I would have given 5 stars but my delivery didn't come within 3 days, as stated on the website. As I'd already booked a decorator I was a bit concerned - but Dean from Enfield branch saved the day. He... Ver mais
A empresa respondeu
Localização
Alterar localização22 Great Cambridge Industrial Estate, Lincoln Road, EN1 1SH Enfield, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My apologies Brewers never had a delivery problem before and due to the festive period I can only accept issues happening. Received a polite call from staff this morning and felt the need to rectify m... Ver mais
A empresa respondeu
Dean and his colleague Luke were more than helpful when I made a bad colour choice. If only all customer service was this good!
A empresa respondeu
Easy online order and collected from local branch. Friendly and helpful staff at the Enfield branch.
A empresa respondeu
Informações sobre a empresa
Sobre Brewers Decorator Centres - Enfield
Escrito pela empresa
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.Informações de contacto
22 Great Cambridge Industrial Estate, Lincoln Road, EN1 1SH, Enfield, Reino Unido
- 020 8805 6592
3,8
Bom
17 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very easy to order and collect
23 de abril de 2025
Resposta da Brewers Decorator Centres - Enfield
We're glad to hear you had a smooth experience.
Not vary good experience with the…
Not vary good experience with the Enfield store said they have paint in store on line then when I phoned said it will be 3 days but have now got me money
12 de março de 2025
Opinião espontânea
Resposta da Brewers Decorator Centres - Enfield
Hi Jimmy, thank you for your feedback. We're sorry for any confusion regarding stock availability. When the order was placed, the estimated availability was 1 working day, this changed to 3 days as we didn’t have the base in stock. We understand this was frustrating, and we processed your refund as requested yesterday. If there’s anything else we can do, please let us know. Kind regards, Shannon.
Easy online order and collected from…
Easy online order and collected from local branch. Friendly and helpful staff at the Enfield branch.
10 de setembro de 2024
Resposta da Brewers Decorator Centres - Enfield
Thanks for taking the time to leave your review!
Resposta da Brewers Decorator Centres - Enfield
Thanks for your feedback! We're so pleased you enjoyed your experience and look forward to welcoming you back in to store soon!
Thank you Dean, Enfield brancrI would have given 5 stars but my…
I would have given 5 stars but my delivery didn't come within 3 days, as stated on the website. As I'd already booked a decorator I was a bit concerned - but Dean from Enfield branch saved the day. He was very helpful and made some phone calls to ensure my wallpaper was couriered direct to my address from where it was at the time.
17 de fevereiro de 2024
Resposta da Brewers Decorator Centres - Enfield
Hi Tammy, thank you so much for sharing your experience with us. I am sorry for the delay with your order. I am glad that Dean from Enfield store provided excellent assistance, ensuring that your order arrived in time. I do hope we can welcome you back in the future. Kind regards, Shannon.
My apologies Brewers never had a…
My apologies Brewers never had a delivery problem before and due to the festive period I can only accept issues happening. Received a polite call from staff this morning and felt the need to rectify my last review. My apologies!
4 de janeiro de 2024
Opinião espontânea
Resposta da Brewers Decorator Centres - Enfield
Thank you for your lovely feedback, I will pass your comments onto the store. I am glad we were able to help you rectify your last review. We do hope to welcome you back into store in the future :)
Very pleased.
3 de novembro de 2023
Resposta da Brewers Decorator Centres - Enfield
Thank you for your lovely review for the Enfield store. We look forward to welcoming you back soon :)
Good guys always on point!
2 de novembro de 2023
Resposta da Brewers Decorator Centres - Enfield
Thank you for your lovely review for the Enfield store. Thanks again, and have a great day!
Spot on
Just collected the order and it was fine. Everything was ready.
Can’t fault it
4 de julho de 2023
Resposta da Brewers Decorator Centres - Enfield
I am pleased to read your review and glad to hear you had a great experience in store! We look forward to welcoming you back soon :)
Dean and his colleague Luke were more…
Dean and his colleague Luke were more than helpful when I made a bad colour choice. If only all customer service was this good!
3 de junho de 2023
Opinião espontânea
Resposta da Brewers Decorator Centres - Enfield
Thank you for your lovely 5* review! I will pass your feedback onto the store and we hope to welcome you back into the store soon!
I have an order from April 6th that…
I have an order from April 6th that even today I have not received a message to collect the order. When I asked them, they told me that the order was complete, even though I had not picked up any order. When I asked them what happened to my order, they didn't know what to answer. They said that they would solve the problem and that they would give me my money back, but even after 3 weeks I have not received any answer or the money back. I really do not recommend them.
5 de abril de 2023
Resposta da Brewers Decorator Centres - Enfield
Hi Liviu,
I've looked into your order and can see that the phone number supplied on the order is incorrect, it has too many numbers which is why the auto text regarding collection didn't reach you.
I'm sorry the refund hasn't been completed however the store have no record of this being requested.
The Branch Manager will be in touch by email (as supplied on the order) shortly.
If you would like to get in touch with the store directly, their contact number is 020 8805 6592.
Kind regards
Nicky
Very bad service on website available…
Very bad service on website available in stock but not is scam..!!!
Don’t buy in Brewers ripped prices.!
19 de outubro de 2022
Resposta da Brewers Decorator Centres - Enfield
Good Afternoon
I have just been in touch with the store manager who let me know your order was delivered to you once we had ordered the product from another branch. Someone will be in touch with you this afternoon regarding this.
Kind regards,
Ellie
Paint and Paper
Ordered items over the phone; there was about a week lead time which I knew about.
Received a phone call when items in, collected and paid, very good service and helpful staff. Have used the Enfield branch several times and have always had good service.
19 de agosto de 2021
Quick and easy
Quick and easy. Ordered online, got my text and it was ready when I arrived.
13 de abril de 2021
First order
Really helpful, rang me to confirm when order was available to collect/deliver. Collected items, no issues thanks!
10 de dezembro de 2019
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.