Spotted item on line. Tried to order but had an issue so made a call and was dealt with promptly and efficiently. Had a call back re delivery and installation. Item delivered on time and delivery peop... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Spotted item on line. Tried to order but had an issue so made a call and was dealt with promptly and efficiently. Had a call back re delivery and installation. Item delivered on time and delivery peop... Ver mais
A empresa respondeu
I found Buzz on a search engine after looking for 6 viterous rice bowls. Well priced so placed my order. A few days later it was dispatched and I received tracking updates. Arrived as expected excep... Ver mais
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Bought a Thermapen digital thermometer from Buzz; very good quality and excellent price. Easy to understand and use and, judging by the results, seems to be accurate. Arrived well packed and undamaged... Ver mais
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I rarely do reviews because 9 times out of 10 you order, it’s delivered and it’s what you ordered. This should be normal. And sure enough I ordered, it was delivered and it was what I ordered. Howev... Ver mais
A empresa respondeu
Buzz Catering Supplies are a well established company supplying commercial catering equipment and supplies to the entertainment, restaurant and hospitality industry. With a large distribution centre & central offices located in Bishops Stortford, Hertfordshire, and extensive customer services such as a servicing department, 24 hour support hotline, a cash and carry, massive showroom and more, Buzz Catering Supplies truly is the "one-stop-shop" for everything catering. Built through years of good service, top quality products and our "Lowest Price Promise", we have been able to grow into one of the largest independent suppliers to the trade, with an impressive list of Pub Groups, Hotels, Clubs and Restaurant chains that have used us for many years. With over 11,000 customers, Buzz Catering Supplies has been in operation for over 30 years consistently providing the best quality catering products at prices you can afford.
Unit F Woodside Industrial Estate, CM23 5RG, Bishop's Stortford, Reino Unido
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I was looking for glasses, tankards and wine, for engraving onto. The ones at Buzz Supplies are excellent. Great quality and excellent value. The online purchase system was user friendly and the delivery time was good

Resposta da Buzz Supplies Ltd
Ordered a janitor trolley for work.
Communication great, arrived quick.
Easy to assemble, really sturdy and very pleased with my purchase.
Will use this company again.😊

Resposta da Buzz Supplies Ltd
Hi, I am a returning customer.. bought more cups from Buzz catering, they were good quality cups as previously purchased.. unfortunately during transit 4 cups were broken even though the packaging was extremely good. I called to explain the situation and spoke to a very helpful member of staff. I had 4 new cups delivered in the same week.. impressive.. so this company comes highly recommended by me.

Resposta da Buzz Supplies Ltd
I can only praise this company. I purchased goods which came very promptly and they were made to a high standard but I was one missing. Got straight on the phone and spoke with a lovely lady called Jo who very kindly sorted the problem straight away. In fact she sent an email to their suppliers during our conversation, and within 2 days my missing product had arrived. I just can’t praise them enough. My problem was a tiny problem as I am an independent buyer not a business but no problem was too small for Jo. She was very helpful and polite offering impeccable customer service. Thank you.

Resposta da Buzz Supplies Ltd
It was great to be able to just talk to someone and get the right product for us. We purchased a commercial dishwasher at a price a lot lower than the models official website. It arrived well packaged and in time for us to get going quickly. Excellent service!

Resposta da Buzz Supplies Ltd
This was my first order with Buzz after being forwarded their details by a friend. The order was late arriving and missed the event I needed the items for and when it did arrive one item was incorrect. I received a prompt response from them after notifying them of the error however I was offered a refund and no offer of the correct item being dispatched.
I am about to kit out a kitchen in community facility and this experience hasn't given me any confidence that Buzz are the suppliers that can be relied upon.

Resposta da Buzz Supplies Ltd
Had the product I needed at the best price I could find. The order process was straightforward and the items were delivered next day.

Resposta da Buzz Supplies Ltd
Recently had to return some items to Buzz Catering, I dealt with a very helpful woman called Jo Elliot who arranged and organised whole process!
It was easy with no stress.
Well Done Jo

Resposta da Buzz Supplies Ltd
Straight forward ordering process and cutlery arrived quickly and as expected. Excellent price.
Very happy customer.

Resposta da Buzz Supplies Ltd
Super products, beautifully packed and delivered in a timely fashion, what more do you need.
I would definitely recommend this company, thanks

Resposta da Buzz Supplies Ltd
its okay easy to order but a bit slow on deliveries

Resposta da Buzz Supplies Ltd
Great experience with Buzz Supplies. Firstly they have a great range of affordable products. Ordering was a smooth process, was offered free delivery and it came speedy. I ordered again. One of their items were out of stock, gave them a ring and they accurately told me when it’ll be in stock. They accidentally gave me the wrong item. I emailed them, they responded very quickly. Cut out the time of sending the item back and sent me the correct item. Now this is by far the best customer experience I’ve received. From online shopping, on call and over email. They have earned themselves a loyal customer. Special thanks to Lucy !

Resposta da Buzz Supplies Ltd
Ordered a selection of tea pots, easy to order, great price, fast delivery.

Resposta da Buzz Supplies Ltd
Delays in dispatching, delays delivering by dhl after dispatching. 10 days after ordering and three phone calls to customer service I’m still waiting for my item.

Resposta da Buzz Supplies Ltd
Very well packaged up and arrived promptly. Unfortunately I ordered the wrong size of knife so am giving it away to the hostess I am having dinner with
tonight !

Resposta da Buzz Supplies Ltd
Easy online transaction and good prices with relatively quick delivery to a remote part of the West of Scotland.

Resposta da Buzz Supplies Ltd
Excellent service. Needed to replace some dinner knives from a cutlery set. Easy to order and fast despatch and delivery. Thank you Buzz.

Resposta da Buzz Supplies Ltd
Great products, just a little disappointed in delivery time / updates. Would order from them again.

Resposta da Buzz Supplies Ltd
Ordered items on a Saturday with a 3-5 day delivery lead time. Called to check on status to be told estimated delivery is 9 days after order. They also stated the 3-5 days quoted are actually business days. If that is the case - just state that on your lead times! Arrogant customer services. Take it or leave it attitude. If I could leave zero stars I would.

Resposta da Buzz Supplies Ltd
So disappointed with this company
I ordered a six pack of cups. Still hadn’t received an email a week after ordering to say they had been posted. So I emailed the company who said sorry an issue with supplies however I did get an email that same afternoon saying your parcel has been sent out, may be a coincidence.
I received the cups few days later damaged exterior box and broken cup inside. I took a photo and emailed to the company. Their response was we cannot send you another cup as we can’t split orders so I wouldn’t have a full set now and they would return the money for one cup.
Cups are nice enough but service was very bad.

Resposta da Buzz Supplies Ltd
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