Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Profile and services with history.
Estados Unidos da América
Everything about this company is exemplary...efficient, professional and reasonably priced.The drivers are most impressive..we used drivers from Poland,England, Afghanistan and Turkey..all gentlemen very sensitive to me having limited mobility due to a full knee replacement..thoroughly recommend
I was trying to get a taxi near St Peter’s Church late at night in freezing temperatures. When I asked the driver how much the fare would be, he rudely refused to give me any indication and simply said, “The meter will tell you.” His attitude was dismissive and made me feel uncomfortable, clearly indicating he didn’t want our business. I would expect drivers to treat potential customers with basic courtesy, especially in late-night or cold conditions. As a result, I walked home. This reflects very poorly on the company.
We’ve used Radio Cabs Brighton for six out-of-town journeys in recent weeks. Five of these were excellent – taxis arrived on time, text messages gave clear updates showing the driver’s location, and the drivers were friendly and professional. We felt safe on those trips.
Unfortunately, our most recent experience was disappointing. We had a pre-paid, pre-booked journey from out of town which simply never turned up. When we called, we were given conflicting explanations, first that there had been an accident, then later it transpired that the issue was due to pre-planned road closures/road works. Most importantly, the company failed to notify us of the cancellation. They claimed they had tried to get in touch earlier in the day, but but we received no missed calls or texts.
Because of the lack of communication, we were left stranded and ended up losing £50 (net) that could have been avoided with just a few minutes’ warning. It then took three days to get the pre-payment refunded to the credit card.
Overall, when the service works, it’s excellent. But this failure in reliability and communication left us very hesitant to trust them for important journeys.
Needed ride from hotel to dinner in Brighton, called Brighton Taxis as we had used them before, previously great service. In this instance our driver was reckless in the speed he drove. He did not wait for us to get our seatbelts on and while driving. When he was driving he seemed more interested in staring at women out of the cab than anything else. Very off putting. In the end our return trip was in an Uber. Reference our ride - WHITE AND GREEN OUTLANDER SJ16 RYU
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.
