Good customer service
Reached out for help and got a quick response. Sonja was very helpful and guided me through everything clearly.

Resposta da Bullwaves
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Bullwaves is a regulated multi-asset broker trusted by global customers across 100+ countries. Our platform delivers cutting-edge trading technology that enables new traders, professional traders, and financial institutions to navigate the financial markets with innovative tools, providing access to over 150 assets across Forex, Commodities, Indices, and Shares.
First Floor, First St Vincent Bank Ltd Building, James Street, Kingstown, São Vicente e Granadinas
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Reached out for help and got a quick response. Sonja was very helpful and guided me through everything clearly.

Resposta da Bullwaves
Started using Bullwaves recently and the platform feels smooth and easy to navigate. Good range of assets and tools, overall a solid trading experience.

Resposta da Bullwaves
The agent that handle my query did it in an efficient manner, and was super professional.

Resposta da Bullwaves
Bullwaves proved me wrong. I thought it was bad at first, but the smooth withdrawals make it the best broker for me.

Resposta da Bullwaves
However you have come across this broker, please stay away. It is the worst thing you can do for yourself. I dont even know how they even function and still are in business. They are a total scam. You will have nothing but stress with these people. They will call you and harass you. Some eastern europe girl probably ukraine or something. DONT DO IT. STAY AWAY
The credit bonus is something they will lure you with. But its not real credit. As soon as a trade is below your own balance, you will get stopped out. That means an open position with more than 5k credit and you only down 500 and you will get stopped if your own balance is only 400 left
3005201 my acc number

Resposta da Bullwaves
Bullwaves Global has been reliable so far. Everything works smoothly, and communication is clear. Sonja in support was extremely helpful and made the process much easier. Appreciate the quick assistance!
Ho richiesto il prelievo il 14 ottobre ma a distanza di 1 mese non ho ancora ricevuto alcun tipo di rimborso, li ho contattati sul loro support ma mi contiamo a dire di aspettare sconsiglio questo broker

Resposta da Bullwaves
Very rarely write reviews but I think trustpilot should introduce a 0 star buttons just for these jokers.
My deposit from 3 weeks ago has somehow gone 'missing' - 15 live chat conversations, 3 raised tickets and 6 emails later i'm still being told i will be contacted once it has been resolved.
Please do not give your money to them - scam artists of the highest order who do not know the meaning of the words customer and service.

Resposta da Bullwaves
Sent money over to be added to my account. Yet they have said it will be added when recived. My bank has confirmed it has been sent and recived buy them. All they say is they will open a ticket and get the accounts to look into this. Yet nothing has happened i wait 48 hr and again nothing happens. They just say i have to wait !!!!

Resposta da Bullwaves
I had a very negative experience. After trading for about a month they blocked my account and claimed I was trading aggressively, I've asked them multiple times to provide exact details they have ignored me, customer service keeps delaying and avoiding responsibility and haven't been able to access my profits since. Beware they are not properly regulated.

Resposta da Bullwaves
Dear Bullwaves Team,
My name is Ayoub, my account is 1205224. I hope this message finds you well. I am following up on my recent payout request for which I received a response indicating the use of grid trading. As mentioned previously by email, I would like to clarify that I have not employed such strategies, and the position IDs referenced in your message do not correspond to my account or appear in my dashboard records.
I kindly ask you to review this matter once again, as I am confident there must be a misunderstanding. I remain available to provide any additional information or clarification that may assist in resolving this issue.
Thank you in advance for your attention to this matter and I look forward to your reply.
Best regards,

Resposta da Bullwaves
They just blocked and vanished all my profits. Accusing of hedging and short term trades with big lot (0.3), but since when scalping is prohibited? Even hedging is just a strategy to reduce risk, not removing it entirely. They are a scam project once you become profitable (which I did after 3 weeks). They accused me of not taking enough market exposure, but I risked so much that I went into drawdown 2 times (or margin call how they call). Run away from this scam. Maybe having a better spread does not mean fair trading for retail. WORST BROKER!

Resposta da Bullwaves
So like i bought a funded acc early july 5 ish 2025 100k right doing everything perfect staying above the draw down following their specific rules
I made about 900 in profits - commission of 400 its what
ever
Just remember ive inputed 48 trades the whole of july some ups some down its what ever
On like july 31
They email me a image data of my profile saying i done 0 trades and its classified as inactive acc yeah wtf ik
My mt5 acc has proof pictures of trades on 100k acc they provided to me that i used to log in
I made my way to make a ticket on the 3third i complied to them all confused asf they told me to wait i wait the following tuesday they informed me of the reason but i didnt accept it reasoning being becouse thats not my error
It was technical error either on their side of computed part or data syncing with my mt5 acc for not even configuring the data
Like prier to all this right i spoke to someone and let them know hey the data is not like showing why is that next thing ya know he was ooh here it is i see youre in an active open trade
Hmmm how did that person see it but the rest didn’t confusing
Kinda sketchy scummy if you ask me felt like a robbery if ya ask me
All i ask for them is for
Accountability for a faulty system,
• Restoration (or fair replacement) of a paid, active evaluation/funded account,
• Protection from system-side errors affecting your results.
Fix their wrong doing just to keep a loyal costumer
Further more i got suggested by these people but not gonna put them on blast really popular sadly ive got into a awful dreadfull experience
End note
Still in the works of seeing the out come what the final verdict will be since 1st august i didnt trade put on a hall so rn its 6th 2nd day of waiting for a reply for the email and ill update here
If they reinstate everything make amends then ill suggest them if not then just dont go through the headache with these
As of 6 august the re instated the ac lc i got full acces for data sync is still not working at all and they flag their error as 1 error which i agree ti dis agree but hey i got the acc on my dashboard back to say the lease

Resposta da Bullwaves
A scam - stay away!
They will send you different websites and links with my.bullwaves and whatever but I would suggest that you stay away from this broker.
Definitely the worst experience.
You cannot withdraw your funds and the bonuses are fake.

Resposta da Bullwaves
As other customers have mentioned, I was unable to withdraw my funds. Looks like a scam to be honest.
Dozens of emails and back and forth with support no luck. Stay away. Never resolved support request: TT123267

Resposta da Bullwaves
Today is 2nd May 2025.
I will be putting a negative review everyday until I receive my money.
On 2nd February 2025, I deposited $10,000 USD.
On 9th April 2025, I submitted a withdrawal request of $2,213.08 USD. The funds came into my Australian Bank Account within 5 business days as per Bullwaves T&C. Thank you for this.
On 17th April 2025, I made a lot of money and have decided to cash it all out. I submitted a withdrawal request of $33,491.50 USD.
I understand there was Easter Friday and Easter Monday so I waited until 29th April 2025. I have not received the money and it is still showing as "pending".
I raised an issue on 29th April and was told it is being reviewed by compliance.
I raised an issue again on 30th April - they said be patient.
I raised it on 1st May - they said someone will message me that day. No email received.
Today is 2nd May - I've decided to leave this review.
My account number is 915559.
I've spoken to their chat team - Peter, Pearl and Tawida. They didn't provide much support except "raised a ticket". There's no one I can talk to.
I have emailed compliance@... and support@... No response from them.
Ticket ID: Z23OAM - 1st May
Ticket ID: ZJLAE1 - 30th April
To the Bullwaves Team - Please pay me my money otherwise I'll be posting negative review everyday.

Resposta da Bullwaves
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