Once again great service from here this time for aftersales. A BIG Thank You to LEWIS our salesman who has gone above and beyond once again to help. Aftersales is just as important as sales some co... Ver mais
A empresa respondeu
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Once again great service from here this time for aftersales. A BIG Thank You to LEWIS our salesman who has gone above and beyond once again to help. Aftersales is just as important as sales some co... Ver mais
A empresa respondeu
I asked for a waiting service and MOT but on attending found out your central bookings had not done this and it was down for a full day Honda St Albans were very good and allowed me to wait for 4 ho... Ver mais
I trust Brayleys having bought a car from them, 8 years previously. I was told it was a solid vehicle and it was. I had no hesitation approaching them when l needed another car A special mention for... Ver mais
A empresa respondeu
Because my car had not been drivenfor nine months I bookek ed into Brayley's Honda for a detailed health check. All personel spoken to during the check in process were helpful and understanding of m... Ver mais
A empresa respondeu
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Lyon Way, AL4 0LQ, St Albans, England, Reino Unido
Sem histórico recente de solicitação de opiniões
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Respondeu a 27% das suas opiniões negativas
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Everything with the standard three year service and MOT went smoothly according to plan

Resposta da Brayleys Cars - Brayley Honda St Albans
Waited for service and it was done promptly. Service staff polite and helpful

Resposta da Brayleys Cars - Brayley Honda St Albans
Started by booking for service via call centre. Took far longer than when phoning the show room in the past.
Took car in at 8.00am as requested but did not really feel welcome as in the past. I have been a Brayleys customer for over 20 years but now Paul Brayley has sold the business the atmosphere has changed. Andy phoned when the car was ready and his service made up for the poor reception in the morning. On collecting the car we were warmly greeted by Mark who we have know for years. (We have purchased cars from him in the past.) The reception from Callum Barry was somewhat warmer in the afternoon and could not be faulted.

Resposta da Brayleys Cars - Brayley Honda St Albans
Everything was swiftly and efficiently dealt with.
Anna was particularly helpful and empathetic.

Resposta da Brayleys Cars - Brayley Honda St Albans
Efficient friendly always go the extra mile . Have driven Honda’s for years and Brayley never let me down. Keep up the good work!

Resposta da Brayleys Cars - Brayley Honda St Albans
This is the 4th car we have bought from Brayleys St Albans. Mark Gilham has sold us the last 3 and he has been excellent at all times. Providing help not just during the purchase process but with any other help we’ve needed.
I have nothing but praise for the organisation. Although customer parking needs attention!!! It could put some potential clients off !

Resposta da Brayleys Cars - Brayley Honda St Albans
As ever I received excellent service from Brayley Honda. I as able to book my car in for service on a day that suited me well. The 'collect and return' service worked a treat, meaning that I could concentrate on other things for the day.

Resposta da Brayleys Cars - Brayley Honda St Albans
Excellent service from start to finish especially from Manoj in service reception and from Anna who showed me the hire car. All work completed on my car as expected and car was even ready early.

Resposta da Brayleys Cars - Brayley Honda St Albans
All the staff are very welcoming and the atmosphere once you step in it’s really welcoming and nice.

Resposta da Brayleys Cars - Brayley Honda St Albans
Second new car purchase from this local Honda supplier. A return to find out more about the new models available and advice from their sales executives . Mark
Dealt with my enquiries professionally and without any stress. My initial choice was not suitable and another model was recommended and tested . A purchase made and car supplied, and transfer made without any complications on the arranged day. Done in an amicable way . Pleased with the outcome .

Resposta da Brayleys Cars - Brayley Honda St Albans
I always feel that I am treated well here. The service is polite and friendly. And no unnecessary work is suggested - any advice is practical and sensible.

Resposta da Brayleys Cars - Brayley Honda St Albans

Resposta da Brayleys Cars - Brayley Honda St Albans
a component on my dash board had broken. The air flow control. The garage said they would try to fix it back, never having done this before but they would try.
In fact the mechanic fixed the component back in position, real great, very tricky repair to do.
I was very pleased, very helpful.

Resposta da Brayleys Cars - Brayley Honda St Albans
The service was fine. There was an error on our service invoice which was a nightmare to amend! Fortunately the lovely Tia sorted the issue. Brayley need to sort the telephone lines

Resposta da Brayleys Cars - Brayley Honda St Albans
I was very impressed. I had my car in for a service and MOT under the 5 service plan. A couple of issues needed attention under warranty. All was very efficient and friendly, better than expected.

Resposta da Brayleys Cars - Brayley Honda St Albans
My experience has always been that the staff at Brayleys Cars provides a no fuss, friendly yet professional service. I have no problems recommending them.

Resposta da Brayleys Cars - Brayley Honda St Albans
Polite and friendly welcome. Efficient service, clear explanations, everything was smooth and straightforward.

Resposta da Brayleys Cars - Brayley Honda St Albans
Booking process and booking in on line worked well.
I was phoned when the work was completed.
All together a straightforward process.

Resposta da Brayleys Cars - Brayley Honda St Albans
All staff in this branch are polite and professional especially Mark who served me. He listened to my choice and my budget carefully. He then, I believe, went out of his way to make that happen- got me my new car. Thanks Mark once again x

Resposta da Brayleys Cars - Brayley Honda St Albans

Resposta da Brayleys Cars - Brayley Honda St Albans
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