Brelsen Opiniões 

238
TrustScore: 3.5 em 5

3,3

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Classificada 1 em 5 estrelas

Bought at £69.99 sale from £99.99, getting married so wanted a half decent looking watch, recieved, look nice , wound up , work, put away, 3 weeks later wind up again, and now dont work, emailed await... Ver mais

Classificada 1 em 5 estrelas

I bought this watch because it was advertised as stainless steel. Brelsen also state their watches are hand made. Upon receipt the watch felt light and was very shiny, like plated zinc alloy. There wa... Ver mais

Classificada 5 em 5 estrelas

The hunter pocketed watch that I bought just over two months ago stopped working a couple of weeks ago. Having read some reviews about poor after sales service I was dubious about getting any redress.... Ver mais

Classificada 5 em 5 estrelas

Royal gold double hunter mechanical pocket watch. Exquisite, just what my husband has always wanted. The ideal gift for our 40th Wedding Anniversary, will also look good on his suit when he walks our... Ver mais

Informações sobre a empresa

  1. Fabricante de relógios de pulso

Escrito pela empresa

Brelsen is a pocket watch manufacturer and retail seller based in the United Kingdom. Brelsen aims to embody the avant-garde, precision and bold style, that have marked the world history of the pocket watch industry. We invite you to explore our legacy, through our timepieces and innovations.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

238 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,3

Todas as opiniões

(238)

23 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Brelsen pocket watch

I bought my pocket watch, it arrived quickly. It's a lovely watch with a nice chain in gold. I am so pleased with it that I am going to buy a silver one as well.

22 de abril de 2022
Opinião espontânea
Classificada 3 em 5 estrelas

An update on my last review

An update on my last review. I received my watch today, it looks great.
I gave it 3 stars just because of the time it took to be delivered.
I received an email on 12th April advising that it would be delivered between 3 - 6 days and it arrived today 14 days after I ordered it.

22 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

A great gift

My brother loves the watch. He also thought the box the watch came in was pretty special.

20 de abril de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

I bought this pocket watch for my sons…

I bought this pocket watch for my sons 40th birthday. It wasn’t expensive but personal to him from me and he loved it. I thought I’d have to batteries in it but back in the days they were wind up just like this so no batteries required just wind it every day . How lovely is that. Great present

4 de abril de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Updated I don't like to leave low reviews but…

I don't like to leave low reviews but I'm fuming I Brought a pocket watch for my father in law 60th which was 28th March I checked right delivery so would come in time all seem great when a few days later I get a notification of dispatch only to not arrive by my father in law birthday I looked at tracking and royal mail explained even though I'd been told was shipped so would reach me latest 26th March it wasn't even received by royal mail til 26th so there was no intention of getting here in time. I have emailed twice to have no response and given it was such a important birthday I hat to buy elsewhere to have a gift for birthday all I want is a refund and some answers but no answers. Fuming

*** update offered 10 percent off order 4 pound for a item that was flimsy and was no use as hat to buy another item would not refund won't use again

29 de março de 2022
Opinião espontânea
Classificada 3 em 5 estrelas

Bad customer service, but got back to me eventually

Bought a watch for my boyfriend. It was gorgeous, though not stainless steel as advertised. The watch started to have mechanical issues pretty immediately and when I tried to contact support I was initially ghosted before posting a review, afterwhich they "found" my email. To their credit, they sent a replacement watch which has arrived and appears to be working. Their watches are really beautiful but be cautious about buying from them and don't expect good customer service.

24 de março de 2022
Opinião espontânea
logótipo da Brelsen

Resposta da Brelsen

Hi Meagan, Thanks for providing the extra information we requested. We are sorry your messages were somehow not received by our support team, but we have found and responded to the two messages you sent yesterday. You can respond to us there and we can hopefully get your issue resolved.

Classificada 5 em 5 estrelas

Fantastic watch company

This company was so fantastic and the item just perfection! So easy to deal with and fantastic communication. Highly recommended for all watch needs.

19 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Beautiful watches!

Beautiful watches!! I ordered 2 of them and did not disappoint! Beautiful craftsmanship. One of the watches I ordered however did not work. I emailed customer support and they got back to me instantly. Within the hour. Their responses were quick and they helped me through to the end EXCELLENT customer service ! I plan on order a few more wat he's in the near future ! P.s the delivery time was excellent as well !

17 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

GORGEOUS

GORGEOUS. I BOUGHT THIS
FOR MY HUSBAND AND
HE LOVED IT!I WAS VERY IMPRESSED WITH THE POCKET WATCH , IT WELL AND TRUELY EXCEEDED MY EXPECTIONS. CANNOT RECOMMEND HIGHLY
ENOUGH.

!

9 de março de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect gift

Royal gold double hunter mechanical pocket watch. Exquisite, just what my husband has always wanted. The ideal gift for our 40th Wedding Anniversary, will also look good on his suit when he walks our daughter up the aisle for her wedding. Delivered very quickly

12 de fevereiro de 2022
Opinião espontânea

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