We have had great support from the team over the years we have been with the company in letting and managing our single house. Recently our Property Relationship Manager has been Arlia Maitland. I don... Ver mais
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Leia as opiniões dos outros
Claire Peerless had made our move in so smooth sailing, she is informative, sincere and clearly knows what she is doing! We had a slight delay with our key, and whilst we were so okay with that…Clair... Ver mais
A empresa respondeu
Gosh, where to start?! When I was told I would be assigned a sales progressor for my house purchase this was something I’d never heard of before and was therefore apprehensive off what she/he would b... Ver mais
I saw Simon Edser of Charters for an initial chat about selling my home - he was wonderful! Reassuring, calm and positive so I knew then that I would go with him, he sold Charters to me! My brochur... Ver mais
Informações sobre a empresa
Sobre Charters Estate Agents
Escrito pela empresa
With a network of nine offices across Hampshire and Surrey, our market-leading estate agency prides itself on delivering the highest level of customer service to clients.
Informações de contacto
13 Oakmount Road, SO53 2LG, Chandlers Ford, Reino Unido
- marketing@chartersestateagents.co.uk
- www.chartersestateagents.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
It has great and perfect customer…
It has great and perfect customer service. I will recommend it to everyone.

Resposta da Charters Estate Agents
Very helpful Zara
Hi! I'm in the process of seeking a new property to rent. And could definitely say that Zara is extremely helpful and pleasant person. She carefully took all the details and offered different options for me immediately. Thank you😊

Resposta da Charters Estate Agents
Huge help from William Prowse
Huge help from William Prowse - he’s been great on the phone and has made sure that any outstanding jobs have been completed!

Resposta da Charters Estate Agents
Had a great talk with Zara from…
Had a great talk with Zara from Charters Brighton. She listened to my considerations for potential viewings and was very clear and concise with information given. Very professional with a great attitude!

Resposta da Charters Estate Agents
Rhian showed us a house in Portsmouth
Rhian showed us a house in Portsmouth. She was very professional, friendly, on time. We are now handling the processing of renting and we hope everything will go through OK.

Resposta da Charters Estate Agents
A massive thank you to Gary Hansford
A massive thank you to Gary Hansford, who was absolutely instrumental in getting us to the finish line. Throughout the entire process, he was proactive, professional, and excellent at keeping both myself and the buyer in the loop. He constantly chased solicitors and pushed the case along to ensure there were no unnecessary delays. It made a stressful time so much easier. It's also the second time I've used Charters Estate agent for the sale of my property, I highly recommended Charters!

Resposta da Charters Estate Agents
Employee of the month Rhian!
It has been a genuine pleasure to work with Rhian. She has been beyond helpful and kind. She has done her best to find us the perfect home. And would constantly find us new ones that suited us.

Resposta da Charters Estate Agents
I've had absolutely amazing service…
I've had absolutely amazing service from Kirstie at the Farnham office. My partner and I have been struggling to find somewhere as we were often being brushed off. However, with Kirstie she welcomed us in with open arms plus she and her colleagues made the renting process speedy and easy to understand. Huge thanks to the Farnham and Alton team helping us smoothy move into our new home, highly recommend :)

Resposta da Charters Estate Agents
Outstanding Service from Start to Finish
From my very first enquiry through to passing all of my checks, Nikola has been absolutely outstanding. She responded to every email incredibly quickly, kept me informed throughout the entire process, and always took the time to explain everything clearly and thoroughly. What stood out the most was how reassuring she was whenever I had questions or concerns. Moving home can be stressful, but Nikola's professionalism, communication and attention to detail made the whole experience feel straightforward.
Nikola is an absolute credit to Charters, and I sincerely hope she receives the recognition she deserves for the standard of service she provides. Charters have provided an excellent service from beginning to end, and I wouldn't hesitate to recommend them.

Resposta da Charters Estate Agents
We had a fantastic experience with Michael from Fareham.
We had a viewing with Michael and he was so professional and welcoming. From first contact, to checking our requirements and then arriving on time (well early actually) for our viewing, Michael was a pleasure to work with. We have looked around a number of properties and he was the most thorough and professional agent we have come across.

Resposta da Charters Estate Agents
We couldn’t have asked for a better…
We couldn’t have asked for a better experience with Claire Pearless. From the very beginning, she was incredibly friendly, professional, and supportive. She guided us through every step of the process, explaining the contract, the referencing process, the guarantor requirements, and the initial deposit in a way that was clear and easy to understand.
She was always happy to answer our questions, responded quickly, and made what could have been a stressful process feel straightforward and manageable. Her communication was excellent, and we always felt well informed and supported.
Claire’s kindness, patience, and dedication really stood out, and we truly appreciate everything she did to help us. She made the whole experience smooth from start to finish, and we would highly recommend her to anyone looking for outstanding service. Thank you so much, Claire!

Resposta da Charters Estate Agents
Parris is helpful
Parris is helpful, responsive and reactive. A pleasure to deal with and always reliable and informative.

Resposta da Charters Estate Agents
Good experience buying
Charters were the estate agent for the house that I am purchasing. They have handled the process without issue from start to finish. Jo in particular has kept me updated and has been easily reachable and responsive. She helped resolve a particular issue we had with timescales, and overall her management of the matter has made it that little bit less stressful!

Resposta da Charters Estate Agents
I first viewed with charters in Havant…
I first viewed with charters in Havant and Luke and his team have been brilliant never a problem when I needed to view always very happy to help they have been amazing and would highly recommend Luke and his team in the Havant office.
After I had agreed to buy Lisa took over getting the house exchanged she has been brilliant too never too much trouble always willing to help and with her excellent help we actually exchanged contracts today!!! Well done Charters excellent service all round from a very happy buyer !!

Resposta da Charters Estate Agents
I had the pleasure of meeting a lovely …
I had the pleasure of meeting a lovely young lady on 2 viewings Evelyn, such a kind friendly lady an asset to Charters 🙂

Resposta da Charters Estate Agents
Charters are very helpful and…
Charters are very helpful and professional. My recent move was made so much easier and nowhere near as stressful as it normally would have been if it wasn’t for Eloise at the Havant branch. Can’t recommend the company and Ella enough!

Resposta da Charters Estate Agents
Ella from the northend branch has been…
Ella from the northend branch has been awesome 👌 bubbly helpful and very patient, this hasn't been the easiest of times for myself but Ella has been great.

Resposta da Charters Estate Agents
Very professional
Very professional, polite and helpful team. They were understanding, easy to communicate with and handled everything in a kind and respectful way. I really appreciate their support and would happily recommend them ❤️

Resposta da Charters Estate Agents
The most professional estate agent ever.
The most professional estate agent ever.

Resposta da Charters Estate Agents
Lovely experience renting with charters…
Lovely experience renting with charters as Eloise was a great agent. She is very professional and proactive. Made a usually very stressful process so much easier and less nerve racking.
Thank you very much and well done!

Resposta da Charters Estate Agents
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