Bought a new Nissan Leaf EV from Brayleys. A 5 star experience from start to finish. Salesman Sam was great from the test drive and ordering stage to handover. His communications were great, especiall... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Bought a new Nissan Leaf EV from Brayleys. A 5 star experience from start to finish. Salesman Sam was great from the test drive and ordering stage to handover. His communications were great, especiall... Ver mais
A empresa respondeu
⭐⭐⭐⭐⭐ I’ve had a brilliant experience with Nissan from start to finish. Communication was clear, effective and consistent throughout. Alister was fantastic in helping me find the right car, and Sam... Ver mais
A empresa respondeu
I’ve always had fantastic service from Nissan - Brayleys. Because of my past experience with Chris Newbury and others I was keen to return to Brayleys when looking for a replacement car. Alistair... Ver mais
A empresa respondeu
It’s never easy buying a car when you live a long way from a dealership. Brayleys, Coventry ensured it was a smooth process up to the point of sale. The car was presented in excellent condition and... Ver mais
A empresa respondeu
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Spon End, CV1 3HF, Coventry, England, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 27% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
No pressure, polite salesman, (Nathan Miller). Good knowledge before, during test drive and after. Car presented at "hand over", serviced and valeted. Excellent service, highly recommended.

Resposta da Brayleys Cars - Brayley Nissan Coventry
Wonderful and helpful staff, nothing was a problem for them. Everything explained clearly. Service was super efficient. Very pleased,

Resposta da Brayleys Cars - Brayley Nissan Coventry
We went into the Nissan dealership Coventry with little to no idea of what car we wanted. Had an appointment with Alistair and he walked us through a range of cars that would fit our needs and then narrowed the choice down to the amazing car that we now have. Alistair went above and beyond throughout the whole process to ensure we were comfortable and receiving the best customer experience and not trying to rip us off as previously experienced at other dealers. He really connected with our views and Nissans views, merged them together to create this unforgettable experience and really making us feel apart and engaged in to the Nissan family. Not only will we be coming back and requesting Alistair to serve us, but we will in fact be asking anyone we know who are looking for a new car, to head down to Nissan Coventry and ask to book an appointment with Alistair. We cannot put into words on this review, how grateful we are for all his help and expertise.

Resposta da Brayleys Cars - Brayley Nissan Coventry
Really good and reliable looking love how u get a video showing u ur car getting serviced and explaining what there doing and love the staff they are all lovely people and friendly and can have a good laugh with them

Resposta da Brayleys Cars - Brayley Nissan Coventry
Easy to book, pre-appointment checks appreciated, made to feel very welcome and comfortable in the customer waiting area, regular updates whilst I was there, lovely staff - also loved the chill-out music, just the right volume!

Resposta da Brayleys Cars - Brayley Nissan Coventry
We were a bit apprehensive when we first entered the dealership to view the deals for a new car to suit our needs and budget. After visiting other Brand dealerships where we were pounced on by Sales as soon as we entered the Showroom we were met by a Lad called Josh after a few minutes or so who was extremely pleasant& polite and asked if we needed assistance.
He was very helpful and after listening to our preferences regarding choice and price of car, he quickly narrowed things down to suit our needs.
When we first entered the building we never imagined we would be purchasing a new car on the day but with the help & advice from Josh we were both convinced this was the right car & deal for us.
We are now the proud owners of a Nissan Qashqai thanks to Josh.

Resposta da Brayleys Cars - Brayley Nissan Coventry
The staff were extremely professional and knowledgeable and made my feel very valued as a customer.

Resposta da Brayleys Cars - Brayley Nissan Coventry
Just bought an electric Nissan Leaf and had a really good experience overall. It was actually my first ever test drive in an electric car and I was genuinely impressed – smooth, quiet, and surprisingly quick.
Emily, who handled the sale, was great throughout. She was friendly, easy to deal with, and explained everything clearly without any pushy sales talk. She made the whole process feel straightforward and stress-free.
The car was exactly as described, well presented on collection, and everything went smoothly from start to finish. Very happy with the Leaf and the service – would definitely recommend. Thank-you.

Resposta da Brayleys Cars - Brayley Nissan Coventry
Excellent communication from helpful staff.

Resposta da Brayleys Cars - Brayley Nissan Coventry
Top class as always. Arrived at 8am and my car was ready within an hour after an interim service

Resposta da Brayleys Cars - Brayley Nissan Coventry
Well that was a lot more expensive than I thought but then I found out they charge around £160 per hour labour. The technicians must be on shed loads judging by that price ! Jobs all sorted satisfactorily, won't be rushing back.

Resposta da Brayleys Cars - Brayley Nissan Coventry
100% helpful. Made to feel welcome from the start. I wish there was more sales people like David. Definitely recommend, thank you.

Resposta da Brayleys Cars - Brayley Nissan Coventry

Resposta da Brayleys Cars - Brayley Nissan Coventry
Kept me well informed and gave me options on what work needed completing. Finished earlier than expected as a bonus.
Disappointed that the car wasn’t cleaned as in previous years especially haven’t spent over £1000

Resposta da Brayleys Cars - Brayley Nissan Coventry
from the first phone conversation i had with the sales manager at Brayels Nissan Coventry regarding our interest in a Nissan Xtrail our experience with the sales staff , namely Jossua Gilham has been superb. the excellent way jossua conducted the sale from start to finnish resulted in our purchace of a nissan xtrail E-4force tekna4 drive 5 door 7 seat model .

Resposta da Brayleys Cars - Brayley Nissan Coventry
Emily from Nissan Coventry was brilliant in supporting me in ordering of my car through the motability scheme . She was kind, supportive and very knowledgeable about the Nissan Juke.
Excellent service .

Resposta da Brayleys Cars - Brayley Nissan Coventry
Brayleys Coventry gave us wonderful service. Many thanks to Josh for his friendliness and knowledge. He made the process very straightforward and easy. Highly recommended.

Resposta da Brayleys Cars - Brayley Nissan Coventry
From the moment we were passed on to Alistair because our booked sales person already had a customer, we knew the process was going to be very pleasant. Alistair was a likeable, genial and amusing person to talk to. Better still, he gave us confidence that he knew most of what there was to know about Nissan cars from a driver's and style point of view. The advice and guidance he gave us was excellent and finalising the sale was conducted in a light hearted, stress free and convivial manner. After the sale was completed, we left full of confidence that Alistair would take good care of our interests right through to the day of collection .... and so it proved to be.
Only one little glitch. "Drive it home insurance" wasn't available to somebody of my tender(?) years but Alistair saved the day. He drove it home for us.

Resposta da Brayleys Cars - Brayley Nissan Coventry
Had used vehicle to our specifications and more and very helpful with the purchase and hand over on the part exchange of our car.

Resposta da Brayleys Cars - Brayley Nissan Coventry
My New car 5 months old Nissan Extrail has broken down twice, the first was rectified by Brayleys but second time when we where about to visit my brother. it would not start I phoned Brayleys Coventry Sales and and they said phone RAC which Idid and they replied that the car registration not registered with them for break down cover. I phoned Nissan Monday they questioned the RAC reply and told me to phone RAC again. My wife has cover with RAC and they where looking at her car and not mine it now turns out that RAC cannot come to my address until Tuesday, is this why people deal with Brayleys and RAC I think they are a total waist of time I wish I was treated as a customer, and with some after sales service.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.