Brewers Decorator Centres - Bristol (Filton) Opiniões 

Can anyone tell me why the staff in Brewers Decorating Centre in Filton are so surly towards members of the public. Is it because they are not part of their “so called trade friends”. They are so unhelpful, don’t want to give you a price straight away, try and sell you the most expensive product on the shelf. They tell you that a particular paint type and colour needs to be made up when it’s in fact a stock item (now happened to me twice). And when you present your Brewers card, you are told “nobody bothers with that”. Yesterday, when I queried why my 20% discount had not been applied, I was told I had to ask for it and next time I had to enter into negotiation with staff to obtain any future discount. I have to say I have been into other local Brewers Decorating Centres and they are certainly more helpful polite and welcoming. It is not the first time I have experienced this negative, stroppy and unhelpful attitude at Filton - do they want the public’s business or not? Maybe, the Manager of Filton can explain what is going on at his/her store and if such staff attitude/behaviour is the norm towards non-trade members of the public. I only shop at Brewers because I want better quality trade paint rather than the diy alternative.

Great selection, ready when it says it will be.

I ordered some paint online through Brewers, it was easy to do and when it was available to pick up in store I received a phone call. The staff in store were helpful and I didn't have to wait long when I got there. There's a car park there. The paint was good quality and a good price. I will be using them again if I need to order the same brand of paint and would recommend!

Recently visited the Filton branch in Bristol. Great staff, really helpful and nothing too much trouble. Will definitely visit again.

Easy to order. Update with progress. Quick and easy to pick up

Really easy ordering and pick up service. Didn’t have need to make use of the staffs knowledge but they definitely seemed to know what they were talking about in store.

Staff at Filton branch were very helpful and friendly. Can’t fault them.

The process of ordering and collecting the paint was simple

I've taken a star off for the number of emails you will receive.

I bought one single can of paint and had 6 emails (excluding the purchase confirmation)

Ordered easily. Delivered as promised. Am considering a further purchase at the moment.

One of the few places to have the exact paint we were after (Little Greene - Mister David). Whilst I was there they gave me some very useful general advice about decorating, after they asked me what project I was working on in a friendly manner. They were not obliged to do this, so this was a very nice gesture and they went out of their way to provide a good service.

I found the staff quite abrupt especially the younger man .

I’ve been very apprehensive to use the call centre as it’s different to what I’ve done the past 17 years. I’ve spoken to 2 or 3 of the team namely Taylor and George who are always up for a laugh and have enabled me to build up confidence in the new way to order paint when the store is busy

Let down on delivery on more than one occasion even after calling the store 4 days later and them assuring me that I would have delivery first thing the following morning, 3pm on a Friday is not first thing

Simple online order for an excellent product. Picked up from our local store from friendly helpful staff. Great service.

The Albany wallpaper was excellent quality unfortunately the delivery to store was delayed as my order was lost by delivery company so was reordered. Disappointed as this delayed my decorating.

Ordered some paint online, the website was easy to use. The item was ready for collection the next day and the member of staff was pleasant.

Great customer service
Really quick turnaround
Helpful advice

All the staff are super friendly and very knowledgeable! Always very welcoming and helpful, I have never had a bad experience here & a huge range of products!

Great selection of good quality paints. Knowledgeable staff.

ordered products online, came in earlier than expected
easy to collect from Filton branch
staff were friendly
really pleased with paint house looks great