Very efficient booking in. Very polite man on the desk. However , communication wasn’t great during the day. I couldn’t get through to the service department and had to leave 2 messages before anyon... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Brayleys’ service was friendly and efficient, and the work carried out on my car was extremely good. Brayleys called me to let me know when my car was ready for collection. I wish to particularly prai... Ver mais
A empresa respondeu
Helpful, friendly and informative throughout my experience of looking at an EV2 to deciding to purchase. All necessary documents, finance to drive home insurance were set up, so that I had an easy sa... Ver mais
Car in for annual service. Tom at service department Brayleys Harpenden Kia, was very professional and quick to acknowledge the lumbar support driver seat wasn't working as we raised the issue duri... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Loja de peças automóveis usadas
- Oficina de reparação automóvel
Escrito pela empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informações de contacto
Luton Road, AL5 2UA, Harpenden, Reino Unido
- 01582 464100
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 27% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
An enjoyable experience.
The whole process went very smoothly and I was made to feel a welcomed customer. My salesman Danny was first class - nothing was too much trouble.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Very efficient
Had the satnav updated and a fuse replaced. Very courteous, very efficient, and were able to do the work on my chosen day. Thank you!

Resposta da Brayleys Cars - Brayley Kia Harpenden
My car was serviced and had its MOT…
My car was serviced and had its MOT done within the expected time slot and was cleaned inside and out when I collected it.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Nice people to do business with
Nice people to do business with, not pushy let you make your own opinion on things. Salesman Jonathan leston very helpful and nice guy done everything for us would recommend this company to everyone.

Resposta da Brayleys Cars - Brayley Kia Harpenden
friendly and helpful staff

Resposta da Brayleys Cars - Brayley Kia Harpenden
Service from Brayley Kia Harpenden
Very good service as always. Great experience.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Excellent service from the Sales department
Went to showroom to upgrade our car and was met by a professional sales person who took the time to listen to our requirements and answer any questions we had. We went through different options to purchase and ended up buying an ex-demo car. Very pleased with the car and purchasing experience and would more than likely go back when we change our other car.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Straight forward MOT
Straight forward MOT. Staff efficient and courteous as always. Comfortable waiting area

Resposta da Brayleys Cars - Brayley Kia Harpenden
Always a warm welcome at Brayleys
Always a warm welcome at Brayleys, professional friendly staff

Resposta da Brayleys Cars - Brayley Kia Harpenden
Great service with home pickup/delivery
For annual service and MOT, I booked a pickup from and delivery back to home. This went smoothly, with friendly staff member picking up car. Communication with service department was good and they fixed a rubbing noise in back wheel that I had mentioned (a stick was caught and needed wheel removed to get it out). Car nicely valeted afterwards. Payment was easy via an email link they sent. Will use again.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Buying a car
The sales executive was very helpful and took us patiently through everything we needed to do. The whole transaction went very smoothly and quickly thanks to his guidance.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Positive experience at Kia Harpenden
Maurice was very helpful throughout and made the whole experience as stress-free as possible for us.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Professional services
Professional services, kept me informed, car returned washed and hoovered

Resposta da Brayleys Cars - Brayley Kia Harpenden
Very friendly and efficient service.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Purchased a nearly new Kia Sportage…
Purchased a nearly new Kia Sportage ,which I had seen on Brayley's website.
Upon arrival at the showroom ,I was met with Jonathan ,the sales executive who dealt with my purchase.
He was just as pleasant and efficient as he had been during my phone communications and the transaction was conducted in a calm and non-hurried way.
I was impressed and particularly so,with my vehicle and its presentation,which lived up to my expectations.
Thankyou to Jonathan and all at Brayleys.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Kia service Harpenden
I waited a few hours while the service was carried out and was able to work through the WiFi and the free coffee was good

Resposta da Brayleys Cars - Brayley Kia Harpenden
Just a straight forward service…
Just a straight forward hand car keys over, grab a coffee from the wait area, then cross the road to catch a bus 4 miles to a Wetherspoons for a full English, bus back, car ready and cleaned, quick hand over and home. No big deal.

Resposta da Brayleys Cars - Brayley Kia Harpenden
New car for an older driver
Helpful, clear guidance on the car’s features enabling me to drive away confidently. It’s 12 years since I had a new car and so many new features are available.

Resposta da Brayleys Cars - Brayley Kia Harpenden
A good
A good, courteous service provided.
After the service and MOT were completed, my car was cleaned inside and out, which was an added bonus and was very much appreciated.

Resposta da Brayleys Cars - Brayley Kia Harpenden
Efficient, Friendly and Trusted
Polite, considerate, efficient, friendly service. My car was serviced and had its first MOT.
All done very efficiently. As I couldn’t wait this time, my car was collected from my home and returned looking absolutely brand new!

Resposta da Brayleys Cars - Brayley Kia Harpenden
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







