Brayleys Cars - Brayley Honda Romford Opiniões 

579
•
TrustScore: 4.5 em 5

4,7

Gallows Corner, RM3 0BX Romford, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I bought my Honda Transalp on Friday. Great communication with the seller,the description matched the listing perfectly. The entire sales process was a very pleasant and positive experience. I don’t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had a service at Hyundai Romford and Sam Alsop was very efficient and helpful to point where my car failed the MOT due to a damaged tyre. Hyundai Romford had only been open a week and no no tyres... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I test drove and ordered a new Honda jazz on the date below .I received a reasonable quote for my old car and l think a good price for my new car. The sales staff at Honda were very pleasant and effic... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Mr Reece Cooper was polite., offer me coffee and he made me very comfortable. He took his time to download the necessary apps and set it all up for me when I picked up my car.

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

579 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(579)

3442 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

I bought my car from this company Bradley Honda dealer at Romford

I bought my car from this company because they were the nearest Honda to where I live. I had never used them before because there was no Honda dealer where I live. I found the salesperson very helpful in the purchase of my car, and showed me all the features of the vehicle.

30 de março de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Honda Romford

Hi David, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Good service as standard

Booking my car service and selecting an appointment time and date that works best for me was essential given my preferred service centre in Romford is impacted by ongoing road closures nearby making planning my journeys that bit more difficult. Suffice to say arriving at the service centre to be greeted business as usual. Excellent customer service from agents who estimated completion of work as expected so I could fulfill my day plan without having to make last minute decisions. Reliable service provided and always make me feel valued which is reciprocated in kind

30 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Romford

Hi Mark, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

CAR PURCHASE

Brayleys was the last garage we visited on the search for a new or nearly new second hand car. Out first meeting was with Demetrios, whom from the outset was excellent, not pushy, very knowledgeable and assisted my wife and I throughout the process. He asked pertinent questions on our requirements and from there assisted until our final decision on a nearly new car.
In the end I got an excellent part exchange deal and could not be happier.
Once again Demetrios made the whole process simple. Highly recommended.

25 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Romford

Hi Christine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Very helpful and efficient advice

Very helpful and efficient advice and assistance from salesman, Demetrios Anaxagorou. Kept me regularly up to date on progress with the delivery of the car.

17 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Romford

Hi James, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

I purchased a motorbike it was quick…

I purchased a motorbike it was quick and very easy . The sales team were extremely helpful and friendly

20 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Romford

Hi Rohull, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 4 em 5 estrelas

Service received from Brayleys Honda Romford

Bob and Jamie has been excellent in providing good quality service throughout. Although there were some hiccups during sales process but with help of Bob they were sorted.

I think Honda prices and offers should be more stronger as car market is very competitive.

Also need a reception desk to welcome customers and help with facial they need.

Apart from that Honda cars are excellent and a pleasure to drive. A bit more work on wind noise is required when over 60 mph.

Thanks I will look forward to hear form you in future. Thanks

Syd.

21 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Romford

Hi Syed, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Classificada 5 em 5 estrelas

Major road works surround the Romford dealership

A phone call with an early warning regarding road and traffic conditions around the dealership was very helpful and allowed time to cope with detours.
Pleasant, welcoming reception with true realistic timing given for the work to be finished.

24 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Romford

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Serviced and MOT

Serviced and MOT’d my car in under 2 hours. Washed the car too. Danielle was very helpful as always

20 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Romford

Hi Spencer, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Excellent sales at Brayley Honda

Brayley Honda had the bike model and colour that I wanted in stock. Helder, the salesman, was excellent and made buying very painless, all the details were explained, delivery organised for when I wanted it, calls and txts throughout to ensure all well and that I was happy. Very good service thanks.

10 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Romford

Hi Brian, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Service Recall and MOT

Service, recall and MOT all done within 4 hours - pleasant and efficient service.

Marred by trying to contact Brayleys by telephone for the past 2 days to arrange an extended service plan, more than 20 attempts so far with 'lines temporarily busy' the reply each time !!!!

16 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Romford

Hi Peter, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Amazing experience

Amazing experience buying a used Honda 125cc bike from the guys at Brayleys. Jason and Viktor were super helpful and efficient without pushing me to purchase. They set a very friendly and relaxed environment for me. Thanks again to you both for all the extra advice and for taken the time to make sure I know what’s what. I’ll be sure to update you as I ride the bike up to Scotland 💪

12 de março de 2026
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logótipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi Stephen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 3 em 5 estrelas

The man who ‘served’ me asked me why…

The man who ‘served’ me asked me why I’d brought audi to mot here!
Because you advertise on book my garage.
Two hours for a mot and couldn’t book be back for retest before 10 days, so warned I may have to pay
To much testosterone in here for me

13 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Brayleys Romford Honda Rebel CMX 1100T

From beginning to end, Jason made the whole experience of buying this bike online, sight unseen, very easy.
He was also very helpful in recommending where I could get some additional parts that I wanted fitted prior to taking delivery of the bike.
I was worried that living in Scotland and getting the bike delivered from Romford might prove difficult and expensive, but I was wrong on both counts, and Karl the driver arrived right on time in the 1hr slot he gave me.
The bike was exactly as described and in very good condition.
A great experience all round, would definitely recommend.

3 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Romford

Hi Stuart, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

5 Stars for Brayley Honda Motorbikes

I have been buying motorbikes for over 40 years so have experienced many motorbike dealerships. Brayley Honda based in Romford Essex are up with the best in my personal experience. The sales process from start to finish, but importantly the excellent personal after sales care. Impressive branch manager and service dept and friendly bike sale agent. Very satisfied customer here on all counts and happy to give this testimonial. Thank you Brayley Honda.

12 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Romford

Hi AJ, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Service on car at Brayleys Romford

Service on car at Brayleys Romford

Everyone was very professional, friendly, helpful and organised. Thank you.

11 de março de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Honda Romford

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Very quick service

Very quick service
Comfortable waiting room
Able to see how the service was done via a video on my phone
Pity they don't valet car anymore

11 de março de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi Raymond, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

1st class service as always,well done…

1st class service as always,well done ANDY,puts customer 1st and I am very happy Brayleys HONDA owner.Great service from checking in,to getting car back.Complementary car wash was missed,as now not part of the schedule.

11 de março de 2026
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logótipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi Alan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 4 em 5 estrelas

Advised quickly when parts were…

Advised quickly when parts were available and repair could proceed. Booking in process fine - phone and messages used. Booking in at the centre all good. Most importantly repair carried out quickly and good notification of when car could be collected.

10 de março de 2026
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Resposta da Brayleys Cars - Brayley Honda Romford

Hi Gordon, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 4 em 5 estrelas

Professional service

Professional service. Pity you need to jump through several hoops before being able to speak to someone at the branch over the phone.

10 de março de 2026
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logótipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Classificada 5 em 5 estrelas

Great Service

Always had first class service from Brayley Honda - second to none.

9 de março de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Honda Romford

Resposta da Brayleys Cars - Brayley Honda Romford

Hi David, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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