Brayleys Cars - Brayley Nissan Birmingham Opiniões 

389
•
TrustScore: 4.5 em 5

4,7

Chester Road 127, B74 2HE Sutton Coldfield, Streetly, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

FRIENDLY ATTENTIVE STAFF, GOOD COMMUNICATION, THE SERVICE PROVIDED BY THE AFTER SALES DEPARTMENT MAKE IT EASY FOR THE SALES DEPARTMENT TO SEEL CARS. NEW MODEL LEAF ORDERED FOR DECEMBER. SPECIAL THANKS... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Staff very welcoming and helpful. Always use this outlet to have my Nissan cared for & to date they have always provided excellent service. I would like to see the cost of an MOT included in what y... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Paid for a major service which was quite expensive. However, wheel balancing was not done. Neither did the garage contact me before collecting about finding a perished drive belt that I would happily... Ver mais

Classificada 5 em 5 estrelas

Brayley Nissan were very helpful and professional when we purchased a new car recently. This is our 3rd purchase and they always go above and beyond to sort out the car we want and explain all our fin... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • Chester Road 127, B74 2HE, Sutton Coldfield, Streetly, Reino Unido

4,7

Excelente

TrustScore: 4.5 em 5

389 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 27% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(389)

3442 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Purchased what i asked for

Deacn the young man who sold me nissan told him what i was looking fo Showed me the nissan Qaushqai, looking for low mileage suv,upgrade on spec from old nissan at right price.First car shown a little over budget but everything i asked for ,took for test drive twice purchased the car.Good sales person 😀. Remember the name Deacon Sutton Coldfield branch

29 de janeiro de 2026
Opinião espontânea
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Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Jamal, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Gav was great!

Gav was great, very supportive with everything. Went into every detail, made me feel welcomed and comfortable.

26 de janeiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Demi, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Quick,no hassle,conscise…

Quick,no hassle,conscise transaction,kept me informed of handover of my new car with video and progress reports.A big hand for Gavin Hyde and his manager for a great journey to my new car.Brayleys Sutton are the best,returning customer.

20 de janeiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

The service is excellent

The car was booked in and the service was completed and the staff are very good. I waited for the car in the showroom and was provided with a coffee.

13 de janeiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Trevor, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Very pleased

Brilliant very efficient staff understood my requirements. Have no hesitation in recommending

8 de janeiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi JC, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Buying our new car was just so easy

Buying our new car was just so easy, Danielle who delt with us was fantastic
Every step of the way, made it a very easy process. Thanks.

7 de janeiro de 2026
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logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Brian, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Professional

Friendly, efficient and professional.

31 de dezembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Paul, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Picked up my new car on 18th December

Picked up my new car on 18th December.
All was ready for a quick hand over as had been arranged. Claire was on hand with all the paperwork completed. Really pleased with the car.

18 de dezembro de 2025
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logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Graham, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

Major service

I turned up late due to Xmas traffic. But they still managed to carry out my major service.

23 de dezembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Chris, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

They maked everything very easy to…

They maked everything very easy to understand. All went smoothly for me I was very happy the team of Bradley's Nissan. Many thanks.

23 de dezembro de 2025
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Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Saleem, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Nissan safety recall

I took my car to Brayleys following a safety recall by Nissan. Booked the car in by telephone and very pleased to be told that at my appointment time my car would be checked and rectified while I waited in reception. Sure enough My car was attended to immediately on arrival the work only taking a few minutes.

18 de dezembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Greg, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 5 em 5 estrelas

Good quality car annual service at Brayley Nissan Birmingham

Thanks to Oliver at Brayley Nissan Birmingham for all his help in getting my car serviced at quickly as possible on 20/10/25. When I booked my appointment, I was told by staff that I had picked the "drop-in" option and not the "set time" option (I had no choice on the online form).

However, when we conveyed this issue to Oliver, he was able to push us forward a couple hours, saving us some waiting time.

20 de outubro de 2025
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logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Arijit, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Excellent service as always

Excellent service as always, special thanks to Nikki in Service 👍

16 de outubro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Always a pleasure to deal with the team…

Always a pleasure to deal with the team from making my booking, reminders of my upcoming booking and great interaction and professionalism on arrival and departure.

10 de outubro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Nicola, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Excellent personal service

Having already owned a Qashqui E-Power for 2.5 years I wanted to take advantage of the many financial benefits tha Nissan and Brayley were offering before my contract ran out in January. The facelift and uplift to the engine and infotainment package are very good.
The service I received from Claire was excellent. She was very friendly, welcoming, knowledgeable and very attentive from the minute I walked through the door to delivery of my new vehicle.

1 de outubro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Clive, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

This company was fantastic for mobility…

This company was fantastic for mobility cars . It took about a week to get my brand new car and clarie haywood was amazing and made everything so easy to do and understand.
Thankyou so much

30 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Samantha, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

An easy and stress free service

An easy and stress free service

23 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Rosemary, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Friendly professional attitude

Friendly professional attitude
Especially Nikki was very helpful as other staff too
Great customer support
Much appreciated
Dr Ismail
Consultant psychiatrist

29 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Dr Ismail, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Friendly and helpful sales person

Friendly and helpful sales person. No issues at all.

29 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Jenny, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

A very pleasant all-round experience

A very pleasant all-round experience, everything explained

27 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Birmingham

Resposta da Brayleys Cars - Brayley Nissan Birmingham

Hi Richard, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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