No hidden surprises

25 de julho de 2025
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Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Katie, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 4 em 5 estrelas

CAR SERVICE

The service was good, except for the replacing of the two front tyres, which wasn't your fault of course, but it still heart's
Crown honda always do a good job, keep up the good work gents and lady's.

22 de julho de 2025
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Resposta da Brayleys Cars - Brayley Honda Bushey

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Excellent service as always

Excellent service as always

22 de julho de 2025
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Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Malcolm, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Everything done on time

Everything done on time. Good communication.

22 de julho de 2025
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Resposta da Brayleys Cars - Brayley Honda Bushey

Hi TR, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 1 em 5 estrelas

How dissapointing!

Not even one star.
It was absolute rubbish how my purchase was done at a Honda dealer. The salesperson was so unprepared, delusional, unprofessional and dissapointing. Never again!!!

10 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Polite and efficient service.

14 de julho de 2025
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logótipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Devi, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Better than expected

My car had brake recall fixed promptly and was ready for me, as was the courtesy car I used in the meantime.
I was very pleased with the service.

14 de julho de 2025
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logótipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Janet, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Contact with Brayley …

My First contact with Brayley was Robert. He is a patient helpful gentleman and knows his job. This proves the quality of the Company as well. Robert went out his way so that I could get my new Honda HRV.
I would Recommend Brayley to any one who wants to buy a car. Excellent service.

9 de julho de 2025
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Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Samuel, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 3 em 5 estrelas

Bad & Good of people

We didn't like the sales technique of Robert Battat - he gave us a PX value over the phone which secured the deposit -which meant we drove 60 miles to the dealership, When he inspected the vehicle he informed us how well our vehicle presented and that it was better than expected - Then he offered minus £500, he then denied he offered the original number to wife on the phone and to us in person -(Charlatan).
Other staff then had to resolve the issue - Andy Parks aftersales manager, who was excellent and David Carter to conclude the purchase.
They fitted factory mats free of charge.

12 de julho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Car was recalled for a fault in the…

Car was recalled for a fault in the fuel pump. Work was carried out in one day. It did take me quite a long time to get through via phone to book the car in - I suggest that the company needs more staff on the phone lines - this seems to have become an issue since they have Ben taken over by Brayley’s, as I never had the issue when it was Crown Honda. I suspect they now use a call centre . I received a call to collect the car late afternoon. Previously when any work has been done it has been washed before pickup, this hadn’t been done this time. Collection was quick and easy - staff in the branch are very friendly and easy to deal with.

7 de julho de 2025
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logótipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Joanna, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Classificada 5 em 5 estrelas

The job was done in good time

The job was done in good time. The person I spoke to was very helpful.

4 de julho de 2025
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logótipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Vivien, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Took my car to Honda Bushey at 12.30pm…

Took my car to Honda Bushey at 12.30pm as I had a puncture round the corner from the garage.
They were able to change the tyre by the end of the day even though I was not booked in.

I was very appreciative of their service

3 de julho de 2025
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logótipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Janet, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Great team

Great team, looking out for their customers. Very easy to transact with. 2nd car bought from this dealership now. Happy to recommend.

27 de junho de 2025
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logótipo da Brayleys Cars - Brayley Honda Bushey

Resposta da Brayleys Cars - Brayley Honda Bushey

Hi Andrew, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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