Went for a minor service ave MOT. Second time at Brayleys Altrincham. Staff are very pleasant and helpful. Service prompt, efficient and communication excellent throughout the whole process. Kelly ann... Ver mais
Localização
Alterar localizaçãoManchester Road 264, WA14 5LZ Timperley, West Timperley, GB
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Leia as opiniões dos outros
Couldn't Ask for Better, Took our car in for it's service, the Staff were Pleasant and Very helpful, during the service I received a Video of the vehicle inspection, so that i could see if there were... Ver mais
A empresa respondeu
Fantastic customer service. David is very knowledgeable, friendly and approachable. Been coming to this Nissan dealership for over 10 years now. Wouldn’t go anywhere else. Lovely car sooo happy with i... Ver mais
A empresa respondeu
I have just had a major service at Brayleys Cars and cannot praise them enough. They were excellent in their work, cared about the customer and provided detailed updates on a regular basis. I am so pl... Ver mais
A empresa respondeu
Informações sobre a empresa
- Concessionário auto
- também em
- Concessionário de carros usados
- Loja de peças automóveis usadas
- Oficina de reparação automóvel
Escrito pela empresa
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Informações de contacto
Manchester Road 264, WA14 5LZ, Timperley, West Timperley, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 27% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Long waiting from 9:00 amto3:30pm
Long waiting from 9:00 amto3:30pm
For regular check only without any explanation or apology from the staff
Went for a minor service ave MOT
Went for a minor service ave MOT. Second time at Brayleys Altrincham. Staff are very pleasant and helpful. Service prompt, efficient and communication excellent throughout the whole process. Kelly ann was pleasant and nothing was too much trouble. Very pleased with the whole visit. Thank you
Very helpful sales executive
Very helpful sales executive. Not rushed and explained everything very well .made sure everything on my purchase was dealt with. Ensured I was happy at all stages of process
The whole process went smoothly
The whole process went smoothly from start to finish. I felt like a valued customer.

Resposta da Brayleys Cars - Brayley Nissan Altrincham
Fantastic customer service
Fantastic customer service. David is very knowledgeable, friendly and approachable. Been coming to this Nissan dealership for over 10 years now. Wouldn’t go anywhere else. Lovely car sooo happy with it.

Resposta da Brayleys Cars - Brayley Nissan Altrincham
Couldn't Ask for Better,
Couldn't Ask for Better,
Took our car in for it's service, the Staff were Pleasant and Very helpful, during the service I received a Video of the vehicle inspection, so that i could see if there were any issues. The service was completed within the expected time, and they even gave our car a Valet before handing me her keys, All in All, Very Happy with their Service.

Resposta da Brayleys Cars - Brayley Nissan Altrincham
NISSAN JUKE
I dropped the car off & went shopping, they said it would be 3-30 minutes & said it would be ready then ,but rang me 3hrs later to say it was ready which was a pleasant surprise. Paula is very welcoming.

Resposta da Brayleys Cars - Brayley Nissan Altrincham
First class service from David Paula…
First class service from David Paula and Kelly
Kept me informed throughout the Service and MOT

Resposta da Brayleys Cars - Brayley Nissan Altrincham
So helpful and friendly staff.
So helpful and friendly staff.
Nice touch when they send me a video of MY car with a talkover of the ser ice and what they have actually done. Gave me a courtesy car. My car is a Duke and I received a Qashqi, nice move, would be my next car 10/10

Resposta da Brayleys Cars - Brayley Nissan Altrincham
Excellent service from Rhys
Excellent service from Rhys! Thank you

Resposta da Brayleys Cars - Brayley Nissan Altrincham
Great service
Great service, test drives organised, kept me informed of particular cars and very straight forward buying process. Thank you Rhys and team!

Resposta da Brayleys Cars - Brayley Nissan Altrincham
Excellent sales service from Rhys
Excellent sales service from Rhys. No pressure sales approach. Responded to our requests and tenaciously looked for the car we wanted. Personable.

Resposta da Brayleys Cars - Brayley Nissan Altrincham
Excellent service as always
Excellent service as always, friendly staff and efficient repairs. Pickup and delivery can't be faulted.

Resposta da Brayleys Cars - Brayley Nissan Altrincham
Clear information and management of my expectations
I had a great experience at Brayleys Nissan Altrincham. Members of staff, Luke and Reece, were very clear about what was available to me for my budget, how the buying process worked, and what the timeliness would be for me to receive the vehicle.

Resposta da Brayleys Cars - Brayley Nissan Altrincham
Great reception
Great reception, and good guidance given eg highlighted the importance of warrant and everything was great. However the process can be little quicker if possible.

Resposta da Brayleys Cars - Brayley Nissan Altrincham
Agreements in writing mean nothing
Don't expect any after sales. Expect the manager to ghost you and just hope you go away so having waited the 8 weeks needed I will now be going to the Ombudsman.
Their customer service is always very good
Their customer service is always very good and staff are very helpful.

Resposta da Brayleys Cars - Brayley Nissan Altrincham
Great customer service
The sevice team at Brayley's really took care of me. Paula especially was patient and kind enough to put me through with my requirements.

Resposta da Brayleys Cars - Brayley Nissan Altrincham
Great service!

Resposta da Brayleys Cars - Brayley Nissan Altrincham
Excellent service from dave kind…
Excellent service from dave kind helpful patient

Resposta da Brayleys Cars - Brayley Nissan Altrincham
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