Kelly Hall listened closely and identified the policy that best suited our needs. She explained everything thoroughly and in plain, non‑technical language. The whole process was completed quickly and... Ver mais
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Leia as opiniões dos outros
Not impressed by the on-line quote but very pleased by the service Laura offered, including cutting %600 off the original on-line quote. Will never use the on-line service again but will always ring... Ver mais
I needed insurance for an unoccupied house. I couldn t have been in better hands. Kelly Hall was professional andvery helpful in pulling together all the details required and found an insurer who cove... Ver mais
Sarah Mawson was just brilliant. We found ourself in an absolute pickle with our daughters travel insurance with less than 48 hours before the flight. She worked efficiently to find Em cover despite m... Ver mais
Informações sobre a empresa
Escrito pela empresa
Brunel Insurance for People is part of the Brunel Group, who act for over 15,000 personal, commercial and corporate clients throughout the UK, covering a wide spectrum of insurance and financial services. With 10 UK offices, we work nationally to ensure all clients receive personalised advice and excellent service. We are experts in insurance for people. We don’t have any automated phone services – instead, you will be connected to one of our UK-based colleagues who will be happy to provide a no-obligation quotation in minutes. Brunel only uses household names or world-leading insurers ensuring that not only do you have great prices but comfort that claims will get paid.
Informações de contacto
59/61 Oxford Street, BS23 1TR, Weston-super-Mare, Reino Unido
- 01934 643 400
- personallines@brunel-insurance.co.uk
- www.brunel-insurance.com
Sem histórico recente de solicitação de opiniões
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Não respondeu a opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Rachel has had to sort out a couple of…
Rachel has had to sort out a couple of tricky situations for me in the last few days.
Absolutely brilliant service and communication.
I don't know what l would have done without her help.
Broker worth its weight in gold!
Many thanks Rachel 👍
Excellent and prompt service
Rachel responds in a timely and efficient manner. Her manner is polite and friendly on the phone and and in writing.
Alice Hardcastle
Alice, who dealt with my travel policy was extremely helpful and guided me through the process with information I could understand
I would have no hesitation recommending or using your company again
Have had insurance for the past 2 years…
Have had insurance for the past 2 years and have always had an excellent experience when speaking with Rachael. Thank you.
Getting travel insurance was very difficult, as I have several medical conditions, I was turned down several times. Thanks to Katherine I was able to get travel insurance at a reasonable price.
I had been having trouble with getting travel insurance, and had been knocked back several times. I was feeling very low when I contacted Brunel Insurance, the person who answered the phone was very friendly and put me through to Katherine. Katherine was very friendly and professional, and said that she would do her best to find insurance for me. I immediately felt much better and that I might actually be able to go on my trips as planned. Katherine was able to find cover for both my trips and at a very reasonable price, which I was delighted with. I can’t praise Katherine highly enough for all her help and making me feel that I was not worthless. I will be definitely be using Katherine’s services when I next need travel insurance, and I would certainly recommend her to family and friends.
Holiday Medical Insurance
I was able to get holiday insurance for my parents with my mother having had an operation for a skin cancer. Alice who dealt with the quote was fantastic and gave some indicative costs for different scenarios as we were awaiting biopsy results. Once we received we called back up and Alice sorted the quote that day and we paid! We are all happy as the biopsy results were positive and my parents can now go on holiday with peace of mind with travel insurance. Will definitely use again 100%
Very friendly service.
Excellent and very responsive service…
Excellent and very responsive service from Rachael... always on the ball and chases me to do the things I need to... would recommend to anyone!
Speedy response
Speedy response, called me back as planned. Helpful
Rachael dealt with my change of vehicle…
Rachael dealt with my change of vehicle quickly and efficiently, and Brunel's phone system was a pleasure to use.... and actually answered by a person! No holding, no waiting. Excellent!
Very helpful friendly and efficient…
Very helpful friendly and efficient service, so nice to be able to talk to a real person rather than going through endless options.
Full Satisfaction!
The coinversations I had about the service offered in both the provsion of Energency Service and boat cover were well conducted by your staff did exactlynwhat Imm needed.
Simon took on the challenge of finding…
Simon took on the challenge of finding insurance for our boat in Greece which has multiple owners . He worked hard and came up with a policy that met the requirements when many others failed
A fantastic and quick service from…
A fantastic and quick service from Brunel today. The Personal Lines Account Handler, KC was so helpful, quick and efficient as well as sympathetic to my predicament. Your help today was excellent.
Highly recommend with 5 stars, would give six stars if available.
So, so helpful! Thank you!
I had a rather obscure query regarding our public liability insurance. Rachael went back to the insurers and found out exactly what we were covered for and what was not covered. She was so helpful and so positive as always! Thank you Rachael. This broker is highly recommended!
Always professional
Always professional, courteous and happy to help. I know my insurance needs are safe in their hands.
renewal of buildings & contents insurance
I spoke to Rachel to ask how much the renewal for our buildings & contents insurance; she immediately gave me cost and informed me that the paperwork was in the post. I rang again to query something and again she had the answer to hand. I have today paid and renewed insurance. As always Rachel was helpful and efficient.
My daughter has a rare disorder and I…
My daughter has a rare disorder and I was worried about having full travel cover . Phil was patient and thorough and friendly . Got the cover I needed simply and at a great price . Many thanks I would definitely recommend.
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