Brayleys Cars - Brayley Nissan Coventry Opiniões 

439
•
TrustScore: 4.5 em 5

4,7

Spon End, CV1 3HF Coventry, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought a new Nissan Leaf EV from Brayleys. A 5 star experience from start to finish. Salesman Sam was great from the test drive and ordering stage to handover. His communications were great, especiall... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ I’ve had a brilliant experience with Nissan from start to finish. Communication was clear, effective and consistent throughout. Alister was fantastic in helping me find the right car, and Sam... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve always had fantastic service from Nissan - Brayleys. Because of my past experience with Chris Newbury and others I was keen to return to Brayleys when looking for a replacement car. Alistair... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It’s never easy buying a car when you live a long way from a dealership. Brayleys, Coventry ensured it was a smooth process up to the point of sale. The car was presented in excellent condition and... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Loja de peças automóveis usadas
  5. Oficina de reparação automóvel

Escrito pela empresa

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Informações de contacto

  • Spon End, CV1 3HF, Coventry, England, Reino Unido

  • 02477674436

4,7

Excelente

TrustScore: 4.5 em 5

439 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 27% das suas opiniões negativas

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4,7

Todas as opiniões

(439)

3471 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

No pressure

No pressure, polite salesman, (Nathan Miller). Good knowledge before, during test drive and after. Car presented at "hand over", serviced and valeted. Excellent service, highly recommended.

15 de janeiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Keith, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Wonderful and helpful staff

Wonderful and helpful staff, nothing was a problem for them. Everything explained clearly. Service was super efficient. Very pleased,

12 de janeiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi John, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Classificada 5 em 5 estrelas

We went into the Nissan dealership…

We went into the Nissan dealership Coventry with little to no idea of what car we wanted. Had an appointment with Alistair and he walked us through a range of cars that would fit our needs and then narrowed the choice down to the amazing car that we now have. Alistair went above and beyond throughout the whole process to ensure we were comfortable and receiving the best customer experience and not trying to rip us off as previously experienced at other dealers. He really connected with our views and Nissans views, merged them together to create this unforgettable experience and really making us feel apart and engaged in to the Nissan family. Not only will we be coming back and requesting Alistair to serve us, but we will in fact be asking anyone we know who are looking for a new car, to head down to Nissan Coventry and ask to book an appointment with Alistair. We cannot put into words on this review, how grateful we are for all his help and expertise.

7 de janeiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Lauren, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Really good and reliable looking love…

Really good and reliable looking love how u get a video showing u ur car getting serviced and explaining what there doing and love the staff they are all lovely people and friendly and can have a good laugh with them

9 de janeiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Lisa, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Excellent as always

Easy to book, pre-appointment checks appreciated, made to feel very welcome and comfortable in the customer waiting area, regular updates whilst I was there, lovely staff - also loved the chill-out music, just the right volume!

8 de janeiro de 2026
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logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Classificada 5 em 5 estrelas

Amazing Experience

We were a bit apprehensive when we first entered the dealership to view the deals for a new car to suit our needs and budget. After visiting other Brand dealerships where we were pounced on by Sales as soon as we entered the Showroom we were met by a Lad called Josh after a few minutes or so who was extremely pleasant& polite and asked if we needed assistance.
He was very helpful and after listening to our preferences regarding choice and price of car, he quickly narrowed things down to suit our needs.
When we first entered the building we never imagined we would be purchasing a new car on the day but with the help & advice from Josh we were both convinced this was the right car & deal for us.
We are now the proud owners of a Nissan Qashqai thanks to Josh.

9 de janeiro de 2026
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logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Robert, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Extremely professional

The staff were extremely professional and knowledgeable and made my feel very valued as a customer.

2 de janeiro de 2026
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Lisa, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Nissan Leaf.

Just bought an electric Nissan Leaf and had a really good experience overall. It was actually my first ever test drive in an electric car and I was genuinely impressed – smooth, quiet, and surprisingly quick.

Emily, who handled the sale, was great throughout. She was friendly, easy to deal with, and explained everything clearly without any pushy sales talk. She made the whole process feel straightforward and stress-free.

The car was exactly as described, well presented on collection, and everything went smoothly from start to finish. Very happy with the Leaf and the service – would definitely recommend. Thank-you.

6 de janeiro de 2026
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logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Lee, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Classificada 5 em 5 estrelas

Excellent as Always

Excellent communication from helpful staff.

2 de janeiro de 2026
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logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Top class as always

Top class as always. Arrived at 8am and my car was ready within an hour after an interim service

2 de janeiro de 2026
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logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Rob, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 4 em 5 estrelas

Well that was a lot more expensive than…

Well that was a lot more expensive than I thought but then I found out they charge around £160 per hour labour. The technicians must be on shed loads judging by that price ! Jobs all sorted satisfactorily, won't be rushing back.

31 de dezembro de 2025
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logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Robin, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Classificada 5 em 5 estrelas

100% helpful

100% helpful. Made to feel welcome from the start. I wish there was more sales people like David. Definitely recommend, thank you.

23 de dezembro de 2025
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logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Sue, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Ryans great

Ryans great, sorted out my radio problem!

5 de novembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Stephen, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Classificada 4 em 5 estrelas

Kept me well informed and gave me…

Kept me well informed and gave me options on what work needed completing. Finished earlier than expected as a bonus.
Disappointed that the car wasn’t cleaned as in previous years especially haven’t spent over £1000

17 de outubro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Lynda, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.

Classificada 5 em 5 estrelas

from the first phone conversation i had…Our journey at Brayleys Nissan Coventry

from the first phone conversation i had with the sales manager at Brayels Nissan Coventry regarding our interest in a Nissan Xtrail our experience with the sales staff , namely Jossua Gilham has been superb. the excellent way jossua conducted the sale from start to finnish resulted in our purchace of a nissan xtrail E-4force tekna4 drive 5 door 7 seat model .

13 de outubro de 2025
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logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Donald, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Emily from Nissan Coventry was…

Emily from Nissan Coventry was brilliant in supporting me in ordering of my car through the motability scheme . She was kind, supportive and very knowledgeable about the Nissan Juke.
Excellent service .

13 de outubro de 2025
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logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Rosie, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Excellent sercice*****…

Brayleys Coventry gave us wonderful service. Many thanks to Josh for his friendliness and knowledge. He made the process very straightforward and easy. Highly recommended.

9 de outubro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Rosemary, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Car buying with fun !

From the moment we were passed on to Alistair because our booked sales person already had a customer, we knew the process was going to be very pleasant. Alistair was a likeable, genial and amusing person to talk to. Better still, he gave us confidence that he knew most of what there was to know about Nissan cars from a driver's and style point of view. The advice and guidance he gave us was excellent and finalising the sale was conducted in a light hearted, stress free and convivial manner. After the sale was completed, we left full of confidence that Alistair would take good care of our interests right through to the day of collection .... and so it proved to be.
Only one little glitch. "Drive it home insurance" wasn't available to somebody of my tender(?) years but Alistair saved the day. He drove it home for us.

30 de setembro de 2025
Opinião espontânea
logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Taz, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 5 em 5 estrelas

Had used vehicle to our specifications…

Had used vehicle to our specifications and more and very helpful with the purchase and hand over on the part exchange of our car.

25 de setembro de 2025
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logótipo da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry

Hi Jacqueline, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Classificada 1 em 5 estrelas

My New car 5 months old Brayleys Nissan Extrail…

My New car 5 months old Nissan Extrail has broken down twice, the first was rectified by Brayleys but second time when we where about to visit my brother. it would not start I phoned Brayleys Coventry Sales and and they said phone RAC which Idid and they replied that the car registration not registered with them for break down cover. I phoned Nissan Monday they questioned the RAC reply and told me to phone RAC again. My wife has cover with RAC and they where looking at her car and not mine it now turns out that RAC cannot come to my address until Tuesday, is this why people deal with Brayleys and RAC I think they are a total waist of time I wish I was treated as a customer, and with some after sales service.

28 de setembro de 2025
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