The speed that your order is dealt with. The quality of the waxs are superb I would recommend this company to everyone who buys wax melts.
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Leia as opiniões dos outros
Fantastic melt waxs,the scents are amazing. This time my order was all fruity scents and all I can say is wow. The crisp apple smelt like you had just bitten into as the description says a crisp apple... Ver mais
A empresa respondeu
I have purchased Classic candles from my local gift shop for a few years but decided to see if there were any sale offers direct. I love these candles so much better than other well known brands, I wi... Ver mais
A empresa respondeu
The fragrances of the candles are always lovely, they are good value for money and when they’d ent the parcel slightly later then expected they kindly put in 4 free melts for me to try.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We hand poured our candles and wax melt #in the heart of Suffolk, ensuring absolute care and attention to all our products. Ultra-premium fragrances to fill the room, décor neutral white wax which provides the brightest light, we’re very proud of our beautiful home fragrance products. We put love, care and years of experience into our products, and we’re sure you’ll love them too!
Informações de contacto
Unit 16 Seven Acres Business Park, IP12 4PS, Ipswich, Reino Unido
- sales@classiccandle.com
- www.classiccandle.com
exceptional products
12 de fevereiro de 2023
Resposta da Classic Candle Company
Thanks for the glowing feedback! :)
Excellent company to deal with
Excellent company to deal with. Always good service
11 de janeiro de 2023
Resposta da Classic Candle Company
Your positive review made our day! Thank you so much!
Easy online shopping experience
Easy online shopping experience, fast shipping and parcel was packaged securely.
7 de janeiro de 2023
Resposta da Classic Candle Company
Your feedback is greatly appreciated. Thank you for your positive words.
Everything you want from wax and more!…
Classc Candle is a brand I have used since in first began. I especially love their mini lights. They make super gifts, greaf value and are great way to try out a fragrance. My favourite way to use them is to cut them into sections and use in a warmer. (They do sell wax melt packs primarily for use in warmers but I live tge versatility of the mini lights.)
Their two or three wick candles, especially, burn cleanly and effectively and suit any decor with their style and colour. Apart from waxing lyrical about the products, just as important is their customer service, which in my experience is second to none.
5 de janeiro de 2023
Opinião espontânea
Resposta da Classic Candle Company
Your feedback brightened our day! We're thrilled that you're happy with our products and customer service. Thank you for shopping with us!
Brilliant fragrances and great service
Amazing selection of fragrances. I really recommend the minilights to sample a fragrance, really nice little candles. The bigger 2 wicks have a real 'wow' factor, they look great and they really fill the house. Order was well packed but Royal Mail let everyone down (shame on them!!), but thankfully everything arrived in the end
19 de dezembro de 2022
Resposta da Classic Candle Company
Thanks again for the positive words! We so glad to hear you're enjoying our products.
Resposta da Classic Candle Company
James, thank you for your review, I apologise again for the delays in getting your order to you. So pleased it has now arrived.
Richard
Lovely candle
Lovely candle, smells amazing, bought as a present but it might not make it to the recipient!!!
16 de novembro de 2022
Opinião espontânea
Resposta da Classic Candle Company
You wouldn’t be the first to deprive someone of a present! Thank you for your kind words.
Ordered a candle as a present .
Ordered a candle as a present .. were worried about delivery etc .. but candle turned up on time and is staying put ... smells awesome
12 de dezembro de 2022
Opinião espontânea
Resposta da Classic Candle Company
Thank you Andrew, it has been a difficult year for deliveries and I will pass your thanks on to the team, they need some positive feedback to negate some of the awful abuse some customers have thrown at us for Royal Mail’s destruction of Christmas deliveries which really are not our fault.
Beautiful Candle
Have received candle yesterday for Xmas , it’s beautiful thank you so much, my daughter will love it.
12 de dezembro de 2022
Resposta da Classic Candle Company
Update - this was delivered 17th December, clearly, Royal Mail’s fault, not ours, would really appreciate an updated review of our products instead of the delivery service.
Thank you.
Sheena, we are sorry that your order has not arrived yet. You ordered on Sunday 3rd, it is was posted on Tuesday 5th, unfortunately we have all been let down by Royal Mail this year, and orders are being delayed. Since your order entered their system, they have had previous strikes to catch up on and have had 2 further days of disruption. Add to that the snow that has blocked roads and transport routes in England and Scotland, delays are inevitable.
We hope that your order arrives soon, and you will be kind enough to update your score based on the quality of our products, not based on Royal Mail strikes and weather which are not our responsibility. We are a small business just trying to work hard in a truly difficult situation, and unfair reviews damage our company unnecessarily.
ordered lime scented candles but got…
ordered lime scented candles but got cookie scented (i think) instead, they will be xmas prezzies as I really don't like the smell. Sad as I really like classic candle as a brand. Will still buy in the future.
28 de novembro de 2022
Resposta da Classic Candle Company
Shelley, thank you for your orders this year, and we are sorry to hear about your Lime Explosion candles, the description for Lime Explosion is as follows.
Bursting with lime, and to give an extra zing, we’ve added some sweet ginger to make the fragrance explode with a mouthwatering splash of lime that with alert your senses to a full on citrus fruit experience.
It does contain a ginger sparkle which pushes out the lime and citrus notes when burning. I agree the ginger is quite strong when cold, but the lime certainly comes through when burning.
As with any of our products, if a customer is unhappy with the fragrance of any unburned candles, we are always happy to exchange them.
Richard
I recently gave a 1star review as I…
I recently gave a 1star review as I hadn’t received my oil burner, I have now received it and very pleased with it, I now retract my initial 1 star & replace it with 5 stars.
21 de outubro de 2022
Opinião espontânea
Resposta da Classic Candle Company
Thank you Diane, we try our best, it really was Royal Mail's fault. Please could you edit your other review ? It would be much appreciated.
Wax melts
I use the wax melts mostly, they smell gorgeous and last quite a while. They are packaged really well and dispatched very quickly.
27 de setembro de 2022
Resposta da Classic Candle Company
Thank you for your kind words, it is customers like yourself that make all the hard work worthwhile !
Richard
Resposta da Classic Candle Company
Thank you, we try our best to please
Great Service
Great company to deal with. Great products, speedy delivery and good packaging.
9 de julho de 2022
Resposta da Classic Candle Company
Thank you Jane, we try our best to please.
These candles are amazing
These candles are amazing . They burn so cleanly and smell gorgeous. There is absolutely no waste with these either. They burn right down to the bottom and continue to hold the smell even after they’re finished. Super fast service too, definitely recommend
30 de junho de 2022
Resposta da Classic Candle Company
Thank you Louise, we try our best to please, and you're right because every candle we make we mix the oil right the way through, using high quality oils throughout.
Beautiful fragrances and so much choice!
23 de junho de 2022
Resposta da Classic Candle Company
Thank you Kay, we like to make it difficult for customers to find a favourite by releasing new fragrances regularly :-)
My Fave Candle Company
Have always purchased from this company such lovely fragrances I have always liked the personal touch, you are not just a number, keep up the good work and keep new fragrances coming
23 de junho de 2022
Opinião espontânea
Resposta da Classic Candle Company
Daniel, thank you for your kind words, none of our customers are numbers, and we are always open to suggestions for new fragrances.
Resposta da Classic Candle Company
Thank you Eileen, hope to be packing a box up for you again soon.
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