Brayleys Cars - Brayley Hyundai St Albans Opiniões 

569
•
TrustScore: 4.5 em 5

4,6

Lyon Way, AL4 0LQ St Albans, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic service from Frank R ⭐️from looking at a new car, test drive and right through to purchase and collection. No pressure, knowledgeable, responsive to queries and went the extra mile on sort... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Car picked up on time, pleasant driver, service, MOT & clean done seamlessly. Status of progress available online, car returned early afternoon. No issues.

A empresa respondeu

Classificada 4 em 5 estrelas

Fourth Hyundai purchased. Good part exchange deal, all finance arrangements etc. well presented and explained by Lewis who looked after us well. Arrangements for swapping dash cam from old vehicle & a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Prompt attention from Liesa on the Service Reception desk when I arrived and work done well within the expected time frame while I waited. All staff polite, professional and friendly. Only one, small... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

569 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(569)

3442 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Helpful and quick when I attended for a…

Helpful and quick when I attended for a recall for my car.

29 de julho de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi Mr Nendick, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

A very prompt and polite service

A very prompt and polite service - kept me informed of the progress of work being done. Staff very helpful and explained what had been done. great service
many thanks

27 de julho de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi Trevor, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Excellent service

Excellent service

22 de julho de 2026
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Good service not hurried time to make…

Good service not hurried time to make up your mind, giving reassurance. All staff very pleasant

23 de julho de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi Janice, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

very friendly a professional staff

23 de julho de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Hyundai St Albans

Resposta da Brayleys Cars - Brayley Hyundai St Albans

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Nice reception..Job done quickly and…

Nice reception..Job done quickly and efficiently.

22 de julho de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Hyundai St Albans

Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi Francis, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 4 em 5 estrelas

My experience on this occasion

My experience on this occasion would have been a 5* but the loan car only had 18 miles of fuel in it.
They did waive the £30 loan car charge to compensate which was good pr

21 de julho de 2026
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Classificada 5 em 5 estrelas

The service team was excellent…

The service team was excellent especially the lovely lady met when picking my vehicle from a service and MOT.Very helpful and friendly.Made the day for me,an asset to Brayley Hundai

17 de julho de 2026
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi Mark, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Always 5* service from Brayleys

Always 5* service from Brayleys, Leisa in particular was friendly, professional and very accommodating.

15 de julho de 2026
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi Bryony, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

My car was in for a recall

My car was in for a recall. It was collected and returned within a very short time. The Driver was very nice.

15 de julho de 2026
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi Rosemary, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Sales Staff were very helpful and…

Sales Staff were very helpful and informative regarding our prospective purchase

13 de julho de 2026
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

the car was fixed quicker than expected…

the car was fixed quicker than expected and a full MOT carried out by staff
excellent work by the staff and team. highly recommended.
Many thanks
Rob Shouler

1 de julho de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Reception was excellent as was the…

Reception was excellent as was the works on the car. Excellent

30 de junho de 2026
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logótipo da Brayleys Cars - Brayley Hyundai St Albans

Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi Anthony, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Great service

I was recently visiting Nissan to look for a new car for my family whilst browsing the Hyundai display of cars caught my attention and I decided to look here first. I didn’t have an appointment but I was approached by a very friendly and helpful gentleman called Lewis. We chatted about what I was looking for in a family vehicle and he suggested I try looking at a tuscon and a Santa Fe. I decided the Santa Fe is too much car for us but the tuscon is perfect after Lewis talked me through all the features and options. I did not make my purchase at the time as I didn’t have my husband present but I will be popping back shortly to see him. I highly recommend any one who isn’t sure what they want to have a chat with Lewis, he listened to my needs and didn’t try to push me to the flashiest most expensive thing in the show room! Thankyou Lewis will be seeing you soon!

28 de junho de 2026
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi Lindsay, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Really friendly and pleasant salesman

Really friendly and pleasant salesman (Shaff). Efficient, informative, and good communication throughout the sales process. Assisted with additional purchases (GAP insurance and paint/upholstery protection) DVLA registration and car tax. Comfortable experience on both visits to the dealership.

29 de junho de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi Richard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Thanks nabz!

My experience was the best experience I had, Nabz spoke to me so calmly, he explained to everything that I needed to know step by step and it helped me a lot, helping me choose my decision. I wanna say a big thank you to nabz!

27 de junho de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi Isaam, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Nabz provided outstanding customer…

Nabz provided outstanding customer service from start to finish. As I’m currently looking to buy a new car, I really appreciated the kindness, patience, and professionalism shown throughout the process. Nothing was too much trouble, all of my questions were answered honestly, and I felt genuinely valued rather than pressured into making a decision. It’s rare to come across such friendly and attentive service, and the positive experience had made my car search so much easier. I would highly recommend Nabz to anyone looking for exceptional customer care.

5 de junho de 2026
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logótipo da Brayleys Cars - Brayley Hyundai St Albans

Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi Jasmine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Purchased recently and was incredibly…

Purchased recently and was incredibly impressed with the service, second to none, John Loizou was super helpful, he went above and beyond, very pleased

8 de junho de 2026
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi George, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Great sales experiance and made to feel…

Great sales experiance and made to feel valued , my salesman Frank Rios was exceptional , knowledgable, calm and made it a pleasure to deal with .

20 de junho de 2026
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Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi Diane, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Brilliant service from India

Brilliant service from India, nothing was too much hassle and went above and beyond. Made the experience seamless.

16 de junho de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Hyundai St Albans

Resposta da Brayleys Cars - Brayley Hyundai St Albans

Hi Alice, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

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