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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great display case for my Commander Cody Lego helmet. Great quality. Fast delivery , only 2 weeks from order to delivery. I highly recommend Brixbox for anyone looking for a quality display case for t... Ver mais

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Classificada 5 em 5 estrelas

Absolutely incredible display case, it brings the entire breakout scene to life in the most amazing way! The space inside is perfect and recommend the printed background as it transforms the whole... Ver mais

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Classificada 4 em 5 estrelas

I have now ordered five display cases from Brixbox. The first two cases arrived with no problems. The third case didn't have enough connector blocks to fully assemble it. I contacted Brixbox a... Ver mais

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Classificada 5 em 5 estrelas

I recently purchased the BrixBox Hot Tub Stormtrooper display, and I am honestly blown away by the level of service and quality provided. Speed & Protection The delivery was incredibly quick,... Ver mais

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Informações sobre a empresa

  1. Loja de hobbies

Escrito pela empresa

At Brixbox, our foundation is built on making quality LEGO® display case products. We design and manufacture each display solution with the same care and passion, as we would expect to be involved in displaying our own collectables. To stand out from the crowd, we use innovative and creative techniques to produce premium standard products, as well as eye-catching backgrounds to make the display a standout showpiece in any environment.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

120 opiniões

5 estrelas
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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 1 em 5 estrelas

Display case for Lego icons captain…

Display case for Lego icons captain jack sparrows ship , the black pearl.

Ordered on the 13th January, not received yet and no correspondence with companies dispite several emails.

Can you give me a date when it was delivered? Have tracking but says it has only been collected not delivered. Thanks

13 de janeiro de 2026
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logótipo da Brixbox

Resposta da Brixbox

Hi Melissa, I have found your order on the system, thank you, but it was shipped and delivered on the 10/03/26 by UPS and signed for by a person called Declan.

Classificada 5 em 5 estrelas

Great display case for my Commander…

Great display case for my Commander Cody Lego helmet. Great quality. Fast delivery , only 2 weeks from order to delivery. I highly recommend Brixbox for anyone looking for a quality display case for there Lego sets.

17 de maio de 2026
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logótipo da Brixbox

Resposta da Brixbox

Thank you Richard for taking the time to leave your review, as always its always appreciated and I'll be sharing it with the team. 😊

Classificada 4 em 5 estrelas

Great professional product, communication to improve on

Great product that makes Lego kits look good on display and protected. Only downside is lack of communication after sale. We accidentally didn't select correct inlays, tried multiple different email addresses to purchase separately, haven't received any reply at all!

8 de março de 2026
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logótipo da Brixbox

Resposta da Brixbox

Hi! thanks for leaving your review, I'll take a look into it now, can you please share your order number? and I'll get one of the team to look into it.

Classificada 5 em 5 estrelas

The Gold Standard for LEGO Displays – Five Stars!

I recently purchased the BrixBox Hot Tub Stormtrooper display, and I am honestly blown away by the level of service and quality provided.
Speed & Protection
The delivery was incredibly quick, but what impressed me most was the packaging. It was handled with such a high level of protection that it arrived in flawless condition. It’s clear they take the safety of their products seriously.
The Build & Quality
The quality of the display itself is amazing—truly premium materials that make the set pop. Plus, the build instructions were crystal clear, making the setup a total breeze.
Outstanding Service
A special mention must go to Susan in customer service. Her support was outstanding; she was helpful, professional, and genuinely cared about my experience as a customer.
Final Verdict
BrixBox is officially my go-to company for all my LEGO Star Wars displays from now on. If you're a collector looking for the best way to showcase your sets, look no further.
Highly recommended!

1 de maio de 2026
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logótipo da Brixbox

Resposta da Brixbox

Thank you Tim for taking the time to leave your review, we’re delighted to hear you love your finished display case, I'll be sure to get Susan an extra cup of coffee today and tell her you mentioned her in your review. 😊

Classificada 4 em 5 estrelas

Great products, dubious communication

I have now ordered five display cases from Brixbox. The first two cases arrived with no problems.

The third case didn't have enough connector blocks to fully assemble it. I contacted Brixbox and they promised to send the missing parts. Weeks passed but no connector blocks arrived. I e-mailed them again but received no reply.

I then decided to order two more display cases and asked them to send the missing connector blocks with this shipment. Again received no reply. The two cases and the missing connector blocks finally arrived and I'm now super happy owner of five gorgeous display cases.

Brixbox's products are of excellent quality. However their customer service and communication skills require quite a bit of improving.

27 de abril de 2026
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logótipo da Brixbox

Resposta da Brixbox

Thank you, JM, for taking the time to leave your review, we’re delighted to hear you love your finished display case 😊

I’m sorry to hear that some parts were missing from your initial order, but I’m glad we were able to resolve this for you in the end. I’ll also look into why your original messages didn’t receive a response.

Classificada 5 em 5 estrelas

I’ve ordered a handful of display cases…

I’ve ordered a handful of display cases for LEGO minifigures, in different sizes - my boys love them.
The team at Brixbox were helpful and my most recent order only took a week to arrive. We’ll be back.

14 de abril de 2026
Opinião espontânea
logótipo da Brixbox

Resposta da Brixbox

Hi John, thank you so much for taking the time out to leave such a lovely review, it's always nice to hear how much our displays are loved. 😊

Classificada 5 em 5 estrelas

Purchased 3 brickheadz cases for my…

Purchased 3 brickheadz cases for my Star Wars Lego. Look great and backgrounds are awesome with little tags for character names which you can order some and personalise which I will be doing next order

9 de abril de 2026
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Resposta da Brixbox

Thank you! We love our Brickheadz here in the office, please that you do too.😊

Classificada 5 em 5 estrelas

Really high quality shame.We had to…

Really high quality shame.We had to wait so long for it to come

6 de abril de 2026
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logótipo da Brixbox

Resposta da Brixbox

Hi Vanessa, thank you for taking your time to leave a review. 😊 and thank you for your patience. Our cases have become very popular since the start of the year and due to this we’ve expanded our team to help improve turnaround times, and shipping should be back to normal very soon.

Classificada 5 em 5 estrelas

Beautiful Gameboy Case

Without a doubt the best Lego Gameboy display case on the market. Beautiful!

4 de abril de 2026
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logótipo da Brixbox

Resposta da Brixbox

Thank you Rusty, I have shared your lovely comment with our design team. 😊

Classificada 5 em 5 estrelas

Jurassic Park T. rex Breakout Display

Absolutely incredible display case, it brings the entire breakout scene to life in the most amazing way!
The space inside is perfect and recommend the printed background as it transforms the whole setup into a proper cinematic moment. It genuinely looks like a scene lifted straight out of the movie!
Overall, this case is fantastic and takes the display from “nice model” to jaw‑dropping centrepiece. Highly recommended!

2 de abril de 2026
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logótipo da Brixbox

Resposta da Brixbox

Hi Andy, Wow! thank you so much for such a lovely review. I’ve shared your comments with our graphic design team, and I know it will mean a great deal to them as they put a lot of care and effort into creating this case. 😊

Classificada 5 em 5 estrelas

Bought the display for the Lambo Sian

Bought the display for the Lambo Sian, delivery and shipment within 1,5 week. Awesome! Great as usual!

1 de abril de 2026
Opinião espontânea
logótipo da Brixbox

Resposta da Brixbox

Thanks JJ for taking the time to leave your review. 😊

Classificada 5 em 5 estrelas

Just received my Hot Tub Stormtrooper…

Just received my Hot Tub Stormtrooper display case in super quick time (unlike some other suppliers) and it’s absolutely perfect. Fit, finish and design are spot on. Genuinely delighted.

30 de março de 2026
Opinião espontânea
logótipo da Brixbox

Resposta da Brixbox

Hi Jimowl, thank you for your review, the little Hot Tub GWP is a cracking little display, one of our fave GWPs 😊

Classificada 5 em 5 estrelas

Ordered for the Titanic

Ordered for the Titanic. Arrived in good time but unfortunately two corners broke in transit. Emailed Brixbox with photos. Sent out replacement sides now all built with Titanic inside.

20 de março de 2026
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logótipo da Brixbox

Resposta da Brixbox

Hi Martin, thank you for taking the time to leave your review, glad to hear your Titanic is no proudly on show. 😊

Classificada 5 em 5 estrelas

Great quality product

Lead time was a little longer than first advised but I'm very pleased with the quality of the product. Really well made with an excellent finish and easy to assemble.

17 de fevereiro de 2026
Opinião espontânea
logótipo da Brixbox

Resposta da Brixbox

Hi Ben, thank you for taking the time to leave a review 😊 and thank you for your patience with the delay.

Classificada 5 em 5 estrelas

Balrog booknook display case

Got my display case for the lord of rings Balrog set. I have been choosing the display case from many companies like wicked bricks. But this display case definitely has the best features. It brings the Balrog Lego set to another level, makes it completely 3D and match the movie scene so well. I’m so impressed from the quality of the display case as well, every corner clicks well and perfectly.

Also the customer service is very professional and helpful. Would recommend whoever is looking for a nice display case to protect their Lego set.

16 de março de 2026
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logótipo da Brixbox

Resposta da Brixbox

Hi Chen, thank you very much for your lovely review. I will be sure to pass it on to the design and creative team 😊

Classificada 2 em 5 estrelas

Amazing Build Quality, BUT very questionable Quality Control and Customer Service

In short, amazing Build Quality, BUT very questionable Quality Control and Customer Service.

As background, I buy Lego display cases from many different online companies for public displays. I use many different suppliers simply because they can have a wide-range of lead-times (as others have commented) and so can be difficult to judge delivery dates.

There is no doubt that Brixbox produce fantastic quality and detailed display cases. But my recent experience with them has been awful. Receiving my £155 product after 5 weeks (as expected) and exquisitely wrapped. I opened it to find several scratched Perspex panels; loads of scuff on the decals - Couldn’t believe it! In short, I needed a replacement display case which would have probability taken another 5 weeks!

For transparency; I did send an angry email right away, and got a response to send pictures of the damaged panels for replacement. To date, it has been over 20 days and many subsequent emails to prompt them, but I have had no further response from Brixbox and/or no replacements sent….. Basically they are a blackhole….

Ironically, I have since displayed my Lego model using this Brixbox display case, in which I highlight the supplier and their purchasing info. It was covered in very visible scratches of which many people commented….

Sorry Brixbox, I did try to avoid this! Would however be grateful if you could actually respond so I don’t waist £155…

23 de fevereiro de 2026
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logótipo da Brixbox

Resposta da Brixbox

UPDATE:

Hi Paul,

It was great speaking with you last week.

We’ve tried reaching you a few times to confirm that you received your replacement parts. When you have a moment, could you please let us know that everything has arrived and is in order? We’d really appreciate it.

Kind regards,
Paul.




Hi Paul,

Firstly, please accept my apologies if you feel you haven’t received our usual high standard of customer care.

All parts are quality-checked before being shipped to our customers. The Perspex components are supplied with two layers of protective film, which in most cases keeps the finish fully protected and crystal clear during handling and transit. As you kindly mentioned, we also take great pride in how carefully our cases are packaged and shipped.

However, we don’t appear to have a customer named Paul in our recent orders that matches that purchase price. Is it possible the order may have been placed under a different name or reference.

Could you please email us referencing Trustpilot and provide your order number or the name the order was placed under so we can look into this for you and resolve the issue as quickly as possible?

Kind regards,

Sussan.

Classificada 5 em 5 estrelas

Disney Castle Case

Well worth the wait. Took little longer due to waiting for the connectors to ship in but kept me informed during process. The package was well protected and the assembly was straight forward. Well made and looks stunning

13 de março de 2026
Opinião espontânea
logótipo da Brixbox

Resposta da Brixbox

Hi rjhpunk, thank you for taking the time to leave your review, and a big thank you for being so understanding of the issue we had waiting for the connectors to arrive. 😊

Classificada 2 em 5 estrelas

Disappointed

The case once complete looks good but the whole experience to get there was nothing short of horrible. The case took nearly 8 weeks to arrive after stating it’ll be 2-5 weeks on the website. I had multiple unanswered emails until there was confirmation email saying there was no connector cubes. Another 2/3 weeks later it finally shipped. The case itself was incredibly hard to put together with none of the pieces fitting together and having to be smashed in due to the holes not being big enough. Even had to try sand down some pieces to make them fit due to lazy cutting of the plastics. Overall the experience was not at all what was expected for the premium price tag and most likely will not use the service again.

13 de março de 2026
Opinião espontânea
logótipo da Brixbox

Resposta da Brixbox

Hi Aiden,

I'm really sorry that you didn't experience our usual level of communication. As you mentioned, we did have an issue with an unexpected delay with the chrome cube connectors needed to assemble the display case.

While almost all components of our cases are manufactured here in the UK, these small parts are sourced externally. They were scheduled to arrive in plenty of time before we ran out, but where held u at the import office due to unforeseen paperwork issues, something we have not experienced before.

We did send an email to all the customers that this would affect but we still understand your frustration that the display case was delayed past the deadline.

This issues was rectified as soon as humanly possible, and procedures have been put in place to make sure it doesn’t happen again.

I have asked one of the manufacturing team to contact you on the matter of the difficult assembly of the display case, all of our parts are precision cut using cad drawings and we pride ourselves on the accuracy of all our displays so I’m concerned there may have been some other factors hindering what should have been an easy build.

Classificada 5 em 5 estrelas

The display looks great

The display looks great, especially with the amazing printed base and background. It was easy to assemble, and the customer service was excellent. Highly recommended.

25 de fevereiro de 2026
Opinião espontânea
logótipo da Brixbox

Resposta da Brixbox

Thank you Veronika for taking the time to leave such a lovely review. The printed elements really help take your set to the next level, so we're really pleased you loved them. 😊

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