The customer service is amazing. I always get a fast response from support and they've been super helpful. They've been able to resolve all my issues quickly. The program that I'm using from them w... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had an issue with my activation code, so I have contacted the support service, it was already 8:00pm so honestly I was not expecting an answer the same day. But they have not only answered right awa... Ver mais
There aren't many decent PDF converters for Windows. Most don't bother to include the OCR searchable / selectable text when converting documents with text, MS Word, etc., etc. I've tried severa... Ver mais
Unusual one this....but very happy. Not happy about an automatic renewal, which I didn't authorise/wasn't made aware of. Emailed support and within half a day they'd politely replied to say that they'... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are Cisdem, a dynamic group composed of sophisticated software engineers and tech enthusiasts. Our mission is to develop software that is innovative, easy-to-use and budget friendly. Since 2014, we have created multiple innovative and high-efficient software in the fields of Utility Tools, Multimedia Studio, and Document Solutions. Cisdem Apps, known for simple and user-oriented design, have been used by individual and business users in more than 160 countries. We put enormous efforts on R&D and undertake active upgrade & maintenance to make sure our IT solutions fully meet our clients’ needs and always update to date. We do hope that our apps saved your time, money and efforts - be it removing duplicate files, locking apps/websites, managing Mac Contacts, recovering your lost data, downloading and converting videos, DVD burning, editing or converting PDF files, etc. Ultimately, our goal continues to be, providing flexible, cost effective tools that make life easier and workflow smoother.
Informações de contacto
RM 02, 21/F, HIP KWAN COMMERCIAL BUILDING,38 PITT STREET, YAU MA TEI, KL, Hong Kong
- support@cisdem.com
- www.cisdem.com
Respondeu a 80% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Great customer service & timely communications. Quick to resolve issues.
The customer service is very…
The customer service is very responsive. Their assistance is fast and very satisfactory.
The customer service is amazing
The customer service is amazing. I always get a fast response from support and they've been super helpful. They've been able to resolve all my issues quickly. The program that I'm using from them works exactly how it's supposed to.
Great Support Team
Their support team replied really quickly and solved my problem.
cisdem appcrypt…
cisdem appcrypt アプリは特定のウェブサイトへのアクセスをブロックするのに役立っています。
利用方法について疑問があってもメールサポートにより迅速に解決することができました。
Quick response and resolution to my…
Quick response and resolution to my issue.
Great customer service
Quick turnaround for an issue and great resolution
They solved the issue with my activation code
I had an issue with my activation code, so I have contacted the support service, it was already 8:00pm so honestly I was not expecting an answer the same day. But they have not only answered right away, but they solved the issue immediately. Great service, 5 stars to Joey.
After using Cisdem for a few years
After using Cisdem for a few years, I was pleased with the performance of this program. I recently upgraded my computer and needed to transfer the license. It was done within a very short period of time. No hassle, and I was up and running.
Tech Assistance excellent
Tech Assistance excellent very very helpful and also very quick to respond to my enquiry. Definitely. 5 Stars 🌟
Also program very efficient.
Resolved issue quickly
They responded to my issue in less than a day and provided a working solution for me.
The colleague did everything to solve…
The colleague did everything to solve the issue. With success. Many thanks.
You can buy it without any problem
The application works, excellent technical support that responds quickly.
It was very fast with no answers asked
It was very fast with no answers asked. Didn’t have any problems. Can’t say it again Thanks in my thoughts you deserve a raise in your paycheck. Again thanks for your time.
Excellent service
Excellent service, they helped me fix my issue very quickly and their product is solid.
Excellent Customer Service from Ethan @ Cisdem
I emailed Cisdem about a Product of theirs that I purchased a lifetime license in Sep 2025.
However, I wanted to use the software on my Laptop instead of my Desktop. Ethan Li at Cisdem was kind enough to re-set my license. Everything is all up and running fine on the laptop.
Second to none Customer Service.
My problem (or rather my lack of understanding) was quickly solved. LOVE the Cisdem program and most of all the Customer Service Department. 5 STARS earned for sure. Thank you.
I had an issue and my terminal was…
I had an issue and my terminal was locked. I emailed them to send me unlock code and they promptly sent it. Great service.
The Cisdem support team was able to give me help that was easy for an 84 year old to understand!
The Cisdem support team was able to provide me with clear directions, including screen grabs, so I could have a successful and happy experience. They were very knowledgable, courteous, and patient.
I am very satisfied with the fast…
I am very satisfied with the fast support when I needed help. The software is user-friendly and easy for anyone to understand.
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