The service and recall work was carried out first thing which meant I got the car back at a reasonable time Staff friendly and effective, especially when I asked to be shown how to operate the back... Ver mais
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Leia as opiniões dos outros
I was given a fixed time to arrive and assurances that my service would be done within 2 hours. It was completed as promised with courtesy and efficiency. I waited in a comfortable area with free acce... Ver mais
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Didn’t receive a reminder for annual service and MOT. Communication was poor. Unanswered phone when trying to book and also on service day no answer when seeking progress report. This was important t... Ver mais
A fantastic and professional service from Brayleys Honda Ewell. Peter carried our my transmission oil change and health check and supplied a video of his findings. It was so reassuring to go through t... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Loja de peças automóveis usadas
- Oficina de reparação automóvel
Escrito pela empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informações de contacto
Ewell By Pass, KT17 2PU, Epsom, Reino Unido
- 020 8394 1441
4,6
Excelente
516 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 27% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great and smooth 1st year service
Great and smooth 1st year service. Matching courtsey car, and kept well iformed on timing.
30 de março de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Everyone was helpful and polite
Everyone was helpful and polite. My problem was resolved in good time.
24 de março de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Susan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Polite and helpful staff
26 de março de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Colin, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Chose to wait for MOT
Chose to wait for MOT
Staff were really friendly and happy to chat about new models and features.
I stayed in the waiting area while they did the MOT - it was clean and comfortable; great coffee; TV was on.
They’re so kind to my little doggie.
Very welcoming, a pleasure to be there.
25 de março de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Shushan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
All went to time and even was a shorter…
All went to time and even was a shorter wait than I expected
23 de março de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Gareth, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Booking the car in was easy and smooth
Booking the car in was easy and smooth. All works that were needed were explained and communicated. Excellent service overall
19 de março de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Mimi, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
My experience with this company was…
My experience with this company was very pleasant. They are a good team, polite and very professional. My first car purchase turned out to be easier than I thought. They did everything quickly and efficiently. Viriano was our menage and we were very pleased with him, thank you very much
20 de março de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Nelea, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Good service
Good service in respect of product recall and friendly staff. They even gave my car a wash!
17 de março de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Jenny, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
MOT/Service
Brought my car in for a scheduled same day MOT and service. It was easy to book ahead on the phone. Expected costs were given ahead of time at booking, then on the day additional potential costs were explained at drop off depending on findings once the car is in (10 year service so apparently some pieces may need changing depending on wear and tear). Car was done same day, in the end no additional charges beyond MOT/Service charges as the car mileage did not justify them yet.
13 de março de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Kaye, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Good service.
10 de março de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Lynn, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
The gentleman who assisted me by the…
The gentleman who assisted me by the name of Samy is so efficient, extremely helpful, polite and knowledgeable, as a customer I feel so privileged to have such a faultless service.Many thanks and keep it up.
6 de março de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Annual Honda car service/MOT…
Annual Honda car service/MOT arrangements/collection/delivery back undertaken free of hassle and as promised.
Very pleased with service.
Marked down one star as normally included wash/valet has been discontinued using the excuse that they are 'helping the environment by saving water'!!
So now I'll have to use water from someone else!
26 de fevereiro de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Thank you for your review. As part of our sustainability initiative, we’ve removed the traditional wash and vac that used to accompany a service or MOT as part of our commitment to a more environmentally responsible approach. In place of each wash and vac, we now partner with Ecologi to plant a tree instead. It’s a small change, but one that supports a wider environmental commitment. We appreciate your feedback and hope the quality of your service met expectations
Everything is done very quickly and…
Everything is done very quickly and very politely in the best possible way.
26 de fevereiro de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Mohsen, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Car service. 10/10
The service was provided with a high level of expertise. Whether by phone, in person or online useful information was available to help make informed decisions.
24 de fevereiro de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Michael, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very friendly and professional service
Very friendly and professional service. They quoted 3 hours for the service which actually completed in 2.5 hours. Was also impressed with a video of my cars health check.
23 de fevereiro de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Ian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent service from Brayleys,Ewell
Easy to book service & mot.
Staff very friendly when checking car in & kept updated via text/e.mail of progress. Was sent video of cars health check by mechanic along with cost breakdown with the option to choose any extra work that was highlighted if I so desired all at click of a button.
Then texted to say car was ready to be collected.
Excellent.
17 de fevereiro de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Chris, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Reasonably easy to book the service …
Reasonably easy to book the service online, but the date I wanted was not available. One of the staff from their call centre/help desk booked the next convenient date. There was confusiion as to what was required; they booked the car for annual service and MOT even though the car was only 2 years old.
3 de fevereiro de 2026
Opinião espontânea
Excellent service as usual friendly and…
Excellent service as usual friendly and helpful
12 de fevereiro de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Dennis, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Vehicle collected and returned on time
Vehicle collected and returned on time. Phone call to discuss items that needed attention. Video sent which was interesting of car in workshop. Disappointed car wasn’t valeted as in the past, always been a treat, perhaps that facility has now been withdrawn
10 de fevereiro de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Philip, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Competent helpful staff and engineers
4 de fevereiro de 2026
Opinião espontânea
Resposta da Brayleys Cars - Brayley Honda Ewell
Hi Raymond, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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