Clyde Property Opiniões 

310
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently sold my property with the westend branch. Kerr came out to view it, and I appreciated his honest appraisal and non-pushy demeanour. I wasn’t ready to sell and another estate agency was cons... Ver mais

Classificada 5 em 5 estrelas

Buying and selling houses is extremely stressful however Clyde Property were excellent with both selling our home (Stirling branch) and our purchase was through them also (Perth branch) this eased a l... Ver mais

Classificada 5 em 5 estrelas

Very easy to raise any repairs or issues and they are dealt with very quickly and comprehensively with no fuss, this has been the case for the nearly three years I've been renting with them! Fernanda... Ver mais

Classificada 5 em 5 estrelas

Used the Bearsden office recently to both sell and buy. Absolutely wonderful service from everyone involved. I’ve used other big estate agents locally in the past and had really not very good experien... Ver mais

Informações sobre a empresa

  1. Imobiliária

Escrito pela empresa

Clyde Property is the leading independent estate agent Scotland, offering quality property for sale and rent throughout Scotland.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

310 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(310)

82 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Buying off grid

Not a usual straightforward house purchase, couldn’t have done it without the specialised expertise of the team at Clyde, a well deserved thank you goes to all concerned.

31 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We had a great experience with Stuart…

We had a great experience with Stuart and Jamie. Both were helpful and informative helping us make key decisions. During viewing Jamie was supportive, responsive and kept us up to date. He provided excellent guidance. They both helped reduce the anxiety and stress levels.
We could not speak more highly of our experience and recommended Clyde to neighbours and friends, both of whom have had a positive experience as well. We would not hesitate to use Clyde again.

4 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We went with Clyde to sell our home and…

We went with Clyde to sell our home and what a great service. They done everything they said they would do and to give us easy knowing we were in good hand in selling our house. We only had two viewings and the house was sold on the second one. So thanks to the team at the Falkirk office pleasure dealing with you. Thanks again.

12 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Clyde Property in Byres Road. Highly Professional

Clyde Property in Byres Road were excellent from start to finish when selling our flat. The staff were exceptionally professional, helpful and supportive throughout. Rachel was the key person we dealt with and she initiated communication, responded to requests and nothing was too much trouble. Overall our experience was extremely positive due to the competence, professionalism and helpfulness of all the staff. Thank you.

6 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very Positive Experience

I had a great experience working with Clyde on my house sale this year. Nicola Palmer guided us through the process from beginning to end with transparency, support and a brilliant outcome. The team were easy to communicate with, prompt with responses and always friendly and polite.

1 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A very professional service

A very professional service. Photographer was great. A couple of serious offers very quickly. One for 19% over valuation. Sale process went very smoothly. Very pleased.

9 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

TENANTS BEWARE!!

TENANTS BEWARE!!

Please my fellow tenants, please take into serious consideration the tenancy of a property with an Estate Agent like this.

Firstly, their sole prerogative is to ensure the self interest of themselves and landlords. Happy to let out substandard properties, with poor heating, insulation and ventilation.
On routine inspections they would highlight the uncleanliness and failed to highlight the mould growth on windows and interfaces which leads to the slow death diseases like aspergillosis and to 'take a cloth to it'.

On exiting the property I have had a surmountable part of my deposit of £1,350 taken for the following reasons.
1. £342 for the cleaning of the property.
This is a mandatory procedure by Bonnie & Clyde, as they have a subsidiary cleaning company owned by themselves, clearly as a racket in exploiting tenants. Regardless in how clean you leave the flat.

2.£480 in damage. This again, was illustrated that allegedly there was a small hole in a cupboard, mould growth on curtains which attributed to their demise and a blocked dishwasher drain pipe.  All of which wasn't stated on the post exit inspection.

3. £240 in not seeking the approval of painting the flat and leaving an unsatisfactory finish. Yes, believe it. The property I received was a battered Manhattan Grey, covered with stickers, holes and Velcro. Yet, somehow painting it without their permission will result not only in labour and paint costs, but an additional fine for following the rules.

4. £100 for the removal some cleaning products, a toilet brush and a knife. Must have had to call in the A team for that. I would have imagined the bin liner cost in that itemised billing as £50 and £50 for the inconvenience.  

Please, if unfortunate to be in the premises of a Bonnie & Clyde Letting, take lots of pictures and store them. You will require this at a later date. Also, report everything and have it recorded.

When dealing with Deposit Safety Scotland, monitor the process vigilantly as like me, you will not receive notification of your opportunity in evidencing your side of the bargain. Therefore, lose the disputed outstanding balance.

For those at Bonnie & Clyde, don't expect me to call you and discuss this matter. You want me to discuss anything with you, I am happy to go to an online platform for everyone to see in providing honesty and transparency. Let the audience see who is telling the truth and who they deem to be fair and honest.

For prospective sellers, I can understand their immorality and parasitical nature would naturally be of a benefit to you. I'm sure they are wonderful at it. If you do have a sense of social responsibility and have an ounce of morality, think twice in choosing Bonnie and Clyde!

10 de dezembro de 2025
Opinião espontânea
logótipo da Clyde Property

Resposta da Clyde Property

Thank you for taking the time to share your experience. We are sorry to hear that you are dissatisfied with the outcome of your tenancy and the deposit resolution process.

We take all feedback seriously. All properties we manage are let in accordance with current legislation, including standards for heating, ventilation, and safety. Routine inspections are carried out to identify maintenance issues and to ensure tenants are meeting their responsibilities under the tenancy agreement. Any concerns regarding mould or ventilation are investigated when reported.

With regard to deposit, all deductions are itemised, supported by photographic evidence, and submitted in line with the tenancy agreement which is signed at the start of a let. Deductions related to cleaning, damage and removal of items left behind are assessed against the property’s check-in and check-out reports. These are not “mandatory charges,” but costs incurred to return the property to its original condition.

Where a deposit is disputed, the matter is referred to Safe Deposit Scotland, which is an independent adjudication service. Decisions regarding disputed amounts are made solely by them based on evidence provided by both parties. We do not control the outcome of this process, nor do we prevent tenants from submitting evidence.
We encourage all tenants to take photographs at check-in and check-out, report issues promptly in writing, and seek written permission before making alterations to a property, advice that is standard across the industry.

While we regret that this tenancy ended on a negative note, we remain committed to acting professionally and transparently for both tenants and landlords. Should you wish to raise any specific concerns formally, our complaints procedure remains available.

We wish you the best in your future accommodation.

Classificada 5 em 5 estrelas

Excellent Service

Clyde have been wonderful to deal with both in assisting with the listing and sale of my Mother’s property and helping with issues that arose at the time of closing of the sale of the property. I highly recommend using Clyde and Gavin Fleming in particular.

27 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I was always given 1st class attention

I was always given 1st class attention. I was kept informed of any developments in the sale of my mum’s property . Clyde always acted in a very professional manner. All staff are very knowledgable and make you feel at ease. The staff always had a smile on their faces when I called into the office. Clyde took charge and helped me in each step of the process of selling.

3 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very professional

Very professional, our first meeting with Gavin was excellent, he was happy to share his experiences and tips which made the process easier for us

10 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Successful sale after 9 months!

Through no fault of Clyde Property it took me 9 months to sell my house.It was caused by a broken chain. Clyde continued to promote/ advertise and conduct house viewings throughout this period with professional expertise. It was good to know they were behind me all the way.

21 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Service

I have recently sold my property through these agents and cannot praise them highly enough. From the very beginning, everyone was extremely professional and courteous. I'd particularly like to mention Mr Jeff Thomson. He made the experience stress free with a positive 'can do' attitude. I only wish I could give 10 stars!

20 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service and communication

Great experience with the whole team from Helensburgh Clyde office as a seller. They are all lovely, friendly and kept in good communication throughout the whole process. They don't mind answering continuous little questions that pop up and act in their clients' interest. I would very much recommend.

20 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Six stars

First class from everyone at Clyde; the team helped us all along the way as we navigated a complex chain to a successful close. It wouldn't have happened without Clyde :)

28 de outubro de 2025
Opinião espontânea

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