Excellent Customer Service and Great Delivery Experience!! From the moment I walked into the store, I had a wonderful experience. The staff helped me was incredibly friendly, knowledgeable, a... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The sales person was super helpful. Got what we needed in the price we wanted. Great service. Great delivery service. Very happy with my new washing machine.
A empresa respondeu
We appreciated the fast service and honesty. Our appliances were delivered in a timely manner and in good condition, plus installed. Great experience. Took away old appliances which makes it even easi... Ver mais
A empresa respondeu
Purchased a built in range hood fan in store Langley BC. To our surprise free delivery in two days. Text the night before with EST delivery time. On the day of delivery text with 3hr delivery... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Canadian Appliance Source - Langley
Escrito pela empresa
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.
A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.
Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.
Informações de contacto
19860 Langley Bypass, Unit 120, V3A4Y1, Langley, BC, Canadá
- 6045343059
4,5
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great Service from Start to Finish
Excellent Customer Service and Great Delivery Experience!!
From the moment I walked into the store, I had a wonderful experience. The staff helped me was incredibly friendly, knowledgeable, and patient. She took the time to answer all of my questions and helped me choose the right fridge without making me feel pressured.
The delivery team was just as impressive. They were professional, on time, and treated my home with care. When a small issue came up after the delivery, they came back promptly and fixed it without any hassle. It’s refreshing to see a company that stands behind its products and provides such excellent customer service.
I highly recommend this store to anyone looking for quality appliances and outstanding customer care. Thank you for making the whole process so easy!
23 de julho de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Our customer service rep Harvey Saina…
Our customer service rep Harvey Saina made us feel very welcome to the store and was helpful in making our choice...
22 de julho de 2026
Resposta da Canadian Appliance Source - Langley
Hi Greg,
Thank you for your kind review! We're delighted to hear Harvey Saina made you feel welcome and provided helpful guidance while making your choice. We truly appreciate your business and look forward to serving you again at CAS. We’d also love for you to share your experience with your family and friends!
CAS
Great service, happy with purchase
The sales person was super helpful. Got what we needed in the price we wanted. Great service. Great delivery service. Very happy with my new washing machine.
21 de julho de 2026
Resposta da Canadian Appliance Source - Langley
Hi Sherri,
Thank you for your wonderful review! We're thrilled to hear our team helped you find the right washing machine at a price that worked for you, and that you had a great experience with both our service and delivery. We truly appreciate your business and look forward to serving you again at CAS. We’d be grateful if you recommended us to your family and friends!
CAS
Resposta da Canadian Appliance Source - Langley
Hi Angie,
We are so pleased to hear that your purchasing process was quick and easy. We truly appreciate you taking the time to share your positive experience with us!
CAS
Professional and fast service.
We appreciated the fast service and honesty. Our appliances were delivered in a timely manner and in good condition, plus installed. Great experience. Took away old appliances which makes it even easier.
16 de julho de 2026
Resposta da Canadian Appliance Source - Langley
Hi Erika,
Thank you for your wonderful review and for choosing CAS! We're so glad to hear you appreciated our fast, honest service and that your delivery and installation went smoothly. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.
CAS
Ordered online and was a smooth…
Ordered online and was a smooth transaction. Delivery was great!
10 de julho de 2026
Resposta da Canadian Appliance Source - Langley
Hi Trish,
Thank you for your review and for choosing CAS! We're happy to hear your online order process was smooth and your delivery experience was excellent. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.
CAS
Service was very good and polite.
6 de julho de 2026
Resposta da Canadian Appliance Source - Langley
Hello Allan
It was an absolute pleasure doing business with you, and we appreciate your kind words. We look forward to welcoming you back anytime!
Warm regards,
CAS
Ordered a freezer
Ordered a freezer, they suggested a delivery date of July 11; I called back on July 9 to find out what was happening, was told the freezer was still on order from the manufacturer and wouldn't arrive for 2-3 weeks.
I cancelled the order and bought the same freezer from Costco, who had it in stock. Paid 2% more. Worth it.
9 de julho de 2026
Opinião espontânea
Resposta da Canadian Appliance Source - Langley
Dear Chris Gursche,
Thank you for sharing your feedback with us.
To clarify our ordering process on canadianappliance.ca, customers must select their region to view local availability. In-stock items are clearly marked with a blue "In stock (Same/Next day delivery)*" tag.
After an order is placed, customers are prompted to select a preferred delivery date.
While selecting a date for backordered appliances does not guarantee delivery, we strive to keep all estimated dates as accurate as possible.
At the time you placed your order, the item was unfortunately unavailable. We are glad you were able to find the same model at another competitor.
Sincerely,
CAS
Resposta da Canadian Appliance Source - Langley
Hello Jan,
We appreciate you letting us know everything went well with your experience.
We look forward to working with you again down the road!
Many thanks,
CAS
Our salesperson was great
Our salesperson was great! It was a pleasure to work with her.
4 de julho de 2026
Resposta da Canadian Appliance Source - Langley
Hello John
We are so glad to hear that you enjoyed collaborating with our team member and had such a pleasant experience.
We look forward to seeing you at the store on your next visit!
Respectfully,
CAS
The company is great
The company is great! Very professional, speedy service, friendly delivery drivers and great prices.
14 de junho de 2026
Resposta da Canadian Appliance Source - Langley
Hi Roxanne,
Thank you for your kind review and for choosing CAS! We're glad to hear you were happy with our professional and speedy service, friendly delivery team, and great pricing. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!
CAS
Quick, easy and stress free
Harvie was helpful and listened to what I wanted without pressuring me into something more. It was a stress free and easy time and was very quick and efficient. The delivery was quick and easy as well and it was a great experience overall!!!
17 de junho de 2026
Resposta da Canadian Appliance Source - Langley
Hi Tammy,
Thank you for your wonderful review! We’re glad to hear Harvie provided a stress-free, no-pressure experience and helped you find exactly what you needed. It’s also great to know the delivery was quick and efficient. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Resposta da Canadian Appliance Source - Langley
Hi Lora,
Thank you for your wonderful review! We're glad to hear your ordering process was quick and easy, and that your delivery was seamless. We truly appreciate your business with CAS, look forward to serving you again, and hope you'll recommend us to your family and friends.
CAS
Great appliance shopping
Very helpful...courteous...good selection. ..and delivery was excellent and on time
16 de junho de 2026
Resposta da Canadian Appliance Source - Langley
Hi R Warner,
Thank you for choosing CAS and for your kind feedback! We're glad to hear you were happy with our selection, courteous service, and on-time delivery. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!
CAS
salesman efficient and knowledgeable
9 de junho de 2026
Resposta da Canadian Appliance Source - Langley
Hi Linda,
Thank you for choosing CAS and for your feedback! We're glad to hear our sales team was efficient and knowledgeable. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!
CAS
exchange went smooth
Treshna was very helpful in processing my exchange smoothly
13 de maio de 2026
Opinião espontânea
Resposta da Canadian Appliance Source - Langley
Hi Sankar,
Thanks for your kind feedback! We’re glad to hear your exchange went smoothly. We appreciate your business with CAS and look forward to serving you again—please feel free to recommend us to your family and friends.
CAS
Arvinder was very helpful
Arvinder was very helpful, friendly and knowledgeable. I appreciated his help. The store was well laid out and clean. I was happy being able to see all of the in store models. Delivery was great too.
12 de junho de 2026
Resposta da Canadian Appliance Source - Langley
Hi Stacey,
Thank you for your kind review! We're delighted to hear that Arvinder provided helpful, friendly, and knowledgeable service, and that you enjoyed your in-store shopping experience. We're also pleased that your delivery went smoothly. Thank you for choosing CAS—we truly appreciate your business and look forward to serving you again. If family or friends are looking for appliances, we'd be grateful if you recommended CAS to them!
CAS
Dealing with Arvinder Pal Singh was a…
Dealing with Arvinder Pal Singh was a pleasure.
Delivery was on schedule
12 de junho de 2026
Resposta da Canadian Appliance Source - Langley
Hi Ray,
Thank you for your kind review! We're happy to hear that Arvinder Pal Singh made your experience a pleasant one and that your delivery was right on schedule. We truly appreciate your business and thank you for choosing CAS. We look forward to serving you again in the future, and we hope you'll recommend us to your family and friends!
CAS
Excellent sales support
Excellent sales support, timely delivery, and competent set up.
9 de junho de 2026
Resposta da Canadian Appliance Source - Langley
Hi Duane,
Thank you for your feedback! We're glad to hear you received excellent sales support, timely delivery, and a smooth setup experience. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to your family and friends!
CAS
Purchased a built in range hood fan in…
Purchased a built in range hood fan in store Langley BC. To our surprise free delivery in two days.
Text the night before with EST delivery time.
On the day of delivery text with 3hr delivery time window along with a delivery route number we had. Ours showed number 2 on the list. To our surprise yes delivery was close to the time they mentioned.
Awesome communication thank you.
9 de junho de 2026
Resposta da Canadian Appliance Source - Langley
Hi Al,
Thank you for your kind feedback! We're glad to hear you were pleased with the communication and that your delivery arrived right on time as scheduled. It's great to know the process from purchase to delivery went smoothly. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to your family and friends!
CAS
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.