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Capital Markets Elite Group Opiniões 

243
•
TrustScore: 4 em 5

3,9

Corrector financeiro
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Only good things to say about CMEG. Their service is very good when it comes to queries and client relationships as well as their platform CPro is phenomenal. I have been with them 4 years now and sti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

update: There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. th... Ver mais

Classificada 1 em 5 estrelas

1. High fees 2. Unrealable and unstable platform. Meaning almost every week, you will have issues with positions being rejected. They always say "technical issues" on their end. 3. Random charges... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have an account with them for two years. I've been investing for the last ten years. I have had accounts with many brokers. Their trading executions are as good as any broker I've tried. Their custo... Ver mais

Informações sobre a empresa

  1. Corrector financeiro

Escrito pela empresa

Capital Markets Elite Group provides access to major markets and multi-asset investments backed by extensive market intelligence, advanced technology and expert advice. INSTANT ACCESS. TRUSTED SOURCES. SAFE TECHNOLOGY. Unlimited opportunities, Trade with less limits, Invest with more options. Elevate your trading with sophisticated trading platforms, premium insights and a dedicated team of specialists. Enjoy broader access to several asset classes, geography, investment styles and choice of trading platforms. Our powerful trading tools are smart, fast and designed for mobile. Just the edge you need when seconds count. Your strategy is only as good as your insight. Go deeper and wider with our market insights to help you plan ahead. Protect your positions with a risk profile that’s right for you. Our experienced team and risk management technology can help.

Informações de contacto

3,9

Bom

TrustScore: 4 em 5

243 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,9

Todas as opiniões

(243)

7 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Superb platform

Superb platform, even better service! The customer service representatives  who provided a walkthrough were fantastic. The platform was easy to navigate and charts are amazing!

14 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic platform

Fantastic platform. Very easy to understand. If you have a problem just give them a phone call and all will be sorted. Been there for years.

6 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

constant issues with using margin

update:

There are still issues with Margin. It appears their customer service team is overwhelmed with tickets. they did respond to me today offering to accommodate for all these issues. those seeking support, please be patient with them. they are working on it.

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constant issues with using margin. customer service is unable to resolve. they claim an issue with their clearing firm. this has been ongoing for weeks. makes it tough when i'm livestreaming a small account challenge on twitch.

17 de julho de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Poor Customer Service

Customer service is very poor. I have been trying to withdraw the money from my account and had been told the money would be arriving after 5-7 business days. It’s been already over two weeks and every time I get in touch with them they send me exactly the same message. I feel like I’m begging them to return my money. I suggest that you don’t open an account in this broker, find an American broker that is well-regulated.

29 de junho de 2023
Opinião espontânea
logótipo da Capital Markets Elite Group

Resposta da Capital Markets Elite Group



Dear Alejandro

Thank you for bringing this matter to our attention, and we apologize for any inconvenience you have experienced. We understand the frustration you must feel regarding the delay in withdrawing your funds, and we sincerely apologize for the inconvenience caused.

We would like to assure you that we take customer service very seriously, and we are committed to resolving this issue promptly. We have investigated your case, and it seems there was an unexpected delay in processing your withdrawal. We understand that this is not the level of service you expect from us.

Please be assured that we are actively working to resolve the situation and expedite the withdrawal process for you. Our customer service team will be reaching out to you directly to provide a detailed update on the status of your withdrawal and assist you in any way possible.

We want to assure you that we comply with all relevant regulations and strive to maintain the highest standards of transparency and accountability. However, we acknowledge that our service in this instance did not meet your expectations, and we will use this feedback to improve our processes and enhance customer satisfaction.

We appreciate your patience and understanding and we value your business and are committed to resolving this matter to your satisfaction. If you have any further questions or concerns, please do not hesitate to contact us directly.

Your team at Capital Markets Elite Group

Classificada 5 em 5 estrelas

Helpful

Setting up account was easy. Anytime there has been an issue it was quickly addressed. Most issues have been with the sterling platform, not with CMEG. Always prompt when you contact customer support. Best way to have unlimited trades with small account.

5 de junho de 2023

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