Great experience with Mikolaj today , very accommodating throughout my trip , stopped in the shop on the way there and was very patient throughout the process. Car was extremely comfortable , A/C at... Ver mais
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Leia as opiniões dos outros
An amazing experience, Olek was lovely and very attentive. Everything was so well organised and made the whole trip easy and carefree. Would definitely book with them again
We werden opgehaald door een klein busje en zijn met een groep naar Auschwitz I gereden. Daar hebben wij een rondleiding over het kamp/museum gekregen door een prettige guide die veel informatie verte... Ver mais
Mikolaj was a fantastic guide. He was on time, informative, helpful, efficient and kind. Very professional and friendly too. We were delighted with our trip. He made it all go very smoothly and we wou... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ComFort Tours Cracow We are a family company named Fort Our company has been created by young people who chose the tourism services as their way of life. That is why we do it with passion and engagement. Due to the preferences of our tourists, we specialize in organizing trips to the Auschwitz Birkenau Museum and the Wieliczka Salt Mine. Why choose us? Reasonable prices Good price / quality ratio Quality We care about Yours opinion Quick and easy reservation We use Bokun Software a TripAdvisor Company We speak in six languages We cooperate with best guides Comfortable transportation Modern cars and pick up from Yours address
Informações de contacto
Walgierza Wdałego 13L, 30-398, Kraków, Polónia
- +48797504911
- fortdamian22@gmail.com
- www.comforttours.pl
4,6
Excelente
66 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 40% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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I recently went on a trip to Auchwitz…
I recently went on a trip to Auchwitz with this company. Knowing how long the queues can be there, I booked the trip 3 months in advance. It was a bullseye. I got great service from them and their driver. Clear information and easy contact via WhatsApp. Everything on time, very professional. I can recommend them wholeheartedly!!
13 de maio de 2025
Opinião espontânea
Воспользовался услугами этой фирмы и…
Воспользовался услугами этой фирмы и могу посоветовать их на 100%
Профессионалы😎
9 de maio de 2025
Opinião espontânea
This is a scam company
This is a scam company. Tried to scam me and my wife out of £500 for an Auschwitz tour. Sent us very horrible messages after agreeing on the phone to a refund. Luckily our credit card company has taken our side on this one due to the evidence we have. I am friends with 100s of polish men in Yorkshire and they will be giving this man a very hard time in krakow over his actions. We will make sure he is shown to be the fraud that he is
18 de abril de 2025
Opinião espontânea
Resposta da ComFort Tours Cracow
With all due respect but this tourist is misrepresenting the truth and he is doing it on purpose, he called me half an hour after the departure of the tour that he was waiting outside the hotel. I told him that the driver was already on the Motorway and there was no possibility of turning back.
The pick-up time is between 6:30 and 8:00 a.m., he decided to call at 7:30 a.m, while the departure was at 7:00 a.m. He calls me a scammer, writes strange messages. He thinks I want to cheat him of €500. He is some kind of frustrated person.
This company is not a tour company
This company is not a tour company. They "dynamically package" a tour, which means they get you to the attraction and then buy tickets for you whilst you wait. They then return you to your hotel.
We visited Auschwitz and paid for a guide but didn't get one (because it was busy apparently) so they provided a guide book. We also had to go around in the dark because we were picked up late and had to wait around for them to buy tickets when we arrived.
We also used them for the Salt Mines. Don't bother. Book a ticket online and get a taxi (it's 12 km from the old town). We were picked up in a battered and old taxi and then the driver went to buy us a ticket when we got there, but it was busy and we couldn't get in for an hour and a half. There is nothing else to do there.
The company should not take your money without being able to provide what you pay for.
28 de outubro de 2023
Opinião espontânea
Wycieczka przemyślana
Wycieczka przemyślana, czas na pamiątki i zwiedzanie.
3 de maio de 2022
Opinião espontânea
veryy good servicwe thenk you for…
veryy good servicwe thenk you for everthing amazing performance!!see you soon
8 de janeiro de 2020
Opinião espontânea
Resposta da ComFort Tours Cracow
Thank you, see you soon.
Damian Fort
ComFort Tours
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