Brayleys Cars - Brayley Kia Harpenden Opiniões 

381
•
TrustScore: 5 em 5

4,8

Luton Road, AL5 2UA Harpenden, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Brayleys’ service was friendly and efficient, and the work carried out on my car was extremely good. Brayleys called me to let me know when my car was ready for collection. I wish to particularly prai... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great service. Booking process was easy. Car collected from and returned to my home. Particularly appreciated the vehicle health check video sent via email. Very informative! A minor issue, the anti-p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Car in for annual service. Tom at service department Brayleys Harpenden Kia, was very professional and quick to acknowledge the lumbar support driver seat wasn't working as we raised the issue duri... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Hi, from the first appointment we had brilliant service from Danny. We wasn't certain of which Kia to go for - Sonic or Kia. Danny showed us both & left it us to decide. There was no pressure at al... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

381 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

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4,8

Todas as opiniões

(381)

3418 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

My daughter bought her first car

My daughter bought her first car from Brayley Kia in Harpenden and it was a fantastic experience for her. Natalie made everything clear and easy for her, How buying a car should be. Thank you. Great team and very friendly!

6 de agosto de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Ian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Excellent service from the initial…

Excellent service from the initial booking of my MOT and service to the service on the day. . Tom on reception was excellent and kept me updated during the day . The extra bonus was receiving the video of the MOT. which showed that everything was done as described . Excellent service as always from everyone thank you

6 de agosto de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Jan, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

First class service.

Third time I have changed my car at Brayleys. The whole procedure was dealt with very smoothly and efficiently. Very patient with this elderly driver!

21 de julho de 2026
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Resposta da Brayleys Cars - Brayley Kia Harpenden

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Great service throughout definitely…

Great service throughout definitely recommend

10 de julho de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Kia Harpenden

Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Steven, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Excellent customer service

Polite, quick service. Comfortable waiting area in showroom which allowed me to work for the 2 hours with complimentary coffee. Great service all round, car returned washed and hoovered!

26 de junho de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Tanya, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

mt new EV2

At the launch of the EV2 I was so impressed, both with car, and the sales team promoting it, that I placed an order there and then. Subsequently I have dealt solely with Jonathan Leston who was outstanding in progressing the sale and guiding me through all the other things necessary to part with my old car and receive the new. Well done! I recommend him to everyone.

27 de junho de 2026
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Resposta da Brayleys Cars - Brayley Kia Harpenden

We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Welham Green Brayleys

Very helpful staff who allowed me to leave my car early.
Good communication about costs and work needed.

25 de junho de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Christine, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff, and certainly not overbearing.

14 de junho de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi David, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Excellent customer service

I had my car serviced and MOT'ed at Brayleys Harpenden. Excellent service and friendly, welcoming and knowledgeable staff. Highly recommend.

10 de junho de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Rex, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Another Job Well Done

As always helpful and friendly, work carried out as expected and all done on time

19 de maio de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Peter, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

I was able to book my service…

I was able to book my service appointment very easily on the online calendar, and I received excellent service when I took the car in and collected it later on. I particularly liked the little video clip of the underside of my car, along with a verbal report.

15 de maio de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Bernard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Good communications

13 de maio de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Kia Harpenden

Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Peter, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

A pleasure to do business with

Great experience from enquiry to collecting my car. Seamless and Jonathan was extremely helpful and went the extra mile to get the deal done!!

12 de maio de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Kia Harpenden

Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Tony, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Brayleys Car Servicing

Having a video of the car checks & reception personal attention

12 de maio de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Kia Harpenden

Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Graham, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Very helpful staff

Very helpful staff

11 de maio de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Kia Harpenden

Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Nigel, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Special thanks to Daniel butler sales manager and Danny sales executive.

7 de maio de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Kia Harpenden

Resposta da Brayleys Cars - Brayley Kia Harpenden

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Professional and prompt service

Very professional staff, right from reception to final service. We were requesting recovery and the staff promptly called back in time. Repair was done as promised within the time window initially suggested.

29 de abril de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Hari, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Fantastic expierence with understanding people!

I had a fantastic experience with Jon Simpson at Brayleys Cars. He understood what I was looking for and kept his eye out for a car that would fit. Once found he’d made sure the car was there the day I had a booked a test drive and walked me through every step of the way. As a woman having never bought a car through finance I of course brought my dad along with me. Jon was kind, friendly and understanding and helped every step of the way. I could not recommend more highly!

30 de abril de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Kia Harpenden

Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Victoria, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Great Customer Service

Great Customer Service. Not pushy. Very relaxed atmosphere in there. All staff very welcoming. I hadn't bought a car for over 15 years and being a woman buying a car on my own for the first time I was quite nervous. I needn't have worried, I met Natalie, she was excellent. She was very patient, explained everything about the car thoroughly. When I went to collect the car, she took her time with me and made sure I was completely happy before I drove off. I also had to ask a couple of questions later on and again, received excellent customer service. I would not hesitate to recommend Brayleys in Harpenden and especially Natalie.

25 de abril de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Kia Harpenden

Resposta da Brayleys Cars - Brayley Kia Harpenden

Hi Ruth, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

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