Terrible company-don't use!!! After a very long wait,chair covers didn't fit correctly and colour recieved not as advertised. Awful costomer service from obviously some sort of automated response f... Ver mais
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Leia as opiniões dos outros
oh no, looks like I've fallen victim to this company too. Wont honour their refund policy. They won't reply to any form of contact, quick to take your hard earned cash though! Perhaps financial ombuds... Ver mais
I would give this company a zero if I could! I made the mistake of placing an order on 11/24/23 & as of this date I have not received my order. I have requested a cancellation on at least 4 occasion... Ver mais
Worst company and customer assistance. I ordered chair Covers in Nov. 2022 never received my order. Contacted customer service several times was told that they were looking into it and never resolve... Ver mais
Informações sobre a empresa
Escrito pela empresa
Cabrexa: bring life to your weary chair and freshen up your home with our brilliant chair covers.
Informações de contacto
1309 Coffeen Avenue STE 1200, 82801, Sheridan, WY, Estados Unidos da América
- (435) 774-0079
- contact@cabrexa.com
- www.cabrexa.com
I ordered 6 seat covers back in March
I ordered 6 seat covers back in March. It’s now the end of June have not received the seat covers, but they have my $!
I called and sent text messages to them. ,
24 de junho de 2022
Opinião espontânea
Sent 4 emails because I want to return…
Sent 4 emails because I want to return absolutely rubbish covers and they are just ignoring me I'd advise people who are thinking of placing an order DON'T
21 de junho de 2022
Opinião espontânea
Great covers, failures in communication
We ordered dining chair covers on 17 April and finally received them, despatched from China on 29 May, on 6 June. We were advised delivery would take 3-10 days so 7 weeks was a very long wait. We chased the order after a few weeks of waiting and the email response, obviously a standard reply, told us we'd receive them in a week which didn't happen. If this company wishes to stay in business they are going to have to overhaul and improve their customer service and communication. I understand they had supply difficulties but customers deserve better. We are delighted with the quality of the covers, transforming our heavily stained chair seats. I'm glad we were patient and didn't believe the scam warnings posted on Trustpilot.
8 de junho de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Andrew,
We are writing to apologize for any inconvenience we may have caused you unintentionally.
We are fully aware of the importance of communication and availability that must be present in any customer service, and we can assure you that this inconvenience was nothing more than an unusual situation for which we are terribly sorry.
To show our appreciation, we would like to offer you a 20% discount the next time you place an order. Please contact us by email for more information, https://cabrexa.co.uk/pages/contact-us.
We look forward to hearing from you soon and thank you again!
Thank you,
Cabrexa
IT'S A SCAM
ITS A SCAM
We ordered a couch cover several months ago and paid. We never received the item. We have called numerous times. Every time we call their customer service number we get a record message and we leave a message. They do not return calls or send emails explaining the delay. I conclude that Cabrexa is a scam. One should not order from them.
6 de junho de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Kim,
We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it.
This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future.
At this time, your order has been shipped and will be delivered next week.
For more details on your delivery, you can reach us via Email: https://cabrexa.co.uk/pages/contact-us
Please accept our sincere apologies.
We thank you for your understanding in this unfortunate matter.
Yours sincerely,
I ordered four dining room chair covers…
I ordered four dining room chair covers at the end of March the money for them was taken out of my account on the 28th March I have not received the chair covers yet.
31 de maio de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Louise,
We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it.
This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future.
At this time, your order has been shipped and will be delivered next week.
For more details on your delivery, you can reach us via Email: https://cabrexa.co.uk/pages/contact-us
Please accept our sincere apologies.
We thank you for your understanding in this unfortunate matter.
Yours sincerely,
This company is definitely a scam
This company is definitely a scam. Don’t order from them. I ordered four stretch fabric chair covers on 4/17/2022. Order confirmation said expected delivery time was 3-10 days. Never received the items. Emailed them on 5/6/2022 and received a template type email from “Stephanie” that said my items would be received in 6 days. Still not received. Initiated a dispute with my credit card company today. Don’t order from them.
28 de maio de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Karen,
We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it.
This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future.
At this time, your order has been shipped and will be delivered next week.
For more details on your delivery, you can reach us via Email: https://cabrexa.co.uk/pages/contact-us
Please accept our sincere apologies.
We thank you for your understanding in this unfortunate matter.
Yours sincerely,
Ordered March 9
Ordered March 9. 11 weeks later and I have no tracking number, no cover , and no response to my refund request. DO NOT USE THIS COMPANY
They tell me I will have it in a week. That’s the same thing they told me a month ago.
6-11. No merchandise, no refund.
6-21. No refund. No tracking. No merchandise.
6-30. They reach out to me via email to “make it right”. Offer a refund to PayPal.
7-28. No refund. No merchandise.
DO NOT USE THIS COMPANY!!!!!
8-10. No refund. No merchandise. No more communications.
Buy what you want elsewhere. A complete farce of a company. It may only be $40, but it is also theft. This is the only review you need to read.
27 de maio de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Geoff,
We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it.
This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future.
At this time, your order has been shipped and will be delivered next week.
For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us
Please accept our sincere apologies.
We thank you for your understanding in this unfortunate matter.
Yours sincerely,
A complete scam!!
A complete scam!!
I placed an order on April 13, 2022 and I have not received it —-they said they fulfilled the order but I did not receive anything— I have been emailing them over and over —they kept saying they send the order I did not receive it— so do not order anything from them.
27 de maio de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Rose,
We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it.
This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future.
At this time, your order has been shipped and will be delivered next week.
For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us
Please accept our sincere apologies.
We thank you for your understanding in this unfortunate matter.
Yours sincerely,
DISAPPOINTED
DISAPPOINTED. I wish I would have read this before ordering. They have my money and I have no product and no refund. So disappointing but a lesson learned.
26 de maio de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Donna,
We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it.
This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future.
At this time, your order has been shipped and will be delivered next week.
For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us
Please accept our sincere apologies.
We thank you for your understanding in this unfortunate matter.
Yours sincerely,
SCAM SCAM SCAM!!!
SCAM SCAM SCAM!!!
You will NEVER Receive it! And WILL NOT Refund it!!
I have made an order 3 months ago and always got the same replies! Has been sent...will be send on Monday...received Christmas Sale a few times...will receivd it in 6 days! Has been sent...No Tracking #!
It's a Shame..I have ordered my Chair covers and Love them. But now...NOTHING! Not Happy! Her we go again, same reply!
21 de maio de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Nadine,
We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it.
This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future.
At this time, your order has been shipped and will be delivered next week.
For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us
Please accept our sincere apologies.
We thank you for your understanding in this unfortunate matter.
Yours sincerely,
Purchased items
Purchased items, never received and when tried to email them it said email address not found....avoid there a scam and robbing ppl
6 de maio de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Customer,
We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it.
This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future.
At this time, your order has been shipped and will be delivered next week.
For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us
Please accept our sincere apologies.
We thank you for your understanding in this unfortunate matter.
Yours sincerely,
Terrible
Terrible. I have waited 6 weeks but no delivery. I have tried emailing but just get a holding reply
4 de maio de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Sue,
We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it.
This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future.
At this time, your order has been shipped and will be delivered next week.
For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us
Please accept our sincere apologies.
We thank you for your understanding in this unfortunate matter.
Yours sincerely,
I foolishly order two office chair…
I foolishly order two office chair covers a month ago and they had the nerve to send me a link to talk to someone through messenger who does not respond the link does not respond they took my $87 and I still do not have any car covers I was chair covers this really sucks because it was happening as they going to make it to the point where somebody’s going to stick them out and take care of real business because I’m pissed nobody has money to just give away to people
3 de maio de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Ama,
We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it.
This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future.
At this time, your order has been shipped and will be delivered next week.
For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us
Please accept our sincere apologies.
We thank you for your understanding in this unfortunate matter.
Yours sincerely,
Cabrexa is a SCAM company
Cabrexa is a SCAM company! Ordered seat covers, took my money and covers never received. They have failed to reply to any emails or messages and surprise, surprise… their website has now been taken down.
They have taken customers money and ran to the hills!! I have checked with Companies House, got the name of the Director, who previously ran a similar company for a short while (there seems to be a pattern forming here) and contacted Trading Standards to keep an eye if another SCAM company is formed.
How can someone just do this??
Update - they have made an application for the company to be struck off and dissolved - source Companies House- but have recently reloaded their website and are now trying to trade again… to take more money off customers - that is illegal!! You cannot trade whilst dissolving your company!! They are even posting new Facebook adverts!!
Absolutely shameful!! Trading Standards contacted with this update.
30 de abril de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Siobhan,
We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it.
This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future.
At this time, your order has been shipped and will be delivered next week.
For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us
Please accept our sincere apologies.
We thank you for your understanding in this unfortunate matter.
Yours sincerely,
DON'T BUY FROM THIS COMPANY
DON'T BUY FROM THIS COMPANY. Nothing arrived after 5 weeks and they don't reply to emails. Save your money and buy from somewhere else.
29 de abril de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Tina,
We would like to express our deepest regrets for the delay in shipping your order. This delay is due to factors beyond our control, but we take full responsibility for it.
This incident has been noted and the necessary steps have been taken to ensure that such incidents do not occur in the future.
At this time, your order has been shipped and will be delivered next week.
For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us
Please accept our sincere apologies.
We thank you for your understanding in this unfortunate matter.
Yours sincerely,
Scammers do not buy from this company.
29 de abril de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Kim,
We are writing to apologize for any inconvenience we may have caused you unintentionally.
We are fully aware of the importance of communication and availability that must be present in any customer service, and we can assure you that this inconvenience was nothing more than an unusual situation for which we are terribly sorry.
for more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us
We thank you for your patience and understanding, if you have any questions or concerns, please do not hesitate to contact us.
We wish you an excellent day,
I have ordered covers for my settee and…
I have ordered covers for my settee and dining room chairs and I have not received them within the time frame that they stated I would receive them, I have contacted them several times by email chat which does not exist and all I get back is the same rewritten letter from Laura who must work every hour god sends for her name is on every letter. It appears I have been scammed again out of money I can ill afford. Why is this allowed to happen.
28 de abril de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Patricia,
We are writing to apologize for any inconvenience we may have caused you unintentionally.
We are fully aware of the importance of communication and availability that must be present in any customer service, and we can assure you that this inconvenience was nothing more than an unusual situation for which we are terribly sorry.
The order you placed was indeed delayed in shipping, however, your package will be delivered within the next week.
For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us
We thank you for your patience and understanding, if you have any questions or concerns, please do not hesitate to contact us.
We wish you an excellent day,
I am So disgusted with this company!
I am So disgusted with this company!!
I ordered chair covers back in March and I still have not received them What kind of company is this when I cannot get a hold of anyone they never get back to you I have left numerous messages with Laura via email, called and left voicemails nothing. I to
don’t think that she exists I called my credit card company to investigate. Honestly something should be done about this company!!
28 de abril de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Maria,
We are writing to apologize for any inconvenience we may have caused you unintentionally.
We are fully aware of the importance of communication and availability that must be present in any customer service, and we can assure you that this inconvenience was nothing more than an unusual situation for which we are terribly sorry.
For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us
We thank you for your patience and understanding, if you have any questions or concerns, please do not hesitate to contact us.
We wish you an excellent day,
This is the worst company I have ever…
This is the worst company I have ever done business with. I ordered chair covers back in March and I still have not received them I
Can’t get a hold of anyone they never get back to you I have left numerous messages with Stephanie I don’t think that she exists I called my credit card company to report fraud on my account. I am so disgusted with this company
28 de abril de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Grace,
We are writing to apologize for any inconvenience we may have caused you unintentionally.
We are fully aware of the importance of communication and availability that must be present in any customer service, and we can assure you that this inconvenience was nothing more than an unusual situation for which we are terribly sorry.
The order you placed was indeed delayed in shipping, however, your package will be delivered within the next week.
For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us
We thank you for your patience and understanding, if you have any questions or concerns, please do not hesitate to contact us.
We wish you an excellent day,
I ordered chair covers on 3rd April
I ordered chair covers on 3rd April. Still nothing arrived ive emailed, phoned etc but no response. I'm bitterly disappointed and wish I'd seen the reviews before I ordered , what a scam!,
28 de abril de 2022
Opinião espontânea
Resposta da Cabrexa
Dear Lorraine,
We are writing to apologize for any inconvenience we may have caused you unintentionally.
We are fully aware of the importance of communication and availability that must be present in any customer service, and we can assure you that this inconvenience was nothing more than an unusual situation for which we are terribly sorry.
The order you placed was indeed delayed in shipping, however, your package will be delivered within the next week.
For more details on your delivery, you can reach us via E-mail: https://cabrexa.co.uk/pages/contact-us
We thank you for your patience and understanding, if you have any questions or concerns, please do not hesitate to contact us.
We wish you an excellent day,
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