Ordering of the Manthorpe GL250-03 insulated loft hatch access door was quite simple. Good communication via email to confirm the order and how and when it would be delivered. No issues with delivery... Ver mais
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I don't buy much plastic although on this occasion I decided to give it ago and save some money. My job for the weekend was to fit some gutters to my large shed and to fit a waterbut. I was at fir... Ver mais
My second purchase from building plastics and I was very happy yet again with the service. The staff are polite and willing to help and not palm me off with something I dont need. When I made my first... Ver mais
My skirting was broken in transit, I emailed them and sent a picture, there customer services was excellent, I had a quick response back, and they are sending me a replacement ,I couldn't ask for a... Ver mais
Informações sobre a empresa
Escrito pela empresa
National Coverage throughout the UK using our own vehicles and specialist courier companies. 99.9% of the products are stocked ready for Same Day dispatch. Sign up to our special offer newsletter today and don't miss a bargain. Are you trade? Why not open up a trade account. Building Plastics (Wales) Ltd is a small but rapidly expanding family run business, founded in 2010 and re-branded in June 2014, operating out of our trade counter and warehouse in South Wales. Building Plastics supply Home Improvement products to the Trade and DIY, through their Trade counter and Online Store. We deliver all over the UK and Ireland using our own Vehicles and specialist courier services. Our mission is: To provide a service to the trade and public and to take advantage of the opportunities that exist for sales on the internet providing national coverage through-out the UK and Ireland. To perform for our customers the highest level of products supply services at fair and market competitive prices. To ensure the longevity of our company through repeat and referral business achieved by 100% customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes. To maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our suppliers and customers
Informações de contacto
Units 1-3, Block E, Penmaen Ind Estate, NP12 2DQ, Blackwood, Reino Unido
- 01495 781167
- vaughan@buildingplastics.co.uk
- www.buildingplasticsltd.co.uk
4,8
Excelente
115 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Fast and efficient delivery
Fast and efficient delivery, product is good quality and was well packaged. Would highly recommend.
2 de novembro de 2024
Great Service.
Always a very easy process to order online with Building Plastics Ltd and their products are very well priced with very speedy delivery times an all around excellent service provided.
28 de outubro de 2024
prompt service excellent product
25 de outubro de 2024
Great fast delivery
8 de outubro de 2024
Would give 0 if I could
Would give 0 if I could, zero customer service and a shambles of a company, avoid at all cost, Take no responsibility for their carrier and supply damaged product. Then they lie about their actions and are too cowardly to communicate. Just wasted a month of my life dealing with them and I would advise to stay clear. Response by supplier is utter nonsense, no storms on original dates, area undercover, bins are not used for refuse. Also no communication from courier for collection and I have the whole mail trail. Only time you had any abuse was after this review when you finally woke up. Funny how suddenly suppliers start communicating after a bad review....hmmm !
9 de setembro de 2024
Resposta da Building Plastics Wales Ltd
I am truly sorry you are not happy with the service provided to you when purchasing a product from our online store. I can see the issue started when you requested the courier to leave your product in the bin or next to the bin whilst in heavy rain and thunderstorms. The product packaging is carboard and when wet would cause damage to the inner product itself, it was also too large to fit in the bin and could possibly been taken away for disposal. Your confrontational approach, abuse and reluctance to respond to the courier regarding collection then delayed collection and replacement. It is likely that the 3 attempts of delivery contributed to the damage and a decision was made to issue an immediate refund instead of sending out a replacement because we could not meet your demands. I will take your comments on board and look to improve in the future.
Request a date
Request a date, it was delivery on time, product was well packed against damage, very pleased with service.
18 de agosto de 2024
Great quality plastics
Great quality trims and at a good price all delivered too.
Would definately use again when I need more.
9 de agosto de 2024
Fast despatch
Fast despatch only problem was the box was damaged, unsure if it was damaged at the supplier or in transit. Product wasn’t damaged though.
26 de julho de 2024
Very happy with overall service, thanks.
They had what is a relatively difficult fitting to get hold off in stock, and ready to be posted the same day. Also answered the phone quickly and dealt with my order efficiently.
23 de julho de 2024
The delivery was made over 2 days
The delivery was made over 2 days
2 parcels one day, final parcel next day wasn't made aware why
18 de julho de 2024
Excellent service
Had exactly what I needed which has been a bit difficult to find elsewhere. Very quick dispatch and delivery. All round excellent. Thanks.
23 de julho de 2024
The part I ordered was perfect and…
The part I ordered was perfect and arrived on time to do my job !
5stars
12 de julho de 2024
Very poor service
Very poor service. Plastic trims delivered with scratches.
26 de junho de 2024
Opinião espontânea
My product arrived fast
My product arrived fast. I have read reviews from ppl not recieving their products so I was a little worried, but in the end all went well.
The only improvement suggested is to give more visibility on the dispatch/delivery..
16 de junho de 2024
Very helpful customer services people…
Very helpful customer services people who kept me informed of the status of my delivery
6 de junho de 2024
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