I've used clarks for many years when working for a company in cambridge. I continue to order through them asi find that are always competitive price wise ,and the staff are always courteous, knowl... Ver mais
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Leia as opiniões dos outros
Great website, no hassle, delivery perfect, quality of goods excellent. Clear communications via email. Will use them for all garden and building needs.
A empresa respondeu
I have used Clarkes for years mainly in Suffolk then moved to North Norfolk. There is not place like Clarkes anywhere in Norfolk or for that matter in Suffolk, Essex or Cambridge where I have lived al... Ver mais
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Excellent. Ordered some fence panels & a box of screws. Arrived within 3 days & all great quality. Kept me updated re delivery by email & phone plus the driver called on the day of delivery to advi... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de materiais de construção
- Fornecedor de agregados
- Loja de artigos para paisagismo
- Loja de madeiras
- Loja de materiais para cercas
- Loja de roupa
Sobre Clarkes of Walsham
Escrito pela empresa
Everything you need in one place
Clarkes are one of the largest independent suppliers of building, agricultural, and landscaping materials in East Anglia.
We have been your trusted, local builders merchant supplying the trade and public for over 115 years.
VISIT OUR WEBSITE our delivery service ABOUT USInformações de contacto
Clarkes of Walsham Ltd, The Street, IP31 3BA, Walsham-le-Willows, Reino Unido
- 01359259259
- info@clarkesofwalsham.co.uk
- www.clarkesofwalsham.co.uk
4,9
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A good company to do business with
A good company to do business with
You feel like they appreciate your custom
19 de agosto de 2026
Resposta da Clarkes of Walsham
Hi Jeremey,
Thank you very much for your kind words. It’s especially nice to hear that you feel valued when dealing with us — comments like that really mean a lot!
If we can help with anything else in future, please don’t hesitate to get in touch.
Tom
Proper company with proper service
Great website, no hassle, delivery perfect, quality of goods excellent. Clear communications via email. Will use them for all garden and building needs.
18 de agosto de 2026
Resposta da Clarkes of Walsham
Hi Peter,
Thanks for taking the time to leave such a great review! I’m really pleased to hear you had such a positive experience throughout, from ordering online right through to receiving your delivery. It’s fantastic to know we’ll be your first choice for your future garden and building projects!
If you ever need anything else, we’re always happy to help.
Tom
Fast order turn around and excellent…
Fast order turn around and excellent bulk bag placement by the delivery driver - exactly where we wanted it.
19 de agosto de 2026
Resposta da Clarkes of Walsham
Hi Hilary,
Thank you very much for your kind words. I’m really pleased everything went smoothly, and it’s great to hear the driver got the bulk bag exactly where you needed it!
If you need anything else at all, feel free to let us know.
Tom
Good quality products at reasonable…
Good quality products at reasonable price. Safe quick delivery ! Excellent
18 de agosto de 2026
Resposta da Clarkes of Walsham
Hello,
Thank you very much for your kind words. I’m really pleased to hear you were happy with your order and that everything arrived quickly and safely!
If there’s anything else we can help with, just give us a shout.
Tom
Best company for fencing
I've used clarks for many years when working for a company in cambridge.
I continue to order through them asi find that are always competitive price wise ,and the staff are always courteous,
knowledgeable, and willing to assist you when you have a question. And I've found delivery from them to be first class unlike other suppliers I use.
19 de agosto de 2026
Resposta da Clarkes of Walsham
Hi Andrew,
What a wonderful review, thank you so much! It’s fantastic to hear you’ve continued to choose Clarkes over the years, and that our team and delivery service have consistently looked after you. Your continued support really does mean a lot to us.
If you ever need anything else, we’re always happy to help.
Tom
Excellent!
Easy ordering, helpful office staff and friendly polite driver. Will use again. Thank you.
19 de agosto de 2026
Resposta da Clarkes of Walsham
Hi Spencer,
Thank you very much for your kind words. I’m really pleased to hear everything went smoothly and that both our office and delivery teams made such a positive impression!
If you ever need anything else, we’re always happy to help.
Tom
Always a nice place to come and visit…
Always a nice place to come and visit even if just to browse.
1 de setembro de 2026
Opinião espontânea
Resposta da Clarkes of Walsham
Hi Brian,
Thank you very much for your kind words. It’s lovely to hear you enjoy visiting us, even when you’re just popping in for a browse!
We look forward to welcoming you back again soon.
Tom
Resposta da Clarkes of Walsham
Hi Nigel,
Thanks for the review! I'm really pleased to hear you were happy with the quality of the timber, the pricing and the delivery service.
If you ever need anything else, we're always happy to help.
Tom
fence panels
Ordered fence panels, delivery was great, panels are good quality. Great company
20 de julho de 2026
Resposta da Clarkes of Walsham
Hello,
Thank you very much for your kind words. I’m really pleased to hear you were happy with the fence panels and that everything went smoothly from ordering through to delivery.
If you need anything else at all, feel free to let us know.
Tom
Good service & delivery
20 de julho de 2026
Resposta da Clarkes of Walsham
Hi Visper,
Thanks for the review! I'm really pleased to hear you were happy with the service and delivery.
If you ever need anything else, we're always happy to help.
Tom
Resposta da Clarkes of Walsham
Hi Wojciech,
Thanks for the review! I’m really pleased to hear everything met your expectations and that you were happy with the overall experience.
If there’s anything else we can help with, just give us a shout.
Tom
Resposta da Clarkes of Walsham
Hi Mr Youngs,
Thank you very much for your kind words. I'm really pleased to hear you've consistently had a great experience with us and that you've found the service fast and friendly!
If we can help with anything else in future, please don't hesitate to get in touch.
Tom
Super service!!
Good communication, delivery details...
Delivery driver helped me get bags of salt in my garage, shhh don't get him in trouble.
Super service!!
Andrew
30 de julho de 2026
Opinião espontânea
Resposta da Clarkes of Walsham
Hi Andrew,
What a great review, thank you so much! I'm really pleased to hear you were happy with the communication and service throughout, and don't worry... your secret's safe with us! 😉 It's great to know the driver went the extra mile to help.
If you ever need anything else, we're always happy to help.
Tom
Delivery problem but very well resolved
UPDATE: Customer service manager contacted me first thing the next day. Very apologetic and got the delivery made within the hour. A very satisfactory response. Thank you.
Massively disappointed in what has previously been a reliable company,
After placing an order I emailed asking to be notified of the delivery date, and got a reply stating it would be today. I subsequently received a standard delivery confirmation, again saying delivery would be today.
Around 3pm, with still no delivery, I called to make sure it was still today and got that confirmation.
I have been waiting since 7am, my wife and I altering our arrangements so that at least one of us was here to accept delivery.
Now 6pm and NO DELIVERY - NO PHONE CALL, NO EMAIL, NOTHING.
Pathetic and deeply disappointing!!
15 de julho de 2026
Opinião espontânea
Resposta da Clarkes of Walsham
Hi Alastair,
Thank you for updating your review following resolving of the issue. I'm really pleased we were able to sort the issue quickly for you, although I'm sorry again for the frustration and inconvenience caused by the missed delivery.
Once we realised what had happened, we investigated the issue, accepted responsibility, and arranged for our Transport Manager to personally deliver your order as quickly as possible. We really appreciate you giving us the opportunity to put things right and for taking the time to update your review afterwards.
If there's anything else we can help with, just give us a shout.
Tom
Excellent Company
Excellent. Ordered some fence panels & a box of screws. Arrived within 3 days & all great quality. Kept me updated re delivery by email & phone plus the driver called on the day of delivery to advise of his eta. Also helped me carry everything into my back garden exactly where I wanted them. Good service & how things always used to be as opposed to nowadays. Will definitely use them again
9 de julho de 2026
Opinião espontânea
Resposta da Clarkes of Walsham
Hi Darren,
What a wonderful review, thank you so much! I’m really pleased to hear everything went smoothly from ordering through to delivery, and that the team kept you well informed along the way. It’s also great to know the driver went the extra mile to help — comments like yours are always really appreciated.
If you ever need anything else, we’re always happy to help.
Tom
Resposta da Clarkes of Walsham
Hello,
Thank you very much for your kind words. I’m really pleased to hear everything went smoothly and that you were happy with both the communication and your order.
If there’s anything else we can help with, just give us a shout.
Tom
Disappointing delivery
I chose Clarkes of Walsham based on their many positive reviews, particularly regarding delivery, but unfortunately my experience was very different.
The delivery driver accessed my back garden without any instruction to do so and placed a very large, heavy trough directly on top of one of my plant beds, damaging established plants. I contacted the company to ask for an explanation, and the driver claimed they hadn't seen any plants. Given that the trough was sitting in the middle of a large, well-established flower bed, I found this difficult to understand. It’s impossible not to see the plants.
I replied with a photo clearly showing the trough on top of the plants. After sending the evidence, I received no further response.
Mistakes can happen, and I would have appreciated an honest acknowledgement or apology. Instead, my concerns were simply ignored. Based on my experience, I can't recommend them.
12 de junho de 2026
Opinião espontânea
Resposta da Clarkes of Walsham
Hi Brittany,
I'm very sorry to hear about your experience and for the damage caused to your plants.
Having looked into this further, I understand the driver made the decision to place the trough inside your gate as he was concerned about leaving it on a busy street. His intention was to help protect your order, but I'm very sorry that, in doing so, the trough was placed on your flower bed and caused damage.
I'm also aware you mentioned not receiving a further response. We did send a follow-up email after receiving your photographs, including an apology, but I'm sorry we've still left you feeling that your concerns weren't fully addressed. We'll be reaching out to you again shortly in the hope that we can resolve this matter with you.
Tom
Resposta da Clarkes of Walsham
Hi Raffie,
Thanks for the review! I’m really pleased to hear you were happy with the service we provided!
If you need anything else at all, feel free to let us know.
Tom
Product was as described
Product was as described, goods arrived quickly, delivery was efficient.
17 de junho de 2026
Resposta da Clarkes of Walsham
Hi Sarah,
Thank you very much for your kind words. I’m really pleased to hear everything arrived quickly and that you were happy with the overall experience.
If there’s anything else we can help with, just give us a shout.
Tom
Best Store in the UK!
I have used Clarkes for years mainly in Suffolk then moved to North Norfolk. There is not place like Clarkes anywhere in Norfolk or for that matter in Suffolk, Essex or Cambridge where I have lived also. Amazing quality and prices. Free delivery over certain level is appreciated and long may they thrive. Drivers are so friendly and all staff helpful no matter if it’s a big or small order.
17 de junho de 2026
Resposta da Clarkes of Walsham
Hi Mr Hunter,
What a wonderful review, thank you so much! I’m really pleased to hear you’ve continued to choose Clarkes over the years, even after moving to North Norfolk. Being called the best store in the UK has certainly made us smile! Your comments about our quality, pricing and the service from both the team and our drivers are hugely appreciated, and your continued support really does mean a lot to us.
If we can help with anything else in future, please don’t hesitate to get in touch.
Tom
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