Christopher Plumbing Services Ltd Opiniões 257

TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've used Christopher Plumbing Services many times over the years and they never disappoint. Martyn came out on 9th April to drain and flush my central heating system, swap out a radiator, and fix a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very reliable, professional and prompt service. Got to the root of the problem and solved it. We always use them and always will. I just wish they wouldn't ask for feedback after every visit. It's... Ver mais

Classificada 5 em 5 estrelas

I recently used this plumbing service and was very impressed with the overall experience. They responded promptly to my enquiry and were able to schedule the work quickly. What stood out most was... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I’ve been using Christopher Plumbing for many years and they have never let me down. From fitting my new boiler to annual servicing I trust them for reliability and value for money.

A empresa respondeu

Informações sobre a empresa

  1. Canalizador
  2. Renovação de casas de banho
  3. Engenheiro de petróleo e gás
  4. Instalação de gás
  5. Empresa de aquecedores
  6. Fornecedor de equipamento para amaciamento da água

Escrito pela empresa

We always answer the phone and turn up on time! We aim to provide a reliable and responsive plumbing and central heating service to the Basingstoke, Andover and Fleet area. Customers and engineers are supported by our full-time office. We have a clear pricing policy, charging by the half-hour, rather than a fixed hourly rate. We are Gas Safe registered, providing boiler and gas appliance annual services, boiler and central heating installation and repairs, Gas Safety checks and Landlord Gas Safety records. Our general plumbing services include repairs, leak detection, water softeners and bathroom refurbishments. Christopher Plumbing Services is approved by Hampshire Trading Standards "Buy with Confidence”, Which? "Trusted Trader" and Trustatrader. We’re very proud to have so many regular customers who are also happy to recommend our services. Visit our website to learn more about us, how we operate and our range of services. Meet the team - we show engineer names and photos and always confirm who will be attending the appointment. We're open 8am - 5.30pm, Monday to Friday. If we don't answer the phone immediately or you are calling out of hours, please don’t hesitate to leave a message - we always respond promptly!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

257 opiniões

5 estrelas
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1 estrela

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Classificada 5 em 5 estrelas

Excellent service for 9 years

We have used Christopher Plumbing Services for the past 9 years, they have fitted our bathroom and regularly maintained our boiler during this time. We find Chris and his team to be efficient, professional and friendly; regardless of the size of the job. Would highly recommend.

15 de dezembro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for rating our services as 'excellent' and for recommending Christopher Plumbing Services. As a regular customer for so many years, your support is much appreciated and we are grateful for your helpful comments.

Classificada 5 em 5 estrelas

Christopher Plumbing great Service

Christopher Plumbing turned my freezing house into a warm one with no fuss at all. Phoned them when my heating stopped with no heat and no hot water and I realised that a boiler maintenance was long overdue. After clearly laying out their charging structure which is also on their website I arranged an appointment for 5th Dec 2025 with an arranged time of 1.30-2.30. At 1.30 on the dot Martyn turned up and within 20 minutes expertly had the issue with the lack of heat and hot water identified, fixed and not long after the boiler maintenance was completed and the Service Certificate was in my inbox.

Excellent service from the first phone call till Martyn left and I highly recommend Christopher Plumbing Service to anyone who needs a reliable local service that gets the job done.

5 de dezembro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for this outstanding review! It perfectly describes the excellent level of service we aim to provide, from initial enquiry to final invoice. It is also a good reminder of the importance of an annual boiler service to avoid loss of heating and hot water at an inconvenient time with associated costs. Thanks again, your comments and recommendation are much appreciated.

Classificada 5 em 5 estrelas

Fixing leaking pipe

We have used Christopher Services a number of times in the last few years, including boiler service, radiator replacement etc. So we had no hesitation in calling them when a pipe started leaking beneath the floor of the upstairs bathroom. An appointment for the plumber to arrive was booked efficiently and quickly. Detecting the source of the leak involved cutting a hole in the downstairs ceiling. Having replaced the faulty pipe, Brian left the site clean and tidy. Christopher Plumbing always give us advance notice of the costs involved so there are no unexpected shocks at the end of the job.

2 de dezembro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for this detailed review. We're delighted when customers continue to use our services and we appreciate it when they also support us by sharing reviews like this with helpful comments.

Classificada 5 em 5 estrelas

Extract fanDo what they answer the phone give a…

Do what they say answer the phone give a time for a quote if you except the quote they you time when they will arrive and didalso on time and very good workmanship received

9 de dezembro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for taking the time to submit a 5-star review, it is much appreciated.

Classificada 5 em 5 estrelas

Think confidence and you have…

Think confidence and you have Christopher Plumbing ‘bang to rights’…
They answer the phone quickly, reassure you, tell you what they will do and actually do it for the price they said they would!
Friendly, efficient and highly recommended.

21 de dezembro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for this great review and for recommending our services. We're pleased you clarified 'bang to rights' as a positive description!

Classificada 5 em 5 estrelas

New Boiler Installation

As a regular client of Christopher Plumbing I was once again happy to ask them to install a new boiler in the flat to which I had recently moved. As always I was very satisfied with the installation and related work Martyn kindly carried out. I am also grateful to Chris for his ongoing understanding and assistance particularly in light of my disability which means heating and plumbing issues take on an even higher priority for me personally.

4 de dezembro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for your kind words and thoughtful review.

Classificada 5 em 5 estrelas

The engineer came out the same day and…

The engineer came out the same day and promptly fixed my central heating. Efficient service at a reasonable cost.

19 de novembro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for taking the time to provide another 5-star review with helpful comments, it is much appreciated.

Classificada 1 em 5 estrelas

The Good, Bad & the Ugly!

The Good, Bad & the Ugly!
THE GOOD
I have used Christopher Plumbing in the past with no issues.
THE BAD
However, after attending to a drop in water pressure someone came out and suggested it was a valve problem? ( From the off I did say that I had a water softener). So I had the valve replaced. But still no improvement.
Then another plumber from CP returned and replaced another valve. Still no improvement?!
Only when they by-passed the water softener did the pressure return to normal! So I had two valves replaced apparently for no reason?!
Then to top it off I noticed a leak from the pipework where CP had replaced the valve, plus water coming out of the pressure release valve dripping outside.

So I called in D &D NRG plumbing & heating. Immediately D&D said that previous work had caused the leak and our pressurised system had not been recharged correctly, so causing the pressure release valve to drip! Also that the water softener should have been the first thing to be checked with water pressure issues!
THE UGLY
So after paying out £492.11 to CP, then another £436.51 to fix the leak and recharging the system caused by CP I was a bit miffed!!!!
After contacting CP and even forwarding the report from D&D, CP denied any wrong doing! Then to top it off, they just ignore my emails. So now I am looking into the small claims Court!

28 de novembro de 2025
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Resposta da Christopher Plumbing Services Ltd

We were surprised to receive this review and it would appear that the customer hasn’t received our email dated 28th November. The email provided a comprehensive report addressing all points raised by the customer; it included the engineers’ notes and photos for each visit and repeated the advice notes/outcomes included on each invoice. We have re-sent the email today and hope the customer will reconsider this review.

Classificada 5 em 5 estrelas

Fast fix


Leak in main tank reported on Friday, fixed on the following Monday.
Timely and efficient - recommended

24 de novembro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for submitting another 5-star review and recommendation. We were pleased to be able to assist and we appreciate your comments.

Classificada 5 em 5 estrelas

Excellent

I have been using Christopher Plumbing for about 3-4 years. Always excellent service. They always answer the phone, give appointment times, and turn up within the times stated, and are always polite. A 5* plus service.

5 de novembro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for sharing this great review for our annual boiler services and general plumbing - we’re delighted to ’tick all the boxes’!

Classificada 5 em 5 estrelas

First Class tradesman

We have used Chris a few times now and all his reviews sum up perfectly about his work.
He is reliable, tidy and works to an extremely high standard. He is also a rarity amongst modern day tradesmen in the fact that he turns up when he says he will!
Would happily recommend him to anyone.

26 de novembro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for this excellent review. We’re pleased you have experienced the consistently high level of service we aim to provide and we’re delighted you are confident in recommending our services to others.

Classificada 5 em 5 estrelas

Experienced, reliable and clear on costings

I've always used Christopher Plumbing Services because they know what they're doing, they show up on time and they are clear with pricing. Highly recommended!

19 de novembro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for another 5-star review with helpful comments including recommending our services.

Classificada 5 em 5 estrelas

Annual Boiler Service

We have relied on Christopher Plumbing for many years to carry out our annual gas boiler service, and they have consistently delivered an excellent experience. Their team is always punctual, arriving exactly when they say they will, which makes the whole process stress-free and convenient. The engineers are professional, friendly, and thorough in their work, taking the time to explain what they are doing and ensuring everything is left tidy once the job is complete.

The quality of service they provide gives us complete peace of mind that our boiler is running safely and efficiently throughout the year. It’s reassuring to know we can count on them not only for routine maintenance but also for advice and support whenever needed. Their reliability and attention to detail set them apart, and it’s clear they take pride in the work they do.

We wouldn’t hesitate to recommend Christopher Plumbing to anyone looking for trustworthy, dependable, and high-quality service. They have become our go-to company, and we are always impressed by the level of care and professionalism they bring to every visit.

29 de outubro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for this outstanding review! We appreciate your ongoing support as a regular customer.

Classificada 5 em 5 estrelas

Excellent

Excellent, reliable, knowledgeable and friendly. Chris and his team have always impressed me with their professionalism, dedication, value and friendly nature. I have recommended Christopher Plumbing to many people and all have thanked me. Chloe and Martyn particualrly are real assets.

20 de novembro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for taking the time to share this great review. We're delighted to know that other people have welcomed your recommendation of our services. Your praise for Chloe (office) and Martyn (Gas Safe engineer) is also appreciated.

Classificada 5 em 5 estrelas

This was the first time I have used…

This was the first time I have used Christopher Plumbing, and was very pleased.
Very quick to answer my query and book me in. The engineer was friendly and professional and fixed my plumbing issue.
I would definitely use them again.

21 de outubro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you, we're delighted you were pleased with the service provided (investigate and fix low hot water pressure) and would use Christopher Plumbing Services again.

Classificada 5 em 5 estrelas

boiling tap fitted

needed a boiling tap fitted to replace existing tap in kitchen , Got in Christopher plumbing services that did a survey and provided a recommendation on boiling tap to be fitted . Price was good , job was completed in 1/2 day to a good standard . tap works perfectly

28 de outubro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for another 5-star review, we're pleased you're happy with the new tap and the services provided.

Classificada 5 em 5 estrelas

Excellent service for all plumbing/heating issues

I have always found that Christopher Plumbing provide an excellent service. I have used them annually for a boiler service and they are my first port of call for any other plumbing issues. All their plumbers have been very polite and fastidious in their work and I highly recommend Christopher Plumbing.

24 de outubro de 2025
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Resposta da Christopher Plumbing Services Ltd

As a regular customer, thank you for taking the time to share your opinion and for recommending our services via this 5-star review.

Classificada 5 em 5 estrelas

Fantastic service.

The service from initial enquiry to completing the job was 10 out of 10. Prompt reply from my first call and immediately felt as if I was a priority. They were extremely efficient and professional and kept me informed all the way through the works. Turned up when agreed, extremely helpful & gave some great advice too. Can’t recommend them highly enough and will definitely be using them in the future. Thank you to all staff & engineers involved in rectifying the fault with my boiler.

27 de outubro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for taking the time to share this glowing appraisal of our services. We're delighted you have been pleased with the communication and the work completed and would also recommend Christopher Plumbing Services to others. Your comments are much appreciated!

Classificada 5 em 5 estrelas

First Class

Always turn up when they say they are going to and they do a very good job.

18 de setembro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you! We endeavour to provide a consistent ‘first class’ service so it's rewarding to receive this 5-star review from one of our regular customers (eight years).

Classificada 5 em 5 estrelas

Very pleased again 👍

Very pleased again with the service from Christopher Plumbing in Basingstoke. This was the second time we used them and they were first rate each time. This time it was to trace a leak in the bathroom ceiling and Ben was super efficient and effective at finding it and providing pics for evidence for the insurance. Thank you!

13 de outubro de 2025
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Resposta da Christopher Plumbing Services Ltd

Thank you for this great review, we're delighted you have been happy with our service on both occasions.

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