Buzz Supplies Ltd Opiniões 

2533
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Spotted item on line. Tried to order but had an issue so made a call and was dealt with promptly and efficiently. Had a call back re delivery and installation. Item delivered on time and delivery peop... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I found Buzz on a search engine after looking for 6 viterous rice bowls. Well priced so placed my order. A few days later it was dispatched and I received tracking updates. Arrived as expected excep... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Bought a Thermapen digital thermometer from Buzz; very good quality and excellent price. Easy to understand and use and, judging by the results, seems to be accurate. Arrived well packed and undamaged... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I rarely do reviews because 9 times out of 10 you order, it’s delivered and it’s what you ordered. This should be normal. And sure enough I ordered, it was delivered and it was what I ordered. Howev... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de equipamento para restaurantes

Informação fornecida por diversas fontes externas

Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(2533)

380 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great quality and value for money

I was looking for glasses, tankards and wine, for engraving onto. The ones at Buzz Supplies are excellent. Great quality and excellent value. The online purchase system was user friendly and the delivery time was good

24 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi
Good morning
Many thanks for confirming the website ordering and products are excellent.
Kind regards

Classificada 5 em 5 estrelas

Ordered a janitor trolley for work.

Ordered a janitor trolley for work.
Communication great, arrived quick.
Easy to assemble, really sturdy and very pleased with my purchase.
Will use this company again.😊

24 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Mandy
Good morning
Thank you for confirming the product and our service was great and look forward in your continued business.
Kind regards

Classificada 5 em 5 estrelas

Great company

Hi, I am a returning customer.. bought more cups from Buzz catering, they were good quality cups as previously purchased.. unfortunately during transit 4 cups were broken even though the packaging was extremely good. I called to explain the situation and spoke to a very helpful member of staff. I had 4 new cups delivered in the same week.. impressive.. so this company comes highly recommended by me.

21 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Lynn
Good morning
Please accept our apologies for the damaged delivery but thank you for confirming these were replaced quickly.
Kind regards

Classificada 5 em 5 estrelas

I can only praise this company

I can only praise this company. I purchased goods which came very promptly and they were made to a high standard but I was one missing. Got straight on the phone and spoke with a lovely lady called Jo who very kindly sorted the problem straight away. In fact she sent an email to their suppliers during our conversation, and within 2 days my missing product had arrived. I just can’t praise them enough. My problem was a tiny problem as I am an independent buyer not a business but no problem was too small for Jo. She was very helpful and polite offering impeccable customer service. Thank you.

25 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Denise
Good morning
Please accept our apologies for the missing product, but thank you for confirming this was sorted quickly.
Kind regards

Classificada 5 em 5 estrelas

Great Service and Support

It was great to be able to just talk to someone and get the right product for us. We purchased a commercial dishwasher at a price a lot lower than the models official website. It arrived well packaged and in time for us to get going quickly. Excellent service!

14 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Martin
Good morning
Many thanks for confirming your order was deliveries quickly and our prices and service were excellent.
Kind regards

Classificada 2 em 5 estrelas

Delayed delivery and incorrect order.....

This was my first order with Buzz after being forwarded their details by a friend. The order was late arriving and missed the event I needed the items for and when it did arrive one item was incorrect. I received a prompt response from them after notifying them of the error however I was offered a refund and no offer of the correct item being dispatched.
I am about to kit out a kitchen in community facility and this experience hasn't given me any confidence that Buzz are the suppliers that can be relied upon.

20 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Linda
Good morning
Please accept our apologies for the delay with your order. I can confirm that if the product was delayed we would offer the refund so that you do not have to wait further.
We do try to replace the order if incorrectly sent.
Kind regards

Classificada 5 em 5 estrelas

Best price, quick delivery

Had the product I needed at the best price I could find. The order process was straightforward and the items were delivered next day.

16 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Trev
Good morning
Many thanks for your review and confirming the order process and prices were good.
Kind regards

Classificada 4 em 5 estrelas

Recently had to return some items to…

Recently had to return some items to Buzz Catering, I dealt with a very helpful woman called Jo Elliot who arranged and organised whole process!
It was easy with no stress.
Well Done Jo

13 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi
Good morning
Many thanks for your review and confirming the return process was easy.
Kind regards

Classificada 5 em 5 estrelas

Very happy customer

Straight forward ordering process and cutlery arrived quickly and as expected. Excellent price.
Very happy customer.

21 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Pam
Good morning
Many thanks for your review pleased you are happy.
Kind regards

Classificada 5 em 5 estrelas

Super products

Super products, beautifully packed and delivered in a timely fashion, what more do you need.
I would definitely recommend this company, thanks

21 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Stu
Good morning
Many thanks for your review.
Kind regards

Classificada 3 em 5 estrelas

its okay easy to order but a bit slow…

its okay easy to order but a bit slow on deliveries

14 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Julie
Good morning
Many thanks for your review please accept our apologies of there has been any delay's with your order.
Kind regards

Classificada 5 em 5 estrelas

Great experience with Buzz Supplies

Great experience with Buzz Supplies. Firstly they have a great range of affordable products. Ordering was a smooth process, was offered free delivery and it came speedy. I ordered again. One of their items were out of stock, gave them a ring and they accurately told me when it’ll be in stock. They accidentally gave me the wrong item. I emailed them, they responded very quickly. Cut out the time of sending the item back and sent me the correct item. Now this is by far the best customer experience I’ve received. From online shopping, on call and over email. They have earned themselves a loyal customer. Special thanks to Lucy !

15 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi
Good morning
Many thanks for your review and please accept our apologies for the incorrect delivery but thank you for confirm this was dealt with quickly.
Look forward to your continued business.
Kind regards

Classificada 5 em 5 estrelas

Great tea pots

Ordered a selection of tea pots, easy to order, great price, fast delivery.

14 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Anne
Good morning
Many thanks for your review.
Kind regards

Classificada 1 em 5 estrelas

Delays in dispatching

Delays in dispatching, delays delivering by dhl after dispatching. 10 days after ordering and three phone calls to customer service I’m still waiting for my item.

9 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Vladimir
Good morning
Please accept our apologies for the delay with your order, if you email sales@buzzsupplies.co.uk with your order number we can investigate this further for you.
Kind regards

Classificada 5 em 5 estrelas

Very well packaged up and arrived…

Very well packaged up and arrived promptly. Unfortunately I ordered the wrong size of knife so am giving it away to the hostess I am having dinner with
tonight !

16 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Christine
Good morning
Many thanks for your review and confirming arrived promptly.
Kind regards

Classificada 5 em 5 estrelas

Good Online Retailer

Easy online transaction and good prices with relatively quick delivery to a remote part of the West of Scotland.

15 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi
Good morning
Many thanks for your review pleased to hear the transaction and prices are good.
Kind regards

Classificada 5 em 5 estrelas

Excellent service

Excellent service. Needed to replace some dinner knives from a cutlery set. Easy to order and fast despatch and delivery. Thank you Buzz.

11 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Jill
Good morning
Many thanks for confirming your order was easy and fast.
Kind regards

Classificada 4 em 5 estrelas

Great products

Great products, just a little disappointed in delivery time / updates. Would order from them again.

18 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Karen
Good morning
Many thanks for confirming the products are great and please accept our apologies for any delay's.
Kind regards

Classificada 1 em 5 estrelas

Incorrect lead times… arrogant customer services

Ordered items on a Saturday with a 3-5 day delivery lead time. Called to check on status to be told estimated delivery is 9 days after order. They also stated the 3-5 days quoted are actually business days. If that is the case - just state that on your lead times! Arrogant customer services. Take it or leave it attitude. If I could leave zero stars I would.

15 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi
Good morning
Please accept our apologies with the delay of your order, I can confirm that if you place your order online it will state a estimated delivery date before you go to the checkout, but again please accept our apologies if this was delayed further.
Kind regards

Classificada 1 em 5 estrelas

So disappointed with this company

So disappointed with this company
I ordered a six pack of cups. Still hadn’t received an email a week after ordering to say they had been posted. So I emailed the company who said sorry an issue with supplies however I did get an email that same afternoon saying your parcel has been sent out, may be a coincidence.
I received the cups few days later damaged exterior box and broken cup inside. I took a photo and emailed to the company. Their response was we cannot send you another cup as we can’t split orders so I wouldn’t have a full set now and they would return the money for one cup.
Cups are nice enough but service was very bad.

13 de abril de 2026
Opinião espontânea
logótipo da Buzz Supplies Ltd

Resposta da Buzz Supplies Ltd

Hi Paul
Good morning
Please accept our apologies for the delay and damaged delivery. Unfortunately we cannot split the boxes that they are supplied in from the manufacturer. If you have any for issues please email sales@buzzsupplies.co.uk and we can investigate for you.
Kind regards

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