ChefOnline.co.uk Opiniões 

2222
TrustScore: 4 em 5

4,0

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our first takeaway meal with little India it was absolutely gorgeous very tasty and plenty of it. Delivered within 30mins and piping hot. Will certainly be ordering from them again.

A empresa respondeu

Classificada 5 em 5 estrelas

I used Chefonline to order takeaway food from the Royal Jaipur restaurant, Landford. Menu choice was easy and I selected to pay on collection. This went smoothly and my food was ready as soon as I arr... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

This has to be the worst butter chicken we have ever tried. It bore almost no resemblance to what this dish should be. The sauce was thin, greasy and strangely sour — missing the rich, creamy, sweet... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It is so easy and straight forward to order from the Bengal. In over 10 years of ordering from them, I’ve never had anything wrong/not delivered and it’s always piping hot and absolutely delicious. Kn... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de encomenda de comida online
  2. Plataforma de comércio online
  3. Serviço de take away

Sobre ChefOnline.co.uk

Escrito pela empresa

Welcome to ChefOnline, your gateway to takeaways!

Our online food ordering platform is the finest choice for ordering food. You can find a wide range of restaurants and takeaways from YOUR own neighbourhood with ChefOnline. Get exclusive discounts and deals on your first order, browse through mouth-watering menus, make instant table reservations, and get takeaways brought right to your doorstep — only with ChefOnline!

Order Online

Informações de contacto

4,0

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(2222)

227 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent service

Ordering process very quick and easy. Prices clearly shown and delivery spot on time.

16 de novembro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Hello Tina Farrell,
Thank you for your wonderful review, We’re delighted to hear that your order arrived on time and you found our platform easy to use and quick. We look forward to serving you again soon!

Classificada 5 em 5 estrelas

EASY TO ORDER AND PAY

15 de novembro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Hello Mrs. L. Golding,
Thank you for your wonderful feedback.
We're glad you found our platform easy to order and pay. Hope to serve you again soon at www.chefonline.co.uk.

Classificada 5 em 5 estrelas

On time/ great service

On time, hot food and tasted amazing 🤩

14 de novembro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Hello Michelle,
Thank you for your wonderful review. We’re delighted to hear that your order arrived on time, hot, and tasted amazing. We look forward to serving you again soon!

Classificada 3 em 5 estrelas

Nice food but arrived too early,6 pm I…

Nice food but arrived too early,6 pm I ordered it for 7-15 pm.

14 de novembro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Hi Karl,
Thank you for your feedback. We’re glad you enjoyed the food; however, we’re sorry to hear it arrived earlier than your selected time. We have forwarded your feedback to the appropriate restaurant for their attention.

Classificada 5 em 5 estrelas

Simple and efficient app

Simple and efficient app

8 de novembro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Hello Andy,
Thank you for sharing such wonderful feedback. We’re really happy to hear you find our app simple and efficient.
We appreciate your support and look forward to serving you again soon!

Classificada 2 em 5 estrelas

Came late

Had to wait quite a while for our order, despite ordering online, before opening time!

8 de novembro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Shelley,

Thank you for your message. We are sorry to hear about the delay with your order. ChefOnline works as a liaison between customers and partner restaurants, and we have passed your feedback to the restaurant management for review.

We appreciate your patience. If you need any further assistance, please contact us at support@chefonline.co.uk.

Classificada 1 em 5 estrelas

Unfortunately our food was not…dlivered …….was not delivered at all !

Unfortunately our food was not delivered at our requested time . We phoned the restaurant to discover they were having problems and could not fulfil our order . This of course was extremely upsetting as we had guests and were looking forward to our delivery .

7 de novembro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Joan,
Thank you for contacting us and sharing your experience regarding your recent order. We are sorry that your delivery did not arrive at the time you expected and that this caused inconvenience during your planned gathering.

Please note that we serve as an independent ordering platform connecting customers with restaurants, and we have already forwarded your concern to the restaurant management for review.

We appreciate your patience. If you need any further assistance, please contact us at support@chefonline.co.uk.

Classificada 5 em 5 estrelas

Fantastic food

There was a delay with the delivery which was beyond their control (car breakdown). The food was out of this world

5 de novembro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Carole,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk

Classificada 1 em 5 estrelas

Placed an order through you and the…

Placed an order through you and the restaurant had closed down.

1 de novembro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Customer,
We sincerely apologise for any inconvenience you may have experienced. Your feedback has been forwarded to the appropriate restaurant.

Classificada 5 em 5 estrelas

Seamless and simple

Seamless and simple

31 de outubro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Mr David,
Thank you for sharing such wonderful feedback. We are delighted to know you found our service seamless and simple. Hope to see you again at www.chefonline.co.uk

Classificada 5 em 5 estrelas

Great food fast delivery

Great food fast delivery
Polite and friendly staff

1 de novembro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Mr Ben,
Thank you for sharing such wonderful feedback. We're glad to hear that you enjoyed the food. Hope to see you again at www.chefonline.co.uk

Classificada 2 em 5 estrelas

Long winded ordering and although you…

Long winded ordering and although you say you deliver to Lancing you declined delivery to BN15 8LN so I had to collect

1 de novembro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Edward,

Thank you for sharing your feedback, and we are truly sorry to hear about your recent experience.

ChefOnline provides the ordering platform, while the preparation and delivery are carried out by our partner restaurant. However, please be assured that we have already passed your comments to both the restaurant and our support team so this can be reviewed and addressed promptly.

We sincerely appreciate your patience and understanding. If you would like any further assistance, please do not hesitate to contact us at support@chefonline.co.uk and we will be happy to help.

Classificada 5 em 5 estrelas

Quick and easy to order

1 de novembro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Mr Summers,
Thank you for sharing such wonderful feedback. Happy to hear that you enjoyed the food & find our platform user-friendly. Visit us again at www.chefonline.co.uk

Classificada 5 em 5 estrelas

Always great service

Always great service

31 de outubro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Hello Linn,
Thank you for sharing such wonderful feedback. We're glad to hear that you loved the service. Hope to see you again at www.chefonline.co.uk.

Classificada 1 em 5 estrelas

No longer working with the venue

No longer working with the venue, so the food wasn't ready or anything.

29 de outubro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear about your experience. Please note that the restaurant has not informed us of any changes to their partnership with us.
However, we’ll investigate this matter further to understand why this information was shared. We sincerely apologise for the inconvenience and appreciate your understanding.

Classificada 5 em 5 estrelas

Easy to order

Easy to order, didn’t have to pay until order was picked up and staff very courteous when order picked up.

27 de outubro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Hello Neil,
Thank you for sharing such wonderful feedback. Happy to know you find our platform user-friendly. Visit us again at www.chefonline.co.uk.

Classificada 1 em 5 estrelas

My food wasn’t delivered

My food wasn’t delivered, very disappointing

24 de outubro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Customer,
We sincerely apologise for any inconvenience you may have experienced. Your feedback has been forwarded to the appropriate restaurant.

Classificada 5 em 5 estrelas

Arrived in the time said and hot!

Arrived in the time said and hot!

26 de outubro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Corrine Pepperell,
Thank you for sharing such wonderful feedback. We're glad to hear that you loved the service. Hope to see you again at www.chefonline.co.uk

Classificada 5 em 5 estrelas

The app was easy to use

24 de outubro de 2025
logótipo da ChefOnline.co.uk

Resposta da ChefOnline.co.uk

Dear Ian Williams,
Thank you for sharing such wonderful feedback. Happy to know you find our platform user-friendly. Visit us again at www.chefonline.co.uk

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais