Customer Service was top notch! Despite not knowing the details for a paint mix, the team worked with me to work it out and after a couple of visits, some emails and the rescuing of an old paint ti... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Very helpful. They rang to tell me the paints I ordered online were ready for collection. I'd been hoping to collect them when in town at the weekend, but they didn't come in until the Monday so I ask... Ver mais
A empresa respondeu
Friendly and helpful when I rang to ask whether the things I had ordered for collection could be delivered instead. They were delivered to my door the following day. Very happy with the customer servi... Ver mais
A empresa respondeu
Always good advice from everyone. Paint is good quality. Had a colour mixed for me on two occasions & am very pleased with the outcome. Excellent service.
A empresa respondeu
Informações sobre a empresa
- Loja de tintas
- também em
- Decoração e Design de Interiores
- Designer de interiores
- Loja de papel de parede
Sobre Brewers Decorator Centres - Thetford
Escrito pela empresa
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
Who are Brewers Decorator Centres?
Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.Informações de contacto
1 Saint Helens Way, IP24 1HG, Thetford, Reino Unido
- 01842 766293
4,6
Excelente
35 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delay on online order.
Ordered online and promised delivery in 4 working days. This didn't happen. However Thetford branch was very helpful in keeping me updated.
2 de outubro de 2023
Resposta da Brewers Decorator Centres - Thetford
Hi Paul, thank you for taking the time to leave your review. I am sorry for the delay with your order, we work hard to make sure that the website lead times are as accurate as possible, and on this occasion we were wrong. I am glad to hear that the local team kept you up to date with everything and I do hope we can welcome you back into store in the future. Kind regards, Shannon
efficient and friendly
3 de maio de 2023
Resposta da Brewers Decorator Centres - Thetford
We're happy to see that you had a 5-star experience at our Thetford store! We look forward to welcoming you back soon :)
Great product but long time delivering
29 de abril de 2023
Resposta da Brewers Decorator Centres - Thetford
Thanks for taking your time to rate the store. We appreciate your feedback and look forward to welcoming you back soon!
Resposta da Brewers Decorator Centres - Thetford
Thank you for your lovely 5* review! I will pass your feedback onto the store and we hope to welcome you back into the store soon!
Delivered on time.
31 de março de 2023
Resposta da Brewers Decorator Centres - Thetford
Thank you for your lovely 5* review! I will pass your feedback onto the store and we hope to welcome you back into the store soon!
Very helpful
Very helpful. They rang to tell me the paints I ordered online were ready for collection. I'd been hoping to collect them when in town at the weekend, but they didn't come in until the Monday so I asked if they could deliver, which they did next day at no extra cost. I will definitely use them again.
1 de fevereiro de 2023
Resposta da Brewers Decorator Centres - Thetford
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work. See you again soon :)
Paint must have been sitting on the…
Paint must have been sitting on the shelf for years as the lid had dried clumps of paint which I had to pick out regularly. Staff are also not very helpful in my local shop.
8 de setembro de 2022
Resposta da Brewers Decorator Centres - Thetford
Hi Dan
I'm sorry to read your 3* review and to hear you weren't happy with the quality of your paint. I have been in contact with the store who assured me the product was only ordered from the manufacturer a few weeks prior to your purchase. Please don't hesitate to take your product back to the store in the future if you aren't happy with the quality, we can offer a replacement or refund if necessary. Apologies again for any inconvenience.
Kind regards,
Ellie
Outstanding Customer Service!
It is very rare that you go into a shop and a young sales assistant treats you so well, so professionally and is so helpful and knowledgeable. This person took the time to explain, advise and treated us like customers should be treated. This was our experience at Brewers in Thetford. Fantastic customer service! You have certainly gained a client. So many companies could learn more than a lesson or two from you. Outstanding!
14 de julho de 2022
Opinião espontânea
Perfect
Perfect. They had just what I wanted at a reasonable price.
I ordered online and collected. It was ready and waiting and the paint was packed in a good protective box so was very safe to transport in the car.
28 de junho de 2022
Superb service
Ordered at 3PM, delivered in full at 9AM following day. What more can I say?
11 de maio de 2021
Thetford Branch
Helpful staff as always. Cannot fault their service
9 de fevereiro de 2020
Opinião espontânea
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