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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Placed an order with Camille Thai in Glasthule at 7.30pm but our order didn’t arrive until after 9pm. When I rang to follow up I was told there was only one driver, but it should be possible to flag... Ver mais

Classificada 1 em 5 estrelas

Ordered a vegetarian meal for my partner and it had chicken in it at the bottom - clearly an accident but has caused huge distress and we cannot now trust Camile Thai. Left message last night and em... Ver mais

Classificada 1 em 5 estrelas

Ordered food approximately at 9 pm,texts saying delivery was around 10.05, waited till 10.35 for them to say they tried to call me,tried to gain access to property.there was no call received,no door... Ver mais

Classificada 5 em 5 estrelas

Really excellent tasty food at a fair price. Direct fast home delivery in west London. Low calorie, vegan and vegetarian options. Recyclable and biodegradable packing throughout. Even a doggy treat!... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Restaurante tailandês

Escrito pela empresa

Camile is here to help you build a bold & balanced life. There’s more than tasty Thai food inside that takeaway cup. When you eat with us, you’re shifting the dial toward more sustainable, health-focused, and community-driven world. Let's dig in.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

42 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

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Classificada 1 em 5 estrelas

Cold food, extremely late deliveries

My husband and I used to order a lot from Camile Thai. We really loved the food and my husband being vegan, that was one of the few places in Belfast that actually offered decent vegan options. Some time last year they increased the spice level so the dishes became too hot for me so I stopped ordering for me and continued ordered for my husband as he enjoys the food from this place.. maybe this restaurant fell victim of its success but the delivery times just kept increasing over the past year.. we received cold food a couple of times and we had to wait 3 hours for our last order.. 1 hour for the preparation time and then the delivery was late for 2 hours.. the food finally arrived around 11pm.. cold of course but my husband was absolutely starving at that stage so he just ate it.. we did not have any food in the house because we were just coming back from a long holiday and we could not even cancel and go with a different restaurant and by 9pm, which was when the food was supposed to arrive, most restaurants had closed so we could not order from somewhere else. Durning that time, I tried to call the restaurant multiple times, the phone rings 3 times then they hang up.. we could not speak to anybody from the restaurant.. we contacted Deliveroo as well and they were pretty much unhelpful because the restaurant arranges their own delivery so nothing Deliveroo can do.. they just said it's on its way.. it was a terrible experience and I won't be ordering from this restaurant again.. it's a pity though because the food was good.. if you don't mind your food being delivered cold 2 hours later, stick with them...

17 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

We ordered a delivery

We ordered a delivery. When the food came, it was spilled all over the bottom of the bag. They refused to give us a new delivery and informed us it could be up to 48 hours before we’d get a refund. If you want Thai food, try Bamboo Basket instead. They’re awesome.

21 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Just had a takeaway from Camile…

Just had a takeaway from Camile Ashbourne and it was absolute muck, ordered crispy beef and could not identify the tough pieces as beef, in fact each piece tasted differently. My partner had a chicken noodle dish which was tasteless and she was not convinced that the the few pieces of meat in the dish were actually chicken. I'm a fan of Camile and have returned after being disappointed with previous orders but unlikely to order again. Not sure if its relevant but when camile operated from the industrial estate, in my opinion the quality was far superior.

11 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Delicious Camile

We ordered Camile Thai food today for the first time and we loved it, the food arrived very quickly in lovely eco-friendly packaging and it was delicious, generous portions, plenty of vegan options and reasonable prices. We would highly recommend it and definitely we'll order again.

10 de setembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Won’t be going back

Aweful service. Waited half an hour in the shop for my collection. It only appeared when I asked for a refund. The prawn crackers were missing from the bag - didn’t notice till I got home. Was charged for them of course. The rest of the food wasn’t that good either.

19 de agosto de 2023
Opinião espontânea
Classificada 2 em 5 estrelas

Massively Disappointed

Massively Disappointed. When CT Ashbourne opened it was great; High quality authentic Thai food, well made with high quality ingredients. That is no longer the case. I ordered chow mien last night which was absolutely dreadful made mostly from spring onions and tasted burnt. The wild +brown rice was undercooked. My sons Singapore noodles are not a patch on what they once were and tasted like they’d used powdered flavourings..and things like the bao buns on the starter menu have disappeared. I’d say this is new staff, cheap ingredients and carelessness. I won’t be ordering from them again and strongly suggest you don’t!

3 de agosto de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid using their own app!

Ordered through their app from Barnes store after previously using deliveroo as they push ordering direct and it’s cheaper. After 1.5 hours nothing turned up. Rang up and they made up some nonsense and that it would be 20 minutes to get here (it’s only 9 minutes away and it’s a quiet Tuesday). Avoid if you want to avoid a poor experience.

28 de fevereiro de 2023
Opinião espontânea
logótipo da Camile Thai

Resposta da Camile Thai

Hi Sunny Kohli, we appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at 020 8878 0266 to speak to our manager or reach out to us at support@camile.co.uk when you can so we can address this situation directly. Thank you and have a great day.

Classificada 5 em 5 estrelas

Amazing thai

Went to the opening of the Gallows Corner store tonight.
We had the massaging curry and Thai green curry. It was amazing thank you will be back!

8 de novembro de 2022
Opinião espontânea
logótipo da Camile Thai

Resposta da Camile Thai

Denise Green, thank you for the fab review! We hope to see you again soon at Camile Thai Barnes.

Classificada 2 em 5 estrelas

I ordered for collection the "summer…

I ordered for collection the "summer salad" at the Barnes location. The salad was 85% rice, a little bit of veggies and a handful of prawns. It did not even taste good. Since when salad is the same as a bowl full of rice? I will never order again

15 de julho de 2022
Opinião espontânea
logótipo da Camile Thai

Resposta da Camile Thai

Hi Elisa Elias, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at support@camile.co.uk when you have a chance. Thank you, and we look forward to hearing from you.

Classificada 1 em 5 estrelas

Prices are sky high

I had been eating Camile food for a long time but recently the prices have rocketed so high that I now have stopped going and decided a cheaper alternative, very sad indeed.

24 de maio de 2022
Opinião espontânea
Classificada 3 em 5 estrelas

Not value for money

Have ordered from these guys before but that will be my last time. Seriously expensive, mains at around £12 and then add a side. Noodles are £3! Way too much money for one meal. Don't get me wrong, food tastes great but small portions and not value for money. Such a shame.

8 de maio de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

The biggest rip-off I've ever…

The biggest rip-off I've ever experienced. £17.97 for a small pot of curry and rice, which was dry and 'crispy'. Seriously, these people are a con, maybe it's because it's in Barnes that people think it must be good. AVOID

1 de janeiro de 2022
Opinião espontânea

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