Busy Bees Nurseries - Busy Bees at Epsom Opiniões 

7
TrustScore: 4 em 5

3,8

12 The Parade, KT18 5DH Epsom, Surrey, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing team and amazing space, they’re always up to loads of activity’s and send regular updates on the app. Their team are so friendly warm and welcoming. I chose them because I love their garden an... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Please do your research before sending your baby here and follow your instincts! In 2024, my 1 year old baby girl was treated so badly at BusyBee Epsom. My child was collected with a dummy in her mout... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I not only work here as a room manager. My daughter attends here also she has shown amazing development and I believe it’s down to the staff. They do fantastic observations and are patient and kind. M... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Here’s a polished Google review you can use: My daughter has been attending Busy Bees since January 2024, and as a Sri Lankan family, we truly appreciate their strong values in inclusion, diversi... Ver mais


Informações sobre a empresa

  1. Ensino pré-escola
  2. Creche/infantário
  3. Infantário
  4. Viveiro de plantas
  5. Pré-escola

Sobre Busy Bees Nurseries - Busy Bees at Epsom

Escrito pela empresa

Busy Bees Nurseries is the UK's leading childcare and nursery provider with 390+ exceptional nurseries across the UK and Ireland.

Founded in 1983, we've always believed in giving children the best start in life. We go beyond Government standards to provide your child with a range of diverse experiences and activities to support them on their learning journey - offering rich learning opportunities and warm, caring environments that parents and children love.

With 40 years of experience guiding our understanding of what children and families want, we remain committed to providing children with the best start in life and look forward to welcoming children and parents to experience the Busy Bees difference with a nurturing and supportive environment fit for generations to come.


Informações de contacto

  • 12 The Parade, KT18 5DH, Epsom, Surrey, Reino Unido

  • 01372745905

3,8

Bom

TrustScore: 4 em 5

7 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 40% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(7)

557 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing team and amazing space

Amazing team and amazing space, they’re always up to loads of activity’s and send regular updates on the app. Their team are so friendly warm and welcoming. I chose them because I love their garden and I’m so glad I did. They really have treated us like family and have gone above and beyond.

14 de setembro de 2026
logótipo da Busy Bees Nurseries - Busy Bees at Epsom

Resposta da Busy Bees Nurseries - Busy Bees at Epsom

Thank you for taking the time to share your feedback. We're really pleased to hear that you had a positive experience with us. Providing children with the best start in life is of paramount importance to Busy Bees, and we appreciate you placing your trust in us. Kind regards Busy Bees.

Classificada 1 em 5 estrelas

Think twice and do your research!

Please do your research before sending your baby here and follow your instincts! In 2024, my 1 year old baby girl was treated so badly at BusyBee Epsom. My child was collected with a dummy in her mouth and when we got home and took out her dummy, she had an open wound injury to her upper lip with swelling and her vest was stained with dried blood. I wasn't informed of her injury whilst I was at work or at collection as no incident report was made, despite both manager and assistant manager being on duty at that time of day. I called the manager immediately and she told me a bunch of nothing and kept apologising saying she would find out more information. My daughter was taken to A&E and had a confirmed concussion with projectile vomiting. Absolutely disgusting behaviour and lack of empathy from the assistant manager Shannon at that time. Apparently the staff member Zainab working with my daughter "forgot to report the incident" after my daughter fell face first on the garden floor. I reported it to ofsted and got a refund for the month cost I paid as I didn't take my child back there again. This place can't be trusted, it makes me nauseous every time I walk past it.

1 de setembro de 2026
Opinião espontânea
logótipo da Busy Bees Nurseries - Busy Bees at Epsom

Resposta da Busy Bees Nurseries - Busy Bees at Epsom

Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We take all concerns seriously and would welcome the opportunity to speak with you directly to better understand what happened and discuss your experience. Please contact us at customercare@busybees.com at your convenience. Busy Bees

Classificada 5 em 5 estrelas

The staff are lovely and great

The staff are lovely and great. Made our child comfortable especially after challenging time for the child to settle. They really supported us.
Kudos to everyone

17 de agosto de 2026
logótipo da Busy Bees Nurseries - Busy Bees at Epsom

Resposta da Busy Bees Nurseries - Busy Bees at Epsom

Thank you for taking the time to share your feedback. We're really pleased to hear that you had a positive experience with us. Providing children with the best start in life is of paramount importance to Busy Bees, and we appreciate you placing your trust in us. Kind regards Busy Bees.

Classificada 5 em 5 estrelas

Inclusion of foreign nationals

Here’s a polished Google review you can use:

My daughter has been attending Busy Bees since January 2024, and as a Sri Lankan family, we truly appreciate their strong values in inclusion, diversity, and respect towards parents.
When she first joined, she was not a very confident speaker, but the teachers supported and encouraged her so much. Over time, she has grown in confidence, started communicating better, and made lovely friends.
The staff are very caring, attentive, and genuinely invested in the children’s development. We are very happy with the nurturing environment they provide and would highly recommend Busy Bees to other families.

26 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I not only work here, my daughter attends here too.

I not only work here as a room manager. My daughter attends here also she has shown amazing development and I believe it’s down to the staff. They do fantastic observations and are patient and kind. My daughter is very clever and it’s with thier support these changes have happened. I’m very grateful. Thank you ☺️

2 de março de 2026
logótipo da Busy Bees Nurseries - Busy Bees at Epsom

Resposta da Busy Bees Nurseries - Busy Bees at Epsom

Dear Rachel, thank you for taking the time to review Busy Bees Nursery at Epsom. We are thrilled with the review score that you have left us. Thank you for being part of the Busy Bees family. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees

Classificada 5 em 5 estrelas

Great staff

So far my daughter loves coming to Busy Bees in Epsom. She has become quite close to her room staff and enjoys her 2 days with them.

12 de março de 2025
logótipo da Busy Bees Nurseries - Busy Bees at Epsom

Resposta da Busy Bees Nurseries - Busy Bees at Epsom

Dear Michelina Colucci, thank you for taking the time to review Busy Bees at Epsom. We are really pleased to hear about your positive experience at nursery and very much appreciate having you as part of the Busy Bees family. We’re grateful for your trust and the opportunity to provide your child with the best start in life. Best wishes, Busy Bees

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