centrebus.info Opiniões 

34
TrustScore: 2 em 5

2,1

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Classificada 1 em 5 estrelas

waited for LC4 bus for about 30 minutes today and it never showed up, the same thing happened last monday. I tried calling centrebus and no one picked up, i don't think the phone was even ringing even... Ver mais

Classificada 1 em 5 estrelas

MC2 Service in Melton Mowbray is horrendous, late every day, bus should be on time on every stop, not talking about 1-2 minutes, today it's 12 and not caused because of traffic. Sometime there is no s... Ver mais

Classificada 2 em 5 estrelas

When operating well, is hard to beat. However, these guys are seriously inconsistent with their timetable. I tried to rectify the issues I have with them through their customer service, but they alway... Ver mais

Classificada 3 em 5 estrelas

Just got on the 315 at the Frythe in Wilshere Park, Welwyn. Message came up inside at the front of the bus. "The next stop is the Frythe which is the end of the present journey. Thank you for travell... Ver mais

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2,1

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TrustScore: 2 em 5

34 opiniões

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(34)

14 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

waited for LC4 bus for about 30 minutes…

waited for LC4 bus for about 30 minutes today and it never showed up, the same thing happened last monday. I tried calling centrebus and no one picked up, i don't think the phone was even ringing even though i called at 3:30 and the offices are suppose to be open from 9-5. I am honestly so tired of keep having to wait for ages and end up calling an uber. Rubbish service

13 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

A very poor manger bus company clearly…

A very poor manger bus company clearly mangerment cannot setup new routes & new extension without 😢 making any mess is something centrebus good rencetly they did a

new route last August 21T & the route for 21T is exactly the same way has firstbus 21 from barkby road to catherine street they is plent of ways the new 21T could of gone & been more busier ect lewisham road, bellflower road,kestrail lane, maindenwell avenue,tesco, maindenwell avenue,lower keyham lane,humberston drive,herongate road, heybridge road,shalford road,moreton road,herongate road,gispy lane then catherine street,dysart way into haymarket bus station but no they had to go directly down barkby road and causing competition with a big opeater firstbus 21 which served since day 1.

Hospital 🏥 hopper extension beamont leys to aston green development long spinney on bevan road currently the buses are using Hall Meadow Road,Dovecote Road and Round Meadow Road has as turning manoeuvre out of service rather than using as a hail and ride where safe to do so but throwing passengers of at long spinney stop on bevan road which just looks unprofessional & bad mangerment to allow a new extension to operate as a turning manoeuvre around Hall Meadow Road,Dovecote Road and Round Meadow Road rather in service & better advertising the new extension on hospital 🏥 hopper route.

So yeah centrebus leicester is a shite,crap & one of the worest operater in midlands & office attitude from becca harris & bruno manger is somewhat very poor attitude & just not bothered with anything with customers including complaints & comments of suggestion & when centrebus do service improvements there eather to late or just ingora public suggestions

How centrebus still get contracts with the council & new developer housing estates baffles myself has all they do is ruining them from the start of contract there so much centrebus can opeater around where there local area is there load of new service they can setup but choose not to setup services they are a let down of a opeater of a bus company & really surprised to see them still in business yeah

Awful 😖 😱 company wouldn't trust them with anything just awful opeater.

17 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

LC4 Harborough to FleckneyService Driver from Social Skills bypass

LC4 Harborough to FleckneyService. 1850 hrs.
Got on at The Square Harborough and the driver when I am getting on I said hello and driver completely ignored me.
He kept his head down and gave me zero eye contact.
I was the only passenger on the route the whole way.
I got off at the Coop in Fleckney , said thanks getting off and again he completely ignored me .
I sardonically said when he ignored me , thanks for being so cheery.
This is the second time I have had a driver like this on this route.
The drivers on the whole are good community bus drivers.
To be the only passenger and to have such ignorance is awful.
There are two really good drivers a younger man who is cheerful and another older man .
I had a very well behaved dog with me so maybe this 1850 hrs driver has a hatred against dogs .
Whatever it is these drivers on a community route that serves villages off the main drag need at least the ability to acknowledge you.
I will be contacting Leicestershire County Council to say how I have had two really bad experiences on this route

20 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Hussien 230

Hussien 230, He is a very wonderful driver, always willing to help vulnerable people most especially. and drives well too.

12 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

A free bus that doesn't arrive?

There is no point having a free bus service if the bus doesn't turn up at the bus stop. 230 completely bypassed Luton Airport Parkway station. On the live route it looks like the bus went straight to the town centre. The bus runs every hour and I have to either pay for a cab home or wait another hour for the bus. I can't even be sure it will bypass Luton Airport Parkway again. Updates if the bus isn't stopping at a designated stop on the route, should be put on the website. Not impressed.

2 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute joke of a company

Absolute joke of a company, the 19 bus from Melton Mowbray to Nottingham cancelled due to a breakdown, and no replacement. I had an important meeting to get to. If i could rate this company 0 i would..

14 de novembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Technology in charge, and is stupid!

Just got on the 315 at the Frythe in Wilshere Park, Welwyn. Message came up inside at the front of the bus. "The next stop is the Frythe which is the end of the present journey. Thank you for travelling with us."
However the sign kept coming up again and again during my own journey. Nowhere near the Frythe. Technology in charge. It made me remember the existence of bus conductors many years ago. They were helpful and friendly. Today we only have technology. Which is often stupid!

8 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

154 service

I have today complained about the 154 bus service from Loughborough missing out Cropston village once again. This was a regular occurrence in the past but we thought things had improved.
While waiting for the bus a very pleasant driver travelling on the reverse service stopped to inform us that he had just passed our bus on time in Thurcaston village indicating that the short cut from Swithland had been taken once again,
On reporting this the explanation given just didn’t make sense and was contradictory to the information given by the other driver,
Believe who you will but hopefully we don’t return back to bad old days when our service was totally unreliable.

28 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

NEVER TRAVEL ON CENTREBUS

i get the bus nearly everyday. The bus was about 20 minutes late. There was an awful driver who went 55 MPH on a 30 MPH road. He was very rude to somebody on the bus who didn't hear an instruction and was standing up and he stopped the bus for 5 minutes screaming at him. I was kicked off the bus because i had a fault with my ticket which declined so i had to wait 15 minutes for the next bus. i pressed the bell but i didn't hear it so i pressed it again and he told me to stop pressing the bell so he clearly knew i wanted to get off he missed my stop and had to walk about 30 minutes to get where i was supposed to be. The bus CRASHED into a poll then became ryanair and went over a speed bump at 60 MPH and nearly went flying. then swore when kids when on board.

they are always late they were once 1 hour and 20 minutes late and didn't bother to take me into school and i got told off for being late. every time i travel with them its awful.

i will make sure i will get stagecoach home from now on centrebus are the worst bus company i have ever been on

1 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Appalling customer service, not an isolated incident

I catch a bus at the frequency of once a year to the railway station to catch a train. This evening ,I was treated disrespectfully by Driver 3434, who overcharged me and refused to give me a ticket, even though I had paid him. He did the same to me last year , he said I should have asked for a ticket , if that was the etiquette , why was the morning driver polite and helpful and issued a ticket without me having to ask. He then had the utmost patience at another stop & stopped to exchange banter to someone of his own culture through the doors of the bus, the male person he spoke to was not even a passenger, it was someone at a cash machine where the bus had stopped to let people off. As I departed at my stop ,I acknowledged that he may have had a long day and that it was really hot,( although he did not appear to be affected in any way , probably due to air conditioning in the cab?). He denied the earlier conversation with me , his behaviour incensed me. His culture is known to treat women disrespectfully .He needs to be reminded about good customer service and respect. He has severely let his decent colleagues down. Unacceptable behaviour. I am looking forward to discuss this with management .

12 de agosto de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Flaky

The app is OK for bus tracking but very prone to crashing.
Often Centrebus buses don't have working trackers.

7 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Useless service and horrible responses

I brought a return ticket for both my self and sister on the 30th April at 9:43 and asked the driver when we got off the bus what time he'd be at the bus station for which he told me 15:05 which I didn't know was the wrong time till asked another member of staff where the bus was and it had already gone.

I rang the company and got told to put it all in an email so I did with the tickets attached not realising the driver had gave me the wrong ticket as well so instead of it saying that we got off at the bus station it said carlton de moorland so technically there was no proof we got off at the station which I get but this was all the drivers fault and he's now got away with it and I didn't receive a refund.

Ever since this bus has changed from PC coaches to centre bus it's been useless with timings and on one account where it didn't turn up at all so I rang the company and there was no driver available for that day but nothing on the website to tell people.

30 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

MC2 Service in Melton Mowbray is…

MC2 Service in Melton Mowbray is horrendous, late every day, bus should be on time on every stop, not talking about 1-2 minutes, today it's 12 and not caused because of traffic. Sometime there is no service at all, and no info, and quite often bus doesn't appear on tracker. So if you planning that your kid will be dependant from this and will choose this form if transportation will be disappointed on daily basis.

9 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Rude bus driver

Today morning at 8.05 me and my son at the bus stop and just crossing the road and the bus stand on stop,we both are requesting him but the very rude bus driver didn't respond and my son was late for school.

28 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome Bus Driver 3615

324 Bus from Salisbury Rd at 6.45am to Welwyn Garden City Bus Station this morning ! Met a lovely and smiling bus driver who asked me how my morning had been! My morning was good so far but he made it great! It’s so nice to see a bus driver take the time to smile and have a pleasant chat, especially in the busy times we live in and on a wet and rainy morning! Shout out to his great customer service!

2 de outubro de 2024
Opinião espontânea

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