Caxtons Property Consultants Opiniões 128

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently inherited a commercial property in Gravesend managed by Caxtons. New to this field, one concern was how the rental income and expenditure was managed and accounted for. I need not have worr... Ver mais

Classificada 5 em 5 estrelas

Caxtons have been the company responsible for managing our Block and who I have been dealing with since buying my property in 2018. There have been several property managers since then but our current... Ver mais

Classificada 5 em 5 estrelas

Claire Singleton has been a miracle worker with our Block. She has taken charge of the budget, health and safety requirements, and numerous other long-standing tasks. She even emails colleagues and co... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I am a landscape and grounds maintenance contractor hired directly by the management committee of a property on Caxtons' books. Caxtons repeatedly fail to pay even regular monthly invoices. It takes w... Ver mais

Informações sobre a empresa

  1. Empresa gestora de propriedades
  2. Auditor oficial
  3. Agência de imóveis comerciais
  4. Agência de arrendamento comercial
  5. Agência de arrendamento imobiliário
  6. Agência de arrendamento de espaços comerciais

Escrito pela empresa

Caxtons Property Consultants offer a range of services for commercial, professional and residential properties in Kent and Medway.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

128 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Personal and helpful

I always receive a personal and helpful service from Caxtons. In this regard I would specifically mention Mark Spriggs, my day to day contact as regards property management and Neil Chatterton who advises on and assists with property acquisitions.

15 de dezembro de 2023
Opinião espontânea
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Resposta da Caxtons Property Consultants

Dear Christopher, we are so pleased you are happy with the service you receive from Mark and Neil. We will make sure your feedback is passed onto them and the team. Thank you for taking the time to leave a review it is much appreciated. Warm regards from the team at Caxons

Classificada 5 em 5 estrelas

A firm to be trusted

Caxtons always provide an excellent and reliable service,

15 de dezembro de 2023
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Resposta da Caxtons Property Consultants

Dear Mary, thank you, we do appreciate you taking the time to leave a review and will pass on your words to the Commercial Property Management team who will be delighted to hear your feedback. Warm regards from the team at Caxtons

Classificada 5 em 5 estrelas

I found the agents to be very…good and patient

I found the agents to be very knowledgeable, engaging, friendly and approachable. They were able to answer any questions I had and were happy to spend time explaining things clearly. All in all a quick pleasant experience that helped me move in asap.

4 de dezembro de 2023
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Resposta da Caxtons Property Consultants

Thank you for taking the time to leave your feedback, we do appreciate it and are pleased you were happy with the service and support you received. Many thanks and warm regards from the team at Caxtons
PS. Would it be possible to please let me know what property you moved into or your surname so we can pass your comments onto the right staff member? Thank you Nicola Webster nwebster@caxtons.com

Classificada 5 em 5 estrelas

Look no further than Caxton's.

You will find it very difficult to find a better MA service that Caxton's offer. I have been a director of our Residents Co., for 20+ years and, in this time, Caxton's service to Leaseholders and tenants has always been first class. If you call or email, Caxton's are always very prompt in resolving any issues that occur.

1 de dezembro de 2023
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Resposta da Caxtons Property Consultants

Hi Edward, thank you so much for your feedback. We are delighted to hear this and appreciate you taking the time to leave a review. Warm regards from the team at Caxtons

Classificada 5 em 5 estrelas

We have been working with Caxtons…

We have been working with Caxtons Property Consultants for the past 3 years, we have a great relationship with Paula and the team. .
They are professional ,personable and always helpful.
Would highly recommend them .

20 de novembro de 2023
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Resposta da Caxtons Property Consultants

Hi Abby, many thanks for leaving a 5 star review, we are really pleased to hear that you are happy with the service you have received. Thank you and warm regards from the team at Caxtons

Classificada 4 em 5 estrelas

Commercial Insurance Service

These comments relate to commercial insurance service received. There was good notice given before renewal date together with alternative quotes. Attention was drawn to any aspects that needed to be specifically looked at. The renewal process was carried out professionally and in accordance with client standing instructions. Help was readily given to resolve any glitches or unintended actions. The company obviously has good relations both with insurers and clients, which enables a worry-free renewal process with personalised service.

26 de outubro de 2023
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Resposta da Caxtons Property Consultants

Dear Rajen, thank you for taking the time to leave a review, the Property Insurance team were delighted to hear that you were satisfied with the service you received. We value all feedback and work hard to maintain high standards. Warm regards, Caxtons Property Consultants

Classificada 5 em 5 estrelas

Susan Howes. Susan Howes has been an excellent…

Susan Howes has been an excellent employee of Caxtons and I am sorry she is leaving.
Susan is courteous, efficient and very professional. I only had to give an instruction once and Susan expeditiously carried it out.
She will be an asset wherever she goes and I wish her well!
P. R. (Property Landlord)

13 de outubro de 2023
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Resposta da Caxtons Property Consultants

Really kind of you to leave a review, we are sorry to see Susan leave as well but the team will strive to maintain the high levels of service you have received. Warm regards from the student team at Caxtons

Classificada 5 em 5 estrelas

Great experience!

I have been a tenant for 3 and a half years and I have had no issues at all! Holly was always very helpful with any noise complaints or any leaks etc within the flat and always responded in a timely manner! I was always treated with respect and kindness which was very refreshing and made renting so much nicer. From the beginning of my tenancy to now, I have always been kept up to date with any changes and important information, and I have never felt confused with anything. Now my tenancy is ending, I have been explained the process clearly, and know what needs to happen.
Holly has always been so helpful and friendly to me and I just want to thank her for being so amazing!!

26 de setembro de 2023
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Resposta da Caxtons Property Consultants

Hi Keesha, thank you! Great to know all went well. Thank you for taking the time to leave your review. Warm regards from the team at Caxtons

Classificada 5 em 5 estrelas

Caxtons -

Extending my sincere gratitude and thanks to Caxtons, Gravesend (especially Charlotte Cunningham and Nicola Webster for their willingness and assistance in supporting good genuine causes.
Many thanks in deed.
Lance Wenden
Club Captain 2023 - Birchwood Golf & Country Club.

17 de junho de 2023
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Resposta da Caxtons Property Consultants

Hi Lance, we were delighted to be involved, thank you for organising the event! Warm regards, Nicola and Charlotte

Classificada 5 em 5 estrelas

Caxtons Gravesend

Caxtons Gravesend, Kat in particular, has been very helpful in sorting out an issue with my ground rent. Friendly service, thank you!

23 de junho de 2023
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Resposta da Caxtons Property Consultants

Hi Emma, thank you for taking the time to leave a review we really do appreciate it and will pass on your feed back to Kat and the team. Warm regards from the team at Caxtons

Classificada 5 em 5 estrelas

Kat Mitchell and the payments…

Kat Mitchell and the payments department were incredibly helpful. Both on email and on the phone. Excellent service.

21 de junho de 2023
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Resposta da Caxtons Property Consultants

Hi Sam, thank you for taking the time to leave your review. Kat and the team will be delighted to hear you were happy with the service they provided. Warm regards from Caxtons

Classificada 5 em 5 estrelas

Kat Mitchell at Caxtons Gravesend was…

Kat Mitchell at Caxtons Gravesend was amazingly helpful today. Worked together to make sure service charge for this year and next all understood and prepared for. Really appreciate the help.

3 de março de 2023
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Classificada 1 em 5 estrelas

Hi I own a flat in Bexley Kent

Hi I own a flat in Bexley Kent. I had to commission a report at my own expense to get any reaction from Caxtons regarding rising damp after 12 months of complaining . The builders did two days work in a month and actually made it worse. I couldn’t get any reply to emails or phone calls from the so called property manager . In the end I asked for the builders mobile to deal directly. Two months have now passed and Caxtons are refusing to complete all the work the report highlighted.The manger emailed and has washed his has of the remaining problems blaming the builders. The builders have left all their rubbish in the garden and the quality of work is a poor standard. I emailed the next level of management but I got a pathetic reply saying they would speak to his manager. Nothing changed in a month so I have emailed his boss in the hope that he gives a s!?t. I’ll keep you posted

27 de janeiro de 2023
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Resposta da Caxtons Property Consultants

Dear Colin, thank you for your feedback, please be assured that we are treating this situation as unresolved. We have unfortunately encountered difficulties with previously instructed contractors; however, your property manager has a commitment for some contractors to attend this week to resolve all outstanding matters and they should be removing the builders waste. We appreciate you taking the time to highlight your issues, please know that we take learnings from positive and negative situations so that we can continually improve our customer service. Please do get in touch if you'd like to discuss this further by emailing our block customer hub: block@caxtons.com. Kind regards the team at Caxtons

Classificada 5 em 5 estrelas

Amazing group of ladies

Amazing group of ladies. I mostly went through Emma, Sarah and Hannah but they were all so friendly and worked so well with us to make the process easier. Fantastic communication too.

25 de novembro de 2022
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Resposta da Caxtons Property Consultants

Dear Aby, thank you for taking the time to review your experience with our Residential Lettings team, much appreciated! Best wishes from the team at Caxtons

Classificada 5 em 5 estrelas

Helpful receptionist

Spoke to the receptionist Claire who was very helpful with all my queries. 5/5 stars

14 de novembro de 2022
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Resposta da Caxtons Property Consultants

Dear Shane, great to hear you were happy with the service you received. Thank you for taking the time to leave a review. Kind regards from the team at Caxtons

Classificada 5 em 5 estrelas

Sarah was helpful with any questions I…

Sarah was helpful with any questions I had to ask and was very supportive. Overall she was lovely to work with :) and made the experience moving home easier.

13 de setembro de 2022
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Resposta da Caxtons Property Consultants

Hello, many thanks for your feedback, we do appreciate it. So pleased to hear the moving home experience was made easier for you. On behalf of Sarah and the Residential team, thank you!

Classificada 5 em 5 estrelas

Hillside Court - 5 Star Service

Recently moved into my flat at Hillside Court and I had a few problems and I was unsure of some procedures however after speaking with Mr Necchi on the phone they was all ironed out quickly.

Not only did he email me after the call to make sure he covered all points but he was quick to my aid which is fantastic!
Bravo to Caxtons

3 de novembro de 2022
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Classificada 5 em 5 estrelas

Very happy

Kenan is the property manager for our estate, Crofton Estate.

He answers all of queries very quickly and keeps us well informed with the tree issues we have been having

24 de outubro de 2022
Opinião espontânea

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