BVG Automotive Opiniões 

190
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Highly recommend BVG Automotive! I picked up a 2016 Hyundai i10 recently and couldn't be happier. The vehicle condition was spotless and 100% accurate to the advert. Sayeed handled our purchase ex... Ver mais

Classificada 5 em 5 estrelas

Sold my car through carwow cash came to inspect the car was really nice guy checked did a full inspection then went on test drive all went well money straight to my account would 100 percent recommend... Ver mais

Classificada 5 em 5 estrelas

We went to BVG to see a Mercedes C class .Amin the sales executive was attentive and knowledgeable without being " pushy " in any way . He explained everything clearly and we were delighted at how sp... Ver mais

Classificada 5 em 5 estrelas

We bought a zest yellow Kia Stonic from BVG, had it delivered without any fuss, car was as described and in the condition stated. Dealt with Jay initially and then Shah. Both very courteous and prompt... Ver mais

Informações sobre a empresa

  1. Concessionário auto
  2. também em
  3. Concessionário de carros usados
  4. Concessionário de veículos motorizados
  5. Mercado Auto

Escrito pela empresa

BVG Automotive specialises in the sale of premium used vehicles. Our stock-list comprises of hatchbacks, saloons, MPV's, SUV's and small vans. Operating from our fantastic indoor showroom based in Oldham, North Manchester, we offer a customer focused, no pressure, completely hassle-free car buying experience. With over 25 years in the Automotive industry we understand the importance of providing an exceptional level of customer service matched with competitively priced cars.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

190 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 78% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(190)

177 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 5 em 5 estrelas

Tony came to inspect my car

Tony came to inspect my car. He was on time and good communication. Would recommend the service.

31 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Hi Calum, we appreciate the review. It’s great to hear that Tony was on time and kept the lines of communication open. Thank you for using our service!

Classificada 5 em 5 estrelas

Professional and friendly

Tony was very professional and friendly, and everything went smoothly. Highly recommended.

28 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Hi Sonia, thank you for the kind words! We’re happy to hear Tony made the process smooth and friendly for you. We really appreciate the high recommendation!

Classificada 5 em 5 estrelas

Tony collected the car promptly

Tony collected the car promptly, no issues and transferred find immediately. Tony is a honest and professional guy would be great to do business with him again. Thank you

27 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Hi Manpreet, thank you for such a great review! We’re glad Tony was able to get the car collected promptly and the funds transferred immediately. We look forward to doing business with you again in the future

Classificada 1 em 5 estrelas

Stay well clear of this company

Stay well clear of this company. Really nice until something goes wrong and don’t want to pay for a genuine repair.

Bought a vehicle in August and had a fault come on auto gearbox that left me stranded pulling out on a roundabout. I had the fault codes read before i Had to take it back to them under warranty because I couldn’t find a garage that would do the work under there warranty package. After receiving the car back they told me it had a gearbox software update and should be ok. Jump to December and the exact same issue and exact same fault code but there now saying it’s wear and tear and get an independent company to check it. Why should I have to pay for something that was there under warranty period.

Cars been sat now for 3 week as dangerous to drive

Hi Alex

In response to below I think you have been misinformed as it hasn’t been 7 month it was 6 month dated 24/1/26 which was reported 3 week before this date so why should I pay for an independent report. The exact same fault code as previous but obviously your taking it to a garage that hasn’t got experience in this complex gearbox and still not received invoices for work that was meant to have been carried out.

25 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Dear Shaun,

We feel it’s important to clarify the facts here so both you, and anyone else reading this review, fully understands the situation.

When you first reported an intermittent gearbox issue, we brought the vehicle back to us, arranged diagnostics, and carried out extensive testing, including long motorway journeys. At that time, there was no permanent fault present, no active warning lights, and the vehicle drove correctly. A stored fault code was cleared and the vehicle was returned to you in good faith.

Several months later, after further use of the vehicle and outside the warranty period, a further issue was raised. At this stage, a basic diagnostic readout was provided. For clarity, a diagnostic readout simply displays fault codes, it is not an inspection report, does not identify root cause, and cannot confirm whether an issue is related, coincidental, or entirely different, nor whether it existed at the point of sale.

This is why we requested an independent engineer’s inspection report from a recognised inspection body such as DEKRA, IVIS, ACE (Automotive Consulting Engineers), or SCOTIA. These organisations physically inspect the vehicle and produce a professional, independent report that assesses the fault in detail and confirms whether it was present or developing at the point of sale. Their reports are routinely relied upon by finance companies, insurers, and courts.

To date, no such independent inspection report has been provided. Without this evidence, the issue must be treated as wear and tear, and we cannot accept liability for repairs that arise months later.

To suggest that we “don’t want to pay for a genuine repair” is therefore incorrect. We have acted reasonably, transparently, and in line with industry standards at every stage. We cannot accept responsibility for issues that arise months later without independent evidence, as this would be unfair and unsustainable for any dealer.

We stand by our actions and our record. The vast majority of our customers recognise the level of care and professionalism we provide, which is reflected in our 2000+ 5 Star reviews.


Kind regards,
Alex (Customer Service Manager)
BVG Automotive

Classificada 5 em 5 estrelas

Sold my car to BVG today and Tony…

Sold my car to BVG today and Tony collected. Very professional, instant payment. Would be happy to use again. Thank you.

23 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Hi Alix, thank you for the feedback! We’re glad Tony made the process professional and that the instant payment gave you peace of mind. We look forward to working with you again in the future

Classificada 5 em 5 estrelas

kassh

kassh
pleasure dealing with Kassh, he was on time polite, and offered guidance going forward. he made the selling of my late husbands car easy for me. thank you

22 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Dear Cindy, thank you so much for sharing your experience. We are incredibly touched to hear that Kassh was able to provide the guidance and kindness needed to make a difficult situation a little easier for you. We’ll be sure to pass your thanks along to him

Classificada 5 em 5 estrelas

The transaction was smooth and…

The transaction was smooth and stress-free, thanks to Jay's attention to detail and transparent communication. If you’re considering selling your car, I highly recommend BVG Automotive, and make sure to ask for Jay—he’s the best!

21 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Hi Pavneet, thank you for the glowing recommendation! Jay is a valued member of our team, and we’re thrilled his attention to detail and transparency made your sale stress-free.

Classificada 5 em 5 estrelas

Tony came to collect car inspection…

Tony came to collect car inspection completed and smooth process happy with service

19 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Hi Katie, thank you for choosing BVG Automotive! We’re glad Tony made the inspection and collection process smooth for you. Happy to hear you were pleased with the service.

Classificada 5 em 5 estrelas

Excellent service from Jay

Excellent service from Jay. Checked the car thoroughly but a swift and friendly handover.

17 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Thanks, Martyn! We appreciate you highlighting Jay’s thorough yet swift approach. We aim for that perfect balance of professional and friendly, and it sounds like Jay nailed it.

Classificada 5 em 5 estrelas

First time with big had amazing…

First time with big had amazing experience very happy with their assessor who done a amazing and honest job

16 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Hi there, thank you for sharing your experience with us! We are so glad your first time working with us was an amazing one. We take pride in our honest assessments and are happy you were pleased with the results

Classificada 1 em 5 estrelas

Unprofessional

Unprofessional, no gratitude to offer even a glass of water, it’s like a workshop, or a garage everyone rushing, if you don’t want to buy here is the jar door

5 de maio de 2025
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Hello Ibrar,

Sorry to hear you felt this way about your visit.

We do aim to be welcoming to everyone who comes through our doors, and while we’re not a traditional “lounge-style” showroom, we are a busy working dealership, we absolutely never intend for anyone to feel rushed or unwelcome.

On busy days the team can be fully focused on appointments and vehicle preparation, but hospitality is still something we value, including simple things like offering a drink when possible, so we’ll certainly take your comments on board.

We appreciate all feedback, even when it’s critical, as it helps us improve the experience we provide.

Kind regards,
BVG Automotive Team

Classificada 5 em 5 estrelas

Ali was sufficient in his work and went…

Ali was sufficient in his work and went about everything and explained himself really well, great doing business with them and would highly recommend them in the future.

15 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Hi Darren, thank you! We’re glad Ali explained everything so well and made it easy to do business. We look forward to working with you again

Classificada 5 em 5 estrelas

Amazing dealership great service kasah…

Amazing dealership great service kasah was amazing with what he do. Also gave me extra info about my other car which will help me in future. Five stars for everything

15 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Thanks Kevin! We’re glad Kassh could help with the extra info on your other vehicle too—we like to go above and beyond whenever we can.

Classificada 5 em 5 estrelas

Bvg automotive

Bvg was great to deal with Kassh was a good guy with his knowledge and being honest about everything. Good service and communication skills very happy with everything

14 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Hi Raymond, thank you for the feedback. It's great to hear that Kassh’s knowledge and honesty made for a smooth experience. We appreciate your business.

Classificada 5 em 5 estrelas

An amazing selling experience thanks to Kassh

Had a visit from Kassh on behalf of BVG today and he was nothing short of amazing. This is the second time I have dealt with BVG and Kassh has been present on both occasions. Arrived when he said he would and ran through the process in a precise and helpful manner. By far the best experience I've had when it comes to selling a car. No hassle, very honest and true in all of his checks and absolutely thorough approach. Kassh truly goes out of his way for the customer and he is an absolute credit to BVG. Couldn't recommend him enough. Absolute pleasure to deal with! Thank you so much.

13 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Hi Waqas, thank you for being a returning customer! We are so proud to have Kassh on our team; hearing that he made this your best car-selling experience yet is exactly what we strive for. We’ll be sure to pass on your kind words to him

Classificada 5 em 5 estrelas

Ali contacted me before arriving and…

Ali contacted me before arriving and was very professional and dealt with the transaction nicely. Would highly recommend bvg automotive, great company to deal with.

13 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Thanks for the recommendation, Ash! We’re glad Ali’s professional approach and punctuality made the transaction a breeze.

Classificada 5 em 5 estrelas

Tony

Tony, came to inspect my car very nice guy.
Everything went nice and smooth.

12 de janeiro de 2026
Opinião espontânea
logótipo da BVG Automotive

Resposta da BVG Automotive

Thanks for the review, Safwan! We’re glad Tony made the inspection nice and smooth for you. We appreciate the support

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