I am a first-time customer with this company, and my experience with them was beautiful, especially with Sara. She was so professional and thorough in our conversation. She is solution-driven and alwa... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I am a first-time customer with this company, and my experience with them was beautiful, especially with Sara. She was so professional and thorough in our conversation. She is solution-driven and alwa... Ver mais
A empresa respondeu
Sara Filler gained my confidence almost immediately after my family and myself spent a few days attempting to arrange this particular getaway. Not only did she listen to my concerns she understood... Ver mais
I had the pleasure of speaking to the consultant Maria who I have found to be friendly and professional, she had found my sister in law and myself a ticket which was within our budget and had been... Ver mais
A empresa respondeu
I purchased a ticket from London to Enugu with Ethiopian Airline through Bright Travel Services Ltd, and my experience was excellent. The agent Mr. John, was very professional, helpful, and responsiv... Ver mais
A empresa respondeu
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Hayley is a very professional and dedicated agent.
I am very satisfied with her excellent service.
She is reliable, efficient, and highly skilled at her work.
Hayley communicates clearly and handles tasks with great care.
She always goes above and beyond to meet expectations.
I highly recommend Hayley for her outstanding professionalism
Fabian

Resposta da Brighttravelservices
Brilliant support. Friendly staff. Sufficient & efficient support! I am very happy with their service ans have recommended them already to clients.

Resposta da Brighttravelservices
This is the second time I bought tickets from bright travel and I am really grateful to Jennifer who has always been there, trying her best to find something affordable for me. Thank you so much Jennifer 💓, I recommend 100%!

Resposta da Brighttravelservices
They are very reliable and trustworthy, they have been the once booking my flights since 2023 till date.
One of the staff "Jenifer" is like an angel, very polit and helpful to me, giving me all the affordable options and travel advise 247. I confidently recoment Brighttravel because i have had the best of them till date. Thanks team Bright!!!

Resposta da Brighttravelservices
I have used the service many times and I have never been disappointed.

Resposta da Brighttravelservices
This is not the first time I really like the services Helen is really helpful to find the tickets of your choice.looking forward to book with Bright travel again.

Resposta da Brighttravelservices
I just had the most amazing experience with Bright travel services through Sara- who has been amazingly helpful and supportive throughout my getting a ticket to travel home. Very patient and friendly person who knows how to handle customers. I even recommended her to all my friends for their future bookings to travel.

Resposta da Brighttravelservices
The staff, Maria Here was so nice and easy for me to understand her and she was really good and she actually even made me change my mind about my travelling methods, fantastic and I will always come back to you again, 5star am giving her

Resposta da Brighttravelservices
My first time to purchase a ticket with bright travel, recommended by my sister, no regret, helen was very very helpful, well explained, no delays, communication excellent, nothing to complain about.looking forward to book my next trip with bright travel.

Resposta da Brighttravelservices
I had a really positive experience with my travel agent JenniferShe was friendly approachable and incredibly helpful throughout making everything smooth and enjoyable from start to finish. Thank you Jennifer

Resposta da Brighttravelservices
The consultant was very friendly and was also available to answer my questions and they was clear communication and everything was organized.

Resposta da Brighttravelservices
Good morning, I am Mr Dema Mandiangu I been buying my tickets in this travel company for 4 years Now with Jennifer I am very happy for her services. She's very friendly and comprehensive in any situation to make you satisfied.

Resposta da Brighttravelservices
I purchased a ticket from London to Enugu with Ethiopian Airline through Bright Travel Services Ltd, and my experience was excellent. The agent Mr. John, was very professional, helpful, and responsive throughout the process. He explained everything clearly and made the booking smooth and stress free. I am satisfied with the service and will highly recommend Bright Travel Services Ltd, and Mr. John to anyone booking for reliable travel assistance.
From, Charles.

Resposta da Brighttravelservices
I have a great experience with Helen, she is professional, quick to respond, and very helpful and patient. She makes whole process easy and stress free,Highly recommend.

Resposta da Brighttravelservices
Maria an agent that I've saved in my contact list as important .This agent is very patient I wake under pressure and sometimes I do not respond to her when she needs met to .but she is very patient and she works according to my schedule,she listens attentively and delivers what she has promised. for future I would like to only work with Maria .the rating Stars Are Not Enough because I would give Maria a million stars.
She will soon be an agent of the whole family .
Thank you Maria for your service 🫡

Resposta da Brighttravelservices
I booked an airline ticket through the travel agent. Maria listened and understood my needs, explained my options and the process clearly. The service was efficient and friendly.

Resposta da Brighttravelservices
Excellent and good customer service by Helen thank you

Resposta da Brighttravelservices
Maria was very patient and delivered great service

Resposta da Brighttravelservices
The Booking Agent done everything for me , all I had to do is supply him with my travel dates . He was very accommodating, courteous and helpful in every way.

Resposta da Brighttravelservices
Sara helped me a lot. I am very happy from her services. I will always prefer her.

Resposta da Brighttravelservices
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