I had a problem with my Brennan. I had corrupted the micro SD card by switching off whilst the Brennan was working. Brennan support gave me clear instructions of what to do. I'm not naturally good... Ver mais
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Leia as opiniões dos outros
A long time owner of a Brennan. At one point I had 2, I think they're so convenient and easy to use. All I can say is that if it ever broke down, I'd be in the market immediately for a new one. I love... Ver mais
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Good communication. Fast response to question and clear answer given m Replacement SD card shipped quickly and well packaged. Arrived safely and Brennan is now working once again.
A empresa respondeu
No delivery to Australian customers for wi fi dongle. Had to order using a friend's address in UK, who forwarded goods on to me. Staff not reading information in emails properly. I wished to order a W... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Brennan JB7 winner of Hi-Fi Choice Best Buy Award - June 2008
Informações de contacto
Reino Unido
- www.brennan.co.uk
4,5
Excelente
993 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Disappointed
The B3 is not integrating well with Sonos. It only recognizes 2 of 3 speakers. Also issues with WiFi. Cannot stream Cds / WAV files to Sonos unless I convert to MP3 which defeats the entire purpose of burning lossless CDs. It works just fine for CDs / WAV files with wired speakers. It streams internet radio without issues.
26 de maio de 2026
Resposta da Brennan
Hello Jerry
Sorry to hear about the difficulties you are having. Normally the B3 finds all the Sonos speakers without you having to do anything and it can play anything whether CD, wav, flac or mp3.
I have asked Paul to make contact to see if he can help - sometimes mesh routers can be a problem.
Meanwhile you might want to try the following if you haven't already
1) Upgrade the B3 to the latest software
2) Click reset followed by scan in the Sonos dialog on the web UI
3) Turn the Sonos speakers off and on
4) Check the Wifi signal strength - Settings & Tools > Maintenance > Advanced > Wifi Strength (Paul will need to know this)
Martin Brennan
Having tried out the Brannan B3+ for…
Having tried out the Brannan B3+ for several days I am satisfied it is giving me the results I hoped for. It is easy to use even for a technophobe. The sound with the Brannan speakers is crisp and clear.
Labelling the speaker end of the leads with red and black would be helpful.
(The courier delivery for the speakers was less than Brennan standard).
15 de junho de 2026
Resposta da Brennan
Hello Michael
Thank you for your 5 star review for your Brennan B3+ and speakers. I have made a note about the labelling on the speaker ends. I have refunded the £10 for WiFi dongle as one is included with the B3+ and £10 for the 5 day delivery of the speakers, which, as you say is not our usual standard.
Jenny
I ordered a SD card it came in a week I…
I ordered a SD card it came in a week I fitted it all working again.
29 de junho de 2026
Resposta da Brennan
Hi Gary
Glad your B3 is up and running again and thanks for the 5 star review.
Jenny
This little box of magic
What can I say about this little box of magic, the new Brennan b2 2026 is a great machine, I'm currently transferring all my music to it from my NAS. Ripping an CD is also very easy and the sound quality is just fantastic.
I don't use wired speakers because we invested in Sonos sometime ago, like I said the sound is great, but with the Sonos speakers it give another dimenstion. You can pick your Sonos zones and of you go.
The web interface works really well and transferring music over the network works like a dream. I really don't understand why this little box of magic have not sold millions. Thanks Martin Brennan for the great invention.
3 de julho de 2026
Opinião espontânea
Resposta da Brennan
Hello JP
Thank you for taking the time to write your 5 star review for our new Brennan B2. The details on why you like it will help other people. Martin enjoyed reading your comments.
Jenny
Easy web ordering and it was a quick…
Easy web ordering and it was a quick delivery considering it was the weekend.
15 de junho de 2026
Resposta da Brennan
Hello John
Thank you for your 5 star review for your replacement SD card for your Brennan B2. Glad your Brennan is up and running.
Jenny
My remote for my Brennan B2…
My remote for my Brennan B2 malfunctioned. Glad to find that Brennan sold one post free. It arrived very quickly and works properly. Thanks
24 de junho de 2026
Resposta da Brennan
Hi Keith
Thank you for your 5 star review for your Brennan B2 remote control.
Jenny
Resposta da Brennan
Hello Iain
Thank you for your praise for your Brennan B3+ and the 5 star review.
Jenny
I give 4 Stars only...
I give 4 Stars only because there is some functionality in the software that could do with improvement.
Some Multi-CD will RIP both CDs as one and others it will separate into individual disc. It would be nice to be able to edit this (Split the discs) when they get combined.
23 de junho de 2026
Resposta da Brennan
Hello Norman
Thanks for the four stars and the feedback. In fact there has been quite a lot of debate about Multi-CD collections on the forum and I am giving it some thought. Curiously most folk want to combine the CDs into one album - as opposed to splitting them. Right now I recommend using a playlist to combine the CDs - but maybe we need a kind of file explorer.
Martin
Resposta da Brennan
Hello Mark
Thank you for your purchase of a Brennan B3+ and your 5 star review.
Jenny
Excellent piece of kit
Easy to order and very fast delivery.
Easy to set up once received.
Sound quality is great.
23 de junho de 2026
Resposta da Brennan
Hello Mark
Thank you for your 5 star review for your Brennan B3+ and comment on the sound quality.
Jenny
Fast service and no problems …
Fast service and no problems answering all my questions
22 de junho de 2026
Resposta da Brennan
Hello Richard
Thank you for your 5 star review for your Brennan B3+ and speaker leads. I have refunded the money for the WiFi dongle as there is one included in the B3+ box.
Jenny
My experience was absolutely perfect…
My experience was absolutely perfect from start to finish.
10 de junho de 2026
Resposta da Brennan
Hi Alan
Glad you're happy with your JB7 remote, thanks for the order and the 5 star review.
Jenny
I'm sure this is great but I mistakenly…
I'm sure this is great but I mistakenly thought this would recognise my cd collection I loaded onto my Brennan jb7 bought second hand, but found out later that this won't do that for music already on the drive only music loaded after this software is loaded.
10 de junho de 2026
Resposta da Brennan
Hello Lawrence
Thank you for your 4 star review. You could try the following to allow you to re-label albums that were previously "Unknown" or incorrectly named however they need to be done individually. See our old website here https://www.oldbrennan.co.uk/itemcontent.php/content/database
Martin said whether it works will depend on the software date of the JB7. We stopped making them in 2014 and I think you need software from 2012 or later. As you say, the new JB7 database will allow you to recognise newly loaded CDs. The old website may be of interest to you as a new JB7 owner for other tips.
Jenny
Good after care service .
4 de junho de 2026
Resposta da Brennan
Hello Roger
Thanks for the five stars - glad to hear your B2 is back in business
Martin
Although I ultimately sorted out my…
Although I ultimately sorted out my problem, I feel the support from Brennan is aimed at those who have more computer knowledge. I am quite good with computers providing the explanation is easy to follow.
I can understand the the OS is on a new sd card and that can be down loaded or I can pay a price for a new card. I chose to buy a new one, but the first one did not work, I then believed that there was a bigger problem. However I was sent another card and it works. The concern to me is that the operating is not that stable I am not sure what made my original stopped or was corrupted.
15 de junho de 2026
Resposta da Brennan
Hello James
I'm glad you got your B2 working. The OS has been in use for more than ten years and used by tens of thousands of owners so that's unlikely to be a problem. SD cards however do fail. They can wear out and I have experienced several (cheap) SD cards containing photographs simply corrupting on their own when left in a drawer. That said I don't know why the first SD card we sent did not work so you are right to keep an eye on things until confidence is restored. Make sure you backup the B2 after any significant changes.
Martin
Just a class brand.
My purchase from Brennan was prompted by many hours of attempting to solve a connectivity issue. The part recommended by Brennan support arrived promptly with live tracking from despatch. When the part did not immediately solve my problem, Brennan support found the solution despite it being a Sunday. This is a premium brand, a cut above the usual disposable mass produced nonsense, and the support facilities, even for a decade-old purchase, is a breath of fresh air.
18 de junho de 2026
Resposta da Brennan
Hello Rob
Thank you for taking the time to write a detailed 5 star review. I have passed your comments on to Paul. It's always good to read we are getting things right and glad your B2 is sorted.
Jenny
Delivery was prompt
Delivery was prompt. The new remote works fine, the previous one was driving me mad. The first one I had seemed to work for quite a few years but the last two or three didn’t seem to last long before keys began to fail.
15 de junho de 2026
Resposta da Brennan
Hello Paul
Thank you for the 5 star review. I will follow up with Martin on your comments of the life span of the JB7 remote.
Jenny
Hello Paul
Martin here - I checked on our system and couldn't see your previous orders - I can only go back to 2019 - did you order under a different email address? Email me at thebrenannb2@gmail.com with more details if you would like me to dig deeper. Glad the new remote is OK - the JB7 is still popular - I had to order another batch of remotes last month.
Excellent Customer service and advice
Excellent Customer service and advice. Also Mr Brennan himself may talk to you.
4 de junho de 2026
Resposta da Brennan
Hi Nick
Thank you for the 5 stars and taking the time to do a review. Martin says hello and hopes you got the B2 sorted.
Jenny
Good support in ordering jb7 remote
15 de junho de 2026
Resposta da Brennan
Hello Mehrdad
Thank you for the 5 stars for ordering your JB7 Remote control.
Jenny
I ordered sd card containing operating…
I ordered sd card containing operating system for brennan b2 , Card arrived promptly and worked perfectly weldon Brennan
15 de junho de 2026
Resposta da Brennan
Hello Vincent
Thank you for your feedback and your review. Glad your Brennan B2 is back in business.
Jenny
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